NOW HIRING: Senior Web Developer

Company: Minted
Website: https://www.minted.com
Headquarters: Kansas City, Missouri, United States


Minted is looking for experienced full stack web developers (Senior Software Engineer, Digital) to join its Digital engineering team in Kansas City (or you can work remote!). Help Minted build digital products that customers love -- with beautifully designed, delightful, and functional user experiences.
At Minted engineering, we marry design with technology to deliver beautiful, unique products that are co-created by our artist community and our customers.

Our engineers take on multiple roles and challenges, and we have a strong culture of mentorship and promoting from within. We are a metrics-driven organization and we work hard to make sure every project we do has a measurable impact. We give attention to our craft, and strive to build software and experiences that shine in their quality, influence on the business, and benefit to our customers. We like to ship early and often and to constantly reduce both the noise of software development and the iteration time toward seeing our work in production.


You will:

• Work alongside other developers in the Kansas City team to craft some of Minted’s newest digital experiences (wedding websites, online invitations, address book, etc.).
• Build both frontend and backend application code for products that excel in their design sensibility, user experience, and utility.
• Craft interfaces using modern Javascript single-page application frameworks, libraries, architectures, and tools.
• Implement the face of Minted as seen by the world and as experienced by customers.
• Join the Kansas City team in its efforts to make Minted the best place for developers to work in KC.

You are:

• Self-managed and work well in a partially-remote team.
• Empathetic toward users and devoted to exceptional user experience.
• Eager to write well-tested, maintainable, and scalable application code.
• Driven toward a strong sense of craftsmanship in your work.

You have:

• 1+ years professional experience with Python (or similar dynamic language).
• 3+ years professional experience with Javascript.
• 5+ years professional development experience, preferably Web.
• Competence building responsive CSS with a cohesive experience across major browsers and platforms.
• Rich understanding of details and techniques for delivering an experience to the browser with optimization for page load times.
• Familiarity with concepts of modern frontend javascript frameworks and libraries (React, Vue, Angular, Ember, Backbone, etc).
• Experience working closely with databases and crafting a strong data model, along with schema migration and form validation.
• Experience working with authentication and authorization systems as well as varied approaches to maintaining application state with sessions, cookies, or other stateful storage mechanisms.
• Experience building interoperable services with clean APIs for communication.
• Strong written and verbal skills and proactive communication.

The Company

Minted is a design marketplace, sourcing creative content from independent artists around the globe and selling the best designs to the world in the form of art, home decor, and stationery. Founded in 2007 by Mariam Naficy on the principles of transparency and putting design first, we are early pioneers of crowdsourcing having launched our first design challenge in April 2008 and have held monthly art and design challenges ever since. Follow us on Instagram, Facebook, and Twitter to learn more. Our corporate headquarters is located near the waterfront in downtown San Francisco, with additional offices in Oakland and Kansas City and we're backed by Benchmark Capital, IDG Ventures SF, Menlo Ventures, Primera (angel investors include Marissa Mayer of Yahoo and Jeremy Stoppelman of Yelp). We're a team of smart, ambitious, creative, and passionate people who come from all walks of life. Might you be one of us?

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program. Minted's Job Applicant Privacy Policy.


Source: Best Remote Job, Minted

APPLY

NOW HIRING: Onboarding specialist / Account Manager

Company: PASSION.io
Website: https://passion.io
Headquarters: Remote


PASSION.io helps people to make their dreams a reality by learning the skills from successful people. We call these successful people “experts” and by 2022, 30,000 experts will have helped 10,000,000 people. Our mission is to empower these experts to achieve that by providing the platform to turn skills into mobile apps and we give them everything they need to run a successful online business from concept to monthly payout cheque.

We are an international remote team with the majority of our business in the US.

Do you LOVE speaking to people, solving problems and setting people up for success?

We’re looking for a sociable, kind and structured person to join our Customer Success team as an Onboarding Specialist.

You will be the first point of contact for customers who have just invested in our platform, and who will be excited to take action. Your role is to support them in launching the first version of their Passion App (the mobile app they’re going to build on our platform, to help them share their skills with the world and live a freedom lifestyle).

If you want to have a huge, positive impact on people, at a critical and exciting time of their life, this is an awesome opportunity for you.


What you'll bring to the team

• Customer obsession: Support customers on a daily basis using zendesk and social media, providing excellent customer service at all levels.
• Detail oriented: Process following including bug reports, payments processing operations but also provide insight on how things could be done different/more efficient
• Data oriented: provide specific information for escalation
• KPI oriented: Hold accountable for 3 metris: customer satisfaction, First reply time and closure time
• You’re the sort of person that crosses the street to help someone struggling with heavy bags, and then walks 3 blocks out their way to help them home.
• You are an extremely structured thinker with a passion for taking action & getting measurable results
• You are a passionate learner, motivating yourself and others to stimulate personal growth and development
• You are fluent to a native level in English

What you'll be working on

• Manage all aspects of the customers' onboarding process and track their progress
• Provide technical and consultative support to our customers on a daily basis
• Provides platform and program good practices to add value to our product.
• Acts responsively, accurately and with attention to detail to customer by identifying their requests and acting upon their concerns
• Assist the Customer Success Manager with workflows and data for accurate tracking and reporting to different stakeholders.
• Train customers in their use of the platform by leading coaching sessions, presentations, and answering questions via phone, email and live chat
• Follow up with customers’ who showed interest in our trial plan but have not yet upgraded yet
• Help on the social media channels by answering their concerns and deriving to the correct channels.

What we offer you

• Steep learning curve: Expect the steepest learning curve you have ever experienced - we are building a playground at passion.io to become the best version of ourselves. Meet and work with successful people worldwide to learn their success secrets.
• Value-based company: Be part of an open, honest, creative, and results-driven environment where your opinion is highly valued. We want to change the globe for the better by providing value to others.
• High-growth environment: You will be part of a strongly growing company with the opportunity to develop into a key contributor with incomparable responsibilities.
• Personal and professional development: You will tackle projects across departments and thereby gain a top-notch tool box to succeed in tackling bigger and bigger challenges.
• Autonomy / entrepreneurial work-style: You will only be measured by the results you produce and are in the driver’s seat, with full flexibility.
• Remoteness and flexibility: You will join our truly international remote team from over 10 nationalities and work from anywhere you wish

Skills required:

Customer Service & Admin Support

• Call support
• Tech Support

Community Forum Moderation

• Content Moderation
• Customer Support
• Email Support
• Social Media Moderation

Office & Admin (Virtual Assistant)

• Admin Assistant
• Data Entry
• Excel

English

• Speaking
• Writing

Employment Type: Freelancer
Minimum Experience: Mid-level


Source: Remoters, PASSION.io

APPLY

NOW HIRING: Backend Engineer

Company: Manticore Games
Website: https://www.manticoregames.com
Headquarters: San Mateo, California, United States


Manticore Games is the developer of Core, a platform and community that is redefining how virtual worlds and games are created, published, and played. Core’s mission is to empower and discover a whole new generation of creators.

We are looking for Backend Engineers at all levels to help revolutionize the way we create, play, and share gameplay experiences. To do the best work possible, we prefer engineers be based at HQ; however, remote work can be considered on a case by case basis.


Responsibilities

• Develop and support platform tools and features.
• Troubleshoot operational problems as they arise, test fixes, and perform follow-ups to ensure issues have been correctly resolved.
• Ensure and provide expertise in best security practices.
• Seek and recommend improvements to current processes and technologies used.
• Participate in code reviews for projects written by your team.

Requirements

• 5 years of backend development experience.
• Experience developing in Java or C#/.NET Core.
• Experience working with cloud databases.
• BS degree in Computer Science or a related field or 5+ years industry experience as the degree equivalent.

Pluses

• Hands-on experience with container technologies (Docker and Kubernetes)
• Experience in multi-region and multi-cloud deployments.
• Experience working with social media concepts.
• Experience with Azure and/or gCloud.

Manticore Games provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Source: Remotely Awesome Jobs, Stack Overflow, Manticore Games

APPLY

NOW HIRING: Managing Editor, Content Marketing

Company: Persado
Website: https://www.persado.com
Headquarters: San Francisco, CA


Persado is reinventing marketing creative by applying mathematical certainty to the message, the foundational DNA of marketing. By unlocking the power of words, companies win every digital marketing moment, experiencing dramatic new levels of brand engagement and revenue performance. CMOs from the world’s most valuable brands rely on Persado to generate in a dramatically new way using the power of intelligent automation, AI and advancements in linguistic science to unlock the power of words and emotionally engage consumers, one by one, moment by moment at scale.

The Persado Message Machine uses sophisticated AI, data science, computational linguistics and machine learning to generate the perfect message for every campaign by leveraging the world’s most advanced marketing language knowledgebase of more than one million tagged and scored words and phrases. Marketers gain full visibility with quantifiable results and data-driven insights to identify the trends and emotional language that win every moment in the customer journey while ensuring the marketing message always reinforces brand voice.


What We Are Looking For:

The Managing Editor will be responsible for oversight and management of the editorial content publishing process for Persado and help drive world-class editorial and user experience for visitors. The Managing Editor will be a critical member of the Content Marketing team and play a vital role in executing the content strategy across channels, properties, and assets. This role will own project management of the editorial calendar and process across a diverse set of content types from articles and blog posts to eBooks, whitepapers, videos, and longer form, to-be-determined assets. In this role, you will contribute directly to building an exceptional editorial function that directly impacts business performance.

You’ll manage editorial projects within our marketing team while displaying a devotion to growing our core audience and building deeper engagement with our visitors. You’ll guide diverse editorial projects across a variety of distribution channels and formats while working cross-functionally with key stakeholders including designers, copy editors and internal experts to craft and implement editorial ideas.

You’ll nurture and activate our voice, tone, and editorial style to connect with marketing leaders and work to bring unique story ideas to fruition regarding AI, marketing, and business growth. You’ll also write and create thought leadership pieces for executive-level audiences.


What We Want You To Do:

• Own publishing of 4-7 content assets for executive audiences per week by coordinating multiple internal and external contributors and serve as the final editor to maintain Persado standards of quality and style.
• Drive continuous improvement of the Persado editorial voice and tone, the publishing process and user experience to meet audience expectations and Persado marketing priorities.
• Serve as liaison with marketing, product, creative, PR and communication, and IT partners to collaborate on content site evolution.
• Develop and create high quality, on-brand content assets for executive audiences as needed
• Help measure, report and analyze the impact of content assets and projects
• Manage and evolve workflow process and tools to optimize productivity and establish workflows for requesting, creating, editing, publishing, and retiring content.
• Collaborate with internal subject matter experts to ideate and develop content, based on Persado go-to-market plans, in multiple formats including articles, infographics, videos, quizzes, presentations, and eBooks to ultimately drive client journeys through the buying cycle
• Support the evolution of the content marketing style guide in partnership with content marketing leadership to maintain a distinctive voice that adheres to brand standards and activates the brand across media and channels
• Help drive and optimize SEO content across assets and channels to optimize site traffic with target audiences

What We Want To See:

• Exceptional editorial, writing, project management, and proofreading skills, primarily for digital assets.
• Experience in the role of managing editor working with executive-level content and audiences
• Minimum 9-years hands-on experience creating B2B or technology content for a publication or brand for senior audiences and leading digital editorial workflows
• Experience creating and distributing content across a variety of platforms (e.g., video, podcast, downloadable content, influencers, native advertising)
• Ability to communicate effectively with diverse stakeholders ranging from executives to subject matter experts, both verbally and in writing
• Strong analytical skills a plus
• Experience working with remote teams
• Bachelor’s degree in a related field; a focus in English, journalism or communications preferred
• Adaptability and business acumen: The ability and desire to upgrade processes and standards while also being flexible enough to respond quickly when business needs change.
• Enjoy working in a fast-paced, dynamic environment where things don't always go according to plan but where the goal is an unwavering commitment to build a disciplined, high-performance culture.
• Strong leadership, communication, and collaboration skills and ability to sell ideas and promote strategy with various stakeholders
• Experience with project or workflow management tools (i.e. Monday.com, Asana, Workfront, etc.)

What We Offer:

By joining Persado, you will be part of a smart, creative and dynamic company experiencing rapid growth and transformation into a global market leader.

• Competitive salary and equitable compensation
• Generous benefits packages globally
• Flexible paid time-off programs
• Charitable giving matching and volunteer opportunities
• Diversity and inclusion initiatives
• Structured On-boarding
• Focus on continuous Learning & Development tied to a personalized career path

Persado is a place where your life goals and work goals can both be achieved!


Source: Remotely Awesome Jobs, Persado

APPLY

NOW HIRING: Editorial and Social Media Marketer

Company: Toggl
Website: https://toggl.com
Headquarters: Tallinn, Estonia


You will join our marketing team to co-manage our blog publishing schedule and social media feeds.

The salary for this position is €35,000 annually.

You can work from anywhere in the world.


The role

You will be working in tandem with our Content Manager to maintain a consistent blog and social media publishing schedule. You will manage pitches and commissions from freelancers, and copyedit the articles in accordance with the Toggl Style Guide, which you will co-develop in collaboration with the Content Manager.

Writing blog posts, as well as accompanying copy for our commissioned comic pieces, will also form a significant part of the role. You will be responsible for growing the Toggl Track community across our social media channels, by posting regularly and engaging with those who create user-generated content featuring our product.


About you

You must have strong editorial skills and be a clear, concise writer. You can confidently manage deadlines and projects, and communicate expectations and any changes in the timeline clearly to all involved. You are happiest when you are given free rein to develop an established brand tone of voice and engage with customer advocates. As an extra bonus, you have experience in managing freelancers and/or working remotely already (though we have lots of experience we can share!).


About the team

Toggl is a distributed team of 75+ people working remotely from 30 countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.


Some benefits

• Freedom to choose when and where you work from.
• 24 days of paid time off a year, plus your local holidays.
• 2 company retreats and 2 team meetups a year (expenses covered) for team-building.
• Laptop and a €2,000 budget to set up your home office.
• Reimbursement for co-working space rent or internet service at home.
• Opportunities to attend trainings, workshops or conferences.
• Monthly reimbursement for gym membership, massage and other things to improve your health.
• Support for buying a phone, eyeglasses or tools you need for doing your best work.

Source: We Work Remotely, Toggl

APPLY

NOW HIRING: Mobile UI/UX Engineer

Company: Numrah
Website: https://numrah.com
Headquarters: Remote


We are looking for an experienced mobile UI/UX Engineer to create amazing user experiences, helping our products to be highly attractive and competitive.

You should be keen on clean design and be able to translate high-level requirements into interaction flows and artifacts, creating beautiful, intuitive, and functional user interfaces.


UI/UX Designer responsibilities are:

• Work together with product management to build innovative solutions for the product direction, visuals, and experience
• Participate in all visual design stages from concept to final hand-off to engineering
• Develop original ideas that bring simplicity and user-friendliness to complex design roadblocks
• Prepare wireframes, storyboards, user flows, process flows to effectively communicate interaction and design ideas
• Discuss designs and key milestone deliverables
• Perform user research and evaluate user feedback
• Set design guidelines, best practices, and standards
• Stay up-to-date with the latest UI trends, techniques, and technologies

UI/UX Designer requirements are:

• Have experiance in delivering a simple and creative mobile app design
• Profound UI design skills with a solid portfolio of design projects
• Ability to create wireframes, storyboards, user flows, process flows and site maps
• Significant experience with Sketch, Illustrator, or other visual design and wire-framing tools
• Strong visual design skills with a good understanding of user-system interaction
• Strong problem-solving skills with a creative approach
• Experience of working in an Agile/Scrum development process
• BS or MS degree in Graphic Design, Human-Computer Interaction, Interaction Design, or other related areas

Source: Remote OK

APPLY

NOW HIRING: Agile Process Leader

Company: Alley
Website: https://alley.co
Headquarters: New York, New York, United States


Alley is a team of experienced strategists, designers and developers who create digital solutions for large-scale publishers including news organizations and non-profit institutions. We are seeking a Scrum Master with experience using agile methodologies, preferably in an agency or professional services context, to join our team in guiding clients and team members through production projects and beyond.

Qualified applicants should display excellent verbal and written communication skills, quick and creative problem-solving, resourcefulness, flexibility, approachability, and superior attention-to-detail. You’re expected to keep track of everything happening on your team since no detail is too small — so be sure to include “Welcome to the world of tomorrow!” in your cover letter to be considered. The ability to effectively work remotely is a must. Additionally, the ability to identify when to raise an impediment or blocker and how, when, and why to raise concerns with the client and/or internal team is crucial.

This is a fun, fast-paced and, at times, intense environment where the ability to multi-task and prioritize is essential. You will be expected to inherit and iterate upon our Scrum principles and work with the entire team to ensure that all of our projects adhere to them.


Responsibilities

• Simultaneously manage production/maintenance of several client engagements in the context of a single dedicated Scrum team.
• Guide the team through Scrum rituals — sprint planning, backlog refinement, retrospective, and the daily standup.
• Participate in the broader community of Agile Process Leaders at Alley, and help senior leaders understand and resolve the impediments your team may be facing.
• Understand and manage client expectations throughout the life of a project.
• Effectively and efficiently engage with large teams of clients and coworkers.
• Schedule, collaborate, plan, and run in-person, on-site meetings or remote meetings with large groups of client stakeholders.
• Maintain transparency of progress — making work visible — throughout the lifetime of a project for both internal and external stakeholders.
• Digest large amounts of information from meetings and translate/condense into “actionable items” and/or reference materials for team members.
• Anticipate and remove potential roadblocks to ensure team efficiency.

Qualifications

• Service-oriented and outspoken, ability to proactively and aggressively manage expectations.
• Ability to communicate professionally and effectively via tools such as Zoom, Slack, Google Apps, and Jira.
• Experience working in a team-oriented, collaborative environment, ideally in the context of an agency, professional services firm, or media technology organization.
• Must be able to rapidly adapt and respond to changes in environment and priorities.
• Experience working with agile methodologies, particularly Scrum, and the values and philosophies that make it a successful project management approach.
• Familiarity with project management/issue tracking systems such as Jira and time tracking systems such as Harvest.
• Ability to travel to visit clients for major events (kickoffs, etc.) — typically only a few times per year.
• Certified Scrum Master preferred but not required. If you are CSM certified, include in your cover letter the company that conducted your scrum training and which certifying body your certification is from.

About Alley

We offer competitive salaries and company subsidized medical, dental and vision benefits. We also offer a 401(k) with company matching, a profit sharing plan, and a monthly lunch allowance.
We have no set hours and have a flexible time off policy. We trust our team members to get their work done and take the time off they need to recharge, and we suggest an average of three weeks off per year.

We are a fully distributed company, meaning we don’t have a set work location. Team members can choose to work from home or from a co-working space. We’ll furnish your home office or rent you a co-working space.

Alley is an equal opportunity employer and we seek to increase diversity in the tech industry. We encourage applications from women, people of color, people with disabilities, members of the LGBTQ community, and other communities traditionally underrepresented in this field.


Apply for a Position

Please complete the application - be sure to send your resume and supply a few references.
Source: We Work Remotely, Alley

APPLY

NOW HIRING: Integration Support Specialist

Company: IFTTT
Website: https://ifttt.com
Headquarters: San Francisco, California, United States


As an Integration Support Specialist, you will directly interact with technical customers working to build high quality services on the IFTTT Platform. Ideally, you’re able to work in a time zone that helps us provide improved response times to customers that reach out.

This role involves collaborating 10 to 15 hours per week with a small team that works cross-functionally with every team at IFTTT. You’ll have an opportunity to make a meaningful impact as we build the platform of the future.


What will you do?

• Efficiently triage technical questions and feedback from developers building integrations on the IFTTT Platform
• Consult via Zoom/Hangouts/Slack with developers to help them build the best integrations possible
• Help to continuously improve the platform documentation and in-product explanations
• Become an IFTTT Platform expert who can answer internal questions from IFTTT sales teams
• Identify and reproduce technical issues, documenting product enhancements, and user experience improvements
• Assist with the platform’s service review process

What key qualifications are we looking for?

• Expert troubleshooting and problem-solving skills
• Fluent in written and spoken English
• Experience with interacting with APIs and user authentication (OAuth 2)
• Familiarity with various programming languages
• Familiarity with mobile SDKs
• Experience working remotely
• Experience helping customers in real time via Zoom/Hangouts
• Experience with email support or CRM tools
• Plus: fluency in multiple written languages
• Plus: developer platform experience

Source: We Work Remotely

APPLY

NOW HIRING: Customer Support Specialist

Company: SkyVerge
Website: https://www.skyverge.com
Headquarters: Boston, Massachusetts, United States


Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 34 people distributed all over the world.

We’re looking for a friendly, talented Customer Support Specialist to join our team and help support our entire suite of products: a suite of WordPress plugins for WooCommerce, and Jilt, an email marketing platform built for eCommerce.


The Role

You’ll be the first point of contact for hundreds of thousands of eCommerce stores, helping them with problems, and answering questions. As part of a small team, you'll likely get your hands dirty with a little bit of everything.


Here are some things you may do on a given day:

• Assist customers by troubleshooting technical problems and escalating to the engineering team as needed
• Answer pre-sales questions and other feedback from customers
• Document and optimize our support process to improve customer satisfaction
• Write technical documentation and other content so customers can help themselves
• Help our product, engineering, and marketing teams identify areas where we can improve the customer experience
• Monitor social media and forums where customers may have questions or issues with our products and get them the help they need
• With over 70 products that we support, there's plenty to learn. We’re aiming for you to have broad knowledge (mile-wide, inch-deep) and work closely with the product & engineering team to tackle more technical or in-depth questions that go beyond your knowledge.

On the first day you will:

• Onboard and get to know your new team members
• Pair with a teammate for training, and answer a few customer questions together
• Have a complete WooCommerce setup with major plugins installed
• Read and review support guide

In the first week you will:

• Answer customer questions (draft, review from teammate or manager, send)
• Dive into learning WooCommerce and our major products (Memberships, for example)
• Fix a few documentation issues

In the first month you will:

• Own your own queue
• Answer customer questions with minimal review
• Contribute to documentation as necessary

Requirements

You

You have that unique combination of technical aptitude and empathy for the user. You’re comfortable with code but prefer to be customer-facing. You’re self-driven with a sense of urgency and draw satisfaction from going above and beyond to provide solutions. You’re an excellent communicator and have the ability to thrive in a distributed environment. Perhaps most importantly, you have a willingness to learn.


To succeed in this position, you must have:

• A solid understanding of HTML / CSS
• A basic knowledge of JavaScript
• Native-level fluency in English (Are you fluent in other languages? Tell us! We love being able to support customers in their native language.)
• Outstanding written communication and interpersonal skills
• Boundless curiosity for our products and our customers
• Ability to thrive in a remote environment (along with a reliable internet connection)

It’s helpful if you have:

• Experience writing and maintaining documentation
• Experience with WordPress
• Experience with WooCommerce (or other eCommerce platforms)
• Experience supporting SaaS products
• Experience supporting downloadable software (especially in the Linux / Apache / MySQL / PHP stack)

Benefits

Our team is fully-remote and we communicate primarily through Slack, Basecamp, Help Scout, Intercom, GitHub, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.

As a remote team, we believe that regular meetups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year. Curious about what those are like? Check out our recap of our last team retreat (SkyTrip), which brought the entire team to a Scottish estate for a week. It’s a plus if you think (like we do) that bears are absolutely the coolest animals in the forest. 🐻Want to know more? Read what the team has to say about working with us.
This is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with thoughtful replies to customers, wiki edits, and published documentation.


Process

After an initial screening, you’ll get an email with a few questions to answer. Following that, you’ll interview with Catherine, our Head of People Ops. Next, you'll complete a short, one-day research project. This helps you get a sense for the kind of things that you’d work on in the position, and helps us learn more about how you think.

The most qualified candidates will then have a few more ~45 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company. Finally, we’ll select a single candidate to be offered a full time position, and then the real fun begins! 😄


Here are some benefits we're happy to offer to our team members:

• Competitive salary
• 28 days of paid time-off, in addition to 1 company holiday (SkyVerge Day in March 😀)
• Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)
• 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)
• 8 weeks paid parental leave for new mothers and fathers
• Work flexible hours from anywhere that has a reliable internet connection
• Tools (hardware/software) to help you be productive
• Allowance for professional growth (books, courses, conferences)
• Home office or co-working allowance
• A Kindle to help you keep learning

We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

Applications accepted through March 13th.

Source: Remote OK, SkyVerge

APPLY

NOW HIRING: Junior Product Manager

Company: Follow Up Boss
Website: https://www.followupboss.com
Headquarters: Austin, Texas, United States


About Follow Up Boss

We make real estate lead conversion and sales follow up more efficient and automated resulting in our clients making more sales and having the capacity to grow their business in a calm and organized way. Follow Up Boss enables agents to deliver an incredible customer experience, at the speed and volume that today’s real estate businesses require.

• We’re a SaaS solution that accelerates sales for real estate teams
• We’re a self-funded, profitable and growing company founded in 2011
• We’re a remote company with a mostly US-based team
• We don’t just claim to be customer-centric - we live it:Facebook Reviews
• Check out our video on how we work:Video
• What are our operating principles? Our Principles
• How do people feel about working here? Glassdoor

Who We’re Looking For

You are passionate about product management and desire to understand how to tailor the scope & rigor of projects to optimize for cost of delay with the need to ship customer value. You think big, you ask a lot of questions and have a bias for action, knowing it improves outcomes for customers. You thrive in a scrappy environment, you value product research, competitive analysis, and direct communication with customers to make informed decisions.


About the position

As a Product Manager at Follow Up Boss, you will aid our teams in continuously delivering excellent, useful Product for our customers. You will be 100% customer focused, in understanding their needs and problems, plus researching industry trends that will help us anticipate their future needs. You will work directly with external customers to collect input and mold insights into detailed requirements and rough solution mockups. You will maximize the efforts of the team by helping them scope hammer on core customer target outcomes, communicate effectively with stakeholders, perform functional testing, organize customer feedback loops, define success metrics, and assist with the go-to market plan. All the while simultaneously protecting the UX and quality of delivered features to uphold our “Best in Show” solution that meets our goal of delivering a referable experience to every customer we win.


Responsibilities:

• Understand our customer’s JTBD by crafting solutions to their needs that clearly translate into clear functional requirements, with solution mocks that facilitate a sound design for our team’s to confidently build.
• Completely own feature initiatives for both our web and mobile platforms, from ideation, requirement specifications, planning, through development scope hammering, to launch, and feedback polish cycles.
• Ruthlessly prioritize the path to delivering realized customer feature value that maximizes the work efforts of our teams week to week.
• Own feature adoption success by monitoring success metrics, co-creating support documentation, go to market feature messaging and conducting training with internal teams.
• Research customer insights and stay abreast of industry trends, and monitor feedback channels to anticipate customer needs.
• Communicate effectively across remote teams to create alignment between design, engineering and stakeholders.

Essential

• Strong communication skills and intuition for effective collaboration with a fully remote team.
• Passionate about consistency and details.
• Demonstrated experience working in either an agile Kanban or Basecamp framework.
• Knowledge of Product Management best practices for creating requirement specifications, wireframes & mockups to visually convey solutions.
• Ability to ask probing questions to give and receive feedback in an iterative environment.
• Comfortable with rolling up your sleeves to help the team get the job done in any stage of the product process.
• Process-thinker who can continuously reinvent and improve how we do things.
• Comfort in pointing out when a design concept could be better and strategizing solutions for them.
• Ability to collect and synthesize qualitative and quantitative research to inform and validate product and design decisions.
• Ability to co-create and execute test plans for features.
• Ability to troubleshoot customer issues down to the root cause and provide detailed bug reports.

Desired Skills

• Domain knowledge of Real Estate industry & Sales Engagement Solutions
• Awareness of UX/UI principles and how content and design work together.
• Experience creating wireframes & mock-ups to visually convey and inspire product ideas
• Experience with product solution & design for both web and mobile iOS & Android apps
• Facilitate meetings and brainstorming sessions that are organized and productive
• Ability to create visual artifacts to articulate, inform and validate ideas with customers and stakeholders (wireframes, sketches, journey maps, etc.)
• Ability to perform interface design critiques and supply objective feedback to designers

Source: Remote Global, Follow Up Boss

APPLY

NOW HIRING: Operations Manager

Company: Float
Website: https://www.float.com
Headquarters: New York City, New York, United States


Float is the world's leading resource scheduling app, helping more than 3,000 creative teams plan their time.

We’re hiring a remote Operations Manager to join our talented team of 18. This role will touch almost all parts of the business, from HR, to finance and event planning. You’ll play a key role in the growth of Float, ensuring our team are setup to succeed and shaping a culture that’s true to our values. You’ll report directly to our CEO.

We’re considering candidates looking for part-time (20h/week), scaling up to full-time. If you took time off to start a family and are looking to scale back up your working hours, this may be right for you.


Activities include:

• Managing our hiring process end-to-end: From writing job descriptions like this one, to candidate managment, and drafting contracts.
• Onboarding new starters: Ensuring new team members get off to the right start.
• Leading the planning of our team meetups: Coordinating our annual all-team (last year it was Athens) and departmental meetups.
• Payroll, benefits and expense management: You'll be our go-to for payroll, benefits or expense-related questions.
• Basic accounting: You’ll pay vendor and team invoices, reconcile customer invoices, work with our accountant to keep things in check and create basic financial reports.
• Refining our tools and processes: You'll be continually assessing how we work, and what tools we use - exploring opportunities to improve efficiency.
• Over time, as our team expands, you’ll be instrumental in defining our role levels and performance review process. You'll also build on the benefits and perks that are most valuable to our team.

Requirements

• We’re looking for someone who has had demonstrable experience working in an Operations role and reporting to senior leadership. Perhaps you worked for a large team and are looking to have a greater impact on a growing team. You know first-hand, the challenges that come with scaling a team.
• You thrive on the variety that comes with the role, and the satisfaction of helping others. You have a flair for creativity when it comes to decisions like where we host our annual meetup, and are equally comfortable delving into a spreadsheet.
• You understand the legal differences between US Employees and Contractors - our team are a mix of both - and can leverage your experience to improve our policies in countries where we do have team members. Experience in US corporate tax is a bonus.
• Our payroll is administered by JustWorks, and you’re familiar with payroll administration and PEOs.
• As our team are in many different time zones, we rely on clear, concise, written communication. This is one of your strengths, and it should be evident in your application.

Benefits

💼 Co-working expense budget: A budget for when you'd like to work out of home.
🖥 Home office expense budget: We help kickstart or upgrade your home office setup.
💪Health & fitness expense budget: A budget for the activities that help keep your mind and body in shape.
🏖 Work where you want: As long as you have great internet speeds, be wherever you want to be.
🏰 Annual team meetup: We get together as a full team every year. The last two were in Athens and Lisbon.
⚕Medical, dental & vision: In the US, we pay 50% of your coverage, including partners and children.
💰Team liquidity pool: Rewarding our team if there's ever an exit.


Salary range is USD $85K - $100K (At full-time hours or otherwise pro-rated). Compensation is benchmarked relative to experience and equitable to other roles at Float. We're a US-based company. If you are based outside the US, as half our team is, you will be hired as a Contractor.

APPLY

NOW HIRING: Product/Visual Designer

Company: Clevertech
Website: https://www.clevertech.biz
Headquarters: New York, United States


What is Required

• 5 years experience developing digital products across a variety of mediums, including web and mobile
• You have participated in the full design cycle to deliver world class, pixel perfect designs.
• Strong communicator and fluent in English with excellent written and verbal communication skills.
• Strong understanding of the agile software development process

Our Benefits

We know that people do their best work when they’re taken care of. So we make sure to offer great benefits.

• Competitive Vacation Package
• Annual Financial Allowance for YOUR development
• Flexible Family Leave
• Clevertech Gives Back Program
• Clevertech U (Leadership Program, Habit Building, New Skills Training)
• Clevertech Swag
• Strong Clevertech Community

How We Work

Why do people join Clevertech? To make an impact. To grow themselves. To be surrounded by developers who they can learn from. We are truly excited to be creating waves in an industry under transformation.

True innovation comes from an exchange of knowledge across all of our teams. To put people on the path for success, we nurture a culture built on trust, collaboration, and personal growth. You will work in small feature-based cross-functional teams and be empowered to take ownership.

We make a point of constantly evolving our experience and skills. We value diverse perspectives and fostering personal growth by challenging everyone to push beyond our comfort level and try something new.

The result? We produce meaningful work


Getting Hired

We hire people from a variety of backgrounds who are respectful, collaborative, and introspective. Members of the tech team, for example, come from diverse backgrounds having worked as copy editors, graphic designers, and photographers prior to joining Clevertech.

Our hiring process focuses not only on your skills but also on your professional and personal ambitions. We want to get to know you. We put a lot of thought into the interview process in order to get a holistic understanding of you while being mindful of your time. You will solve problems derived from the work we do on a daily basis followed by thoughtful discussions around potential fit. Whatever the outcome, we want you to have a great candidate experience.

Want to learn more about Clevertech and the team? Check out clevertech.careers.

Clevertech's Career Growth Video

Interested in exploring your future in this role and Clevertech? Set yourself up for success and take a look at our Interview Process before getting started!


Source: We Work Remotely, Clevertech

APPLY

NOW HIRING: Senior React Developer

Company: Changers
Website: https://changers.com
Headquarters: Berlin, Germany


It’s fun, keeps you healthy and saves CO2 – our app CO2 fit makes health promotion as well as climate protection easy and effective for companies and individuals.

We are looking for a motivated React Developer with 5+ years of experience to join our team as a full on team member. We are happy to work remotely with you, but are looking for a long term relationship. You will be part in the expansion of our product, build highly performant and responsive interfaces, actively bring in and integrate your own ideas and work closely with the other developers.


Your key responsibilities

• Build SaaS platform and web applications
• Continuously develop and optimize application performance
• Build aesthetically appealing interfaces
• Work closely with our Backend Developer, Management and QA

Your profile

• Significant experience with native JavaScript and the JS framework React
• Significant command of HTML, CSS, Bootstrap, jQuery, Less, Sass, Compass
• Experience on web service integration (REST, JSON)
• Driven to build great responsive desktop & mobile web applications
• Good practice in modern development processes; Test driven development, continuous integration etc.
• Good understanding of UX best practice principles
• Good team and communication skills
• Ability to work independently as well as with a team
• Good command of English, spoken and written

Optional desirable skills

• Good understanding of Laravel framework

Why work for us?

• 100% remote working from anywhere in the world
• Flexible working patterns
• Modern tech stack
• Ability to influence technical direction
• Friendly environment that promotes teamwork and happiness
• Work for a company that is actively making a positive difference in the world

Instructions

• We offer a remote contract position.
• You will be required to take one or two coding tests along with a video call interview.
• Direct candidates only, no third parties, no recruiters, no staffing agencies

To apply: hr@changers.com


Source: Best Remote Job, We Work Remotely

NOW HIRING: Drupal Developer

Company: PRI
Website: https://pridigital.com
Headquarters: Manalapan, New Jersey, United States


PRI is a close-knit team of smart, creative professionals. We love what we do, and we love to write about it. We're looking for candidates who understand that development is about more than strong PHP and Drupal skills, but creativity and attention to detail. We involve our developers in all aspects of our projects – therefore we’re looking for self-starters and passionate thinkers who can provide valuable ideas upfront and ensure that design concepts can be implemented effectively.

Who are we? We're a well-respected digital agency based out of New Jersey. Known for our deep strategic thinking, we create comprehensive web experiences than span across channels (web, mobile and social). Innovation is at the core of our colleague relationships and client work – not just for the sake innovation, but to elevate the end users’ experiences and exceed our clients’ unique goals.

This is a full time 6 month contract to hire position.


Are you a developer who…

• While we value your back-end development skills, your ability to thrive in our environment is equally as important. That said, we’re looking for a candidate with the following characteristics:
• Someone who enjoys collaborating, growing and pushing the boundaries of development; this person knows that there is always a better way to develop
• A highly motivated self-starter, eager to adopt new technologies and apply creative thinking to technology-related challenges
• A well-organized team-player who thrives when juggling multiple projects and aggressive deadlines
• An excellent communicator with a sense of humor
• A digital detective with the ability to catch problems before they occur

Your experience and expertise…

We don't care as much about years of experience as we do your talent and passion. But here is the type background you should have:

• Experience with PHP OOP (Object-oriented Programming).
• Worked on Drupal 8 projects, Decoupled architecture, REST APIs
• Proficient in Drupal site development including custom module development, contributed and core modules.
• Proficient in the maintenance and administration of Drupal modules and sites.
• Involvement in and contribution to the Drupal community, ideally in the education and higher education Drupal communities.
• Excel working with MySQL databases and relational databases.
• Proficient at writing reusable and modular code.
• Accustomed to developing in Linux/Apache/MySQL/PHP (LAMP) or Linux/Nginx/MySQL/PHP (LEMP) environments.
• Embrace change and can easily adapt to new situations.
• Are able to follow directions, but independently move forward on a project when required.
• Are able to conceptualize code development prior to implementation.
• Like to improve coding syntax to enhance overall performance.
• Follow and improve internal coding standards.
• Are curious, and eager to learn about new web technologies and approaches.
• Have already forgotten about IE8 (despite clients continuously mentioning it).

Nice to have, but not required:

• React, Angular or Vue.js experience; and experience with CI
• Prefer GIT over SVN
• Prefer command-line over GUI
• Use and create RESTful API’s
• Are familiar with Hypertext Application Language (HAL)
• Like front-end development as much as back-end development
• Have knowledge of Ember.js or other Javascript MVC frameworks
• Have used any of the following package/dependency managers: Composer, Bower, npm, Bundler
• Have intermediate to advanced Javascript skills
• Are familiar with SASS/SCSS tools such as Compass, Breakpoint, and Singularity
• Have experience working with automated testing tools, such as Jenkins

Successful candidates will be:

• Team players willing to work hard to ensure the success of the team, the project and GeekHive
• Detail-oriented with strong competency in task/time and scope management.
• Curious – problem solving will not be a chore, but a welcome exercise to strong candidates.
• Good communicators with the ability to conceptualize and articulate ideas clearly and concisely.

Source: Best Remote Job, We Work Remotely

APPLY

NOW HIRING: Senior Mobile Developer

Company: iFit
Website: https://www.ifit.com
Headquarters: Logan, Utah, United States


At iFit we do remote teams right. Join a great company that is growing fast and with the right work/life balance.

We believe in sustainable, healthy lifestyles that deliver results. iFit focuses on connecting everybody to everything fitness. We love software that talks to real things. Our parent company is the world's largest fitness manufacturer ( iFit,NordicTrack, ProForm, Gold's Gym, Freemotion, 10+ others), which provides us a LOT of devices, embedded tablets, and other exciting physical things to engage with.


About the work

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience developing Android and/or iOS applications
• Experience with git
• Experience with Agile Methodologies
• Bonus: Experience with Xamarin and C#

About you

• You are a driven, self-motivated software engineer with at least a few years experience in the industry, and has strong experience with object-oriented programming. Bonus points if you have android or IOS experience!
• Passionate about mobile technologies and coding the right way
• Deliver a product that is centered around a great customer experience
• Create mobile applications that will be used by millions
• Create quality code that is easy to test and maintain
• Participate in code reviews and trainings
• Collaborate with others in a remote environment

A bit more about us

We're a group of talented designers, developers, marketers, and sales associates that are part of the larger, 2,000+ ICON Health & Fitness corporation. We have the flexibility and feel of a startup company with the security and benefits you would find in a broader corporate environment. iFit is comprised of both on site and remote employees. We are headquartered in Logan, UT and you are welcome to work from the office or mostly anywhere else in the US (there are a few exceptions). We are very experienced and comfortable working in a remote-friendly environment. We currently use Slack, Zoom, and Google to keep our communication alive and engaged!


Your perks

• Health, Vision, Dental, and matching 401k benefits
• PTO
• MacBookPro and external monitor
• Free cell phone of your choice
• Free piece of fitness equipment of your choice
• Monthly education stipend
• Regular team meet ups

"We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, Veteran status or any other characteristic protected by law."


Source: Best Remote Job, Stack Overflow, iFit

APPLY

NOW HIRING: Senior Software Engineer

Company: Prota Ventures
Website: https://www.protaventures.com
Headquarters: Chicago, Illinois, United States


Prota Ventures brings experience, capital, community and direction to bold ideas. We power new projects, invest in early-stage startups and seek out the true invention. Our teams utilize time-tested approaches, strategic thinking, story-driven design, and rock-solid engineering to bring products to market in the digital & physical spaces, IoT, emerging technologies, and more. We are a fully remote organization that works across time zones and borders. We are located in Chicago, New York, Seattle and Belgrade. We are growing rapidly. We work with both Fortune 500s and new founder teams.

Every member of Prota is expected to bring a genuine entrepreneurial spirit to the table; many of our product ideas are generated internally and brought to market in collaboration with our incubation partners. This is a remote contract role that can be, freelance, part-time or full-time.


Responsibilities:

• Developing front-end web (React/Redux) and mobile (React Native) architecture.
• Developing server-side web application architecture and logic (Ruby on Rails API).
• Architecting Databases (PostgreSQL) and data IO from 3rd-party APIs.
• Optimizing User Experience across web and mobile platforms
• Ensuring responsiveness, performance, and scalability of applications
• Designing and developing APIs
• Participating in the overall application lifecycle while focusing on coding and debugging
• Collaborating with Technical product leads and front-end developers
• Defining and communicating technical and design requirements
• Training, helping and supporting other team members
• Building high-quality reusable code
• Developing functional and sustainable web applications with clean, readable code
• Troubleshooting and debugging applications
• Learning about and integrating new technologies
• Staying up to date with current best practices
• Conducting UI tests and optimizing performance
• Collaborating with a multidisciplinary team of designers, developers, and entrepreneurs
• Participating in conferences and educational programs

Requirements and Qualifications

• Entrepreneurial drive: we regularly create, develop, and work with startups and Fortune 500 companies
• 5+ years of experience as a back-end developer
• In-depth understanding of web development
• 5+ years of experience with one or more programming languages such as Java, Ruby, PHP, Python, etc.
• 5+ years of experience with a CMS framework
• 5+ years of experience with HTML, JavaScript, CSS
• 2+ years of experience with React (ideally with Redux)
• Critical thinker and problem-solving skills
• Team player with an attitude of “leaving the campsite better than we found it” and “we’ve got each other’s back” state of mind
• Good organizational and time-management skills
• Participation in regular project stand-ups even with potential time zone challenges
• Meet project deadlines
• The ability to effectively communicate with peers, superiors, and stakeholders.
• The ability to make rational, logical decisions and the ability to defend them to your peers, superiors, and stakeholders.The humility to understand that they are not the smartest person in the room, and that a person can learn from anyone
• The ability to take responsibility for their work and their mistakes.

Nice to Have But Not Necessary

• Passion for environmentalism and social equality
• Experience collaborating with designers and developers
• Experience working on multiple projects at the same

Perks:

• Continuous education and skill development.
• Competitive wages
• Huge growth opportunities. Being a part of a quickly growing company in a growing industry, you have an opportunity to learn a lot and grow fast professionally.
• Working with leading market technologies.
• The professional, forward-thinking and friendly international work atmosphere

Source: Best Remote Job

APPLY

NOW HIRING: Account Manager

Company: Abine
Website: https://www.abine.com
Headquarters: Boston, Massachusetts, United States


We are looking for new members of our Account Management team to help companies learn about, buy, and be successful using our privacy products. You'll be joining our remote sales team dedicated to helping these companies improve the security, privacy, and safety of their employees.


About You

We are looking for people who have experience in or aptitude for sales, account management, or customer service roles working with online services and software products. This may mean that you have been in sales or customer service for a software company before, or that you are looking to build your career in this area and have a good feel for people and technology.

If you have experience or interest in privacy and security products, all the better.

More generally we are looking for people who are empathetic, so they can really understand what our customers need and help them get it. We are looking for people who have very strong communication skills so they can make complicated issues and situations simple for our customers. And we are looking for people who love helping people and who love to do so many times every day.


About the Job

• Closing in-bound leads
• You will respond to in-bound leads from companies interesting in learning more about our DeleteMe service. Primarily they will be interested in learning how we can help protect their employees and their business and you will be responsible for helping them understand the value of removing their employee information from data broker websites. You will guide them through the process of evaluating and purchasing DeleteMe licenses.
• On-boarding new customers
• You will be responsible for ensuring that each of your customers successfully deploys DeleteMe in their organization and that all of their employees are on-boarded with the help of our DeleteMe operations team. This will involve providing advice and options as your customers roll the service out, providing guidance on process, and monitoring adoption.
• Managing existing customers
• You will also be responsible for ensuring each of your customers renews, expands, and upgrades their DeleteMe service each year. Which means you will be in contact with them throughout the year, making sure they are successful, better understanding their needs and their organization, and helping them get more value out of DeleteMe over time.
• You will do all of this by email and by phone.
• Helping us improve

We will measure your performance both quantitatively and qualitatively. That is, both by how much you get done and how well you get it done. This is so that we can help you do a better job for our customers as you learn and grow. We expect you to do the same for us. We will want you to translate what you learn by being the closest people to our customers so that we can build better products, deliver better service, and help more and more people being more secure and protect their privacy over time.


Source: We Work Remotely

APPLY

NOW HIRING: Developer Experience Engineer

Company: Cypress
Website: https://www.cypress.io
Headquarters: Atlanta, Georgia, United States


Cypress.io is a venture-backed SaaS company based in Atlanta that has created the next generation of test automation tools for developers working on the modern web. Already experiencing double-digit monthly growth, the company was founded in 2015 and has raised $14.9M in capital to date, including a $9.3M Series A financing in June 2019, led by Bessemer Venture Partners (BVP), with influential board members and advisors from companies including Github and Salesforce.

With rapid, organic adoption by developers worldwide, Cypress.io has grown its community to more than 40,000 developers, across 6,000 organizations, from 90+ countries, and has created a thriving global community of developers in a market that is projected to grow to $56 billion by 2022.

Since monetization began in October 2018, more than 475 customers, across 34 countries and spanning 45 industries have subscribed to our Dashboard service and recorded over 500 million tests. Marquee customers include Asurion, Autodesk, BetterCloud, Betterment, CAA, ClassDojo, Crunchbase, DataRobot, Disney, DHL, Fullstory, GitHub, GoDaddy, HashiCorp, Lego, Mesosphere, NBA Digital, Nielsen, Pandora, SaltStack, SendGrid, Shopify, Slack, Snyk, OpenTable, WIX, ZocDoc, Zylo and 99Designs.


Job Description

Do you get excited about developer tools? Do you have a keen eye for software quality/testing practices and methods? Do you enjoy sharing your knowledge with fellow developers? Are you eager to solve the challenges that developers like yourself face?

If yes, then join the new Developer Experience (DX) Team at Cypress to empower developers to build and ship higher quality software faster than ever before.

The DX Team, is an engineering team focused on ensuring developers can be productive and effective with Cypress via development and dissemination of testing knowledge, methodologies, and solutions.


The DX Engineer is a high-impact role with the responsibility of providing thought-leadership to other developers within the industry through highly prescriptive and practical solutions. We have to elevate the status quo of testing workflows and knowledge to enable developers to be productive while adhering to appropriate and scalable practices.


The DX Engineer is a cross-functional role requiring you to collaborate with product design, other engineering teams, and customer-success to ensure that users have a smooth, high-fidelity, and productive end-to-end experience with Cypress.


The DX Engineer is a highly visible role that puts you right in front of the Cypress community via conferences, workshops, and other speaking engagements. This responsibility requires you to be a technical expert and communicator with a strong ability to clearly articulate specific problems and solutions to support the diverse use cases of Cypress.

This role is a remote-friendly.


Qualifications

Responsibilities

• Develop demonstration apps, specialized plugins/libraries, integrations with other frameworks/services, and testing-related methodologies.
• Research, engineer, and experiment with new ways to improve developer workflows and practices.
• Validate and experiment with early/pre-release feature developments to help ensure a robust and consistent developer experience.
• Author and engage with the community via documentation, curated presentations, demonstrations, and learning guides to make it incredibly easy for developers to adopt Cypress.
• Foster relationships with the open source community and establish partnerships that improve the experience and workflow of Cypress users across common frameworks and libraries.

Requirements

• Extensive experience using client and server-side JavaScript and frameworks such as Angular, React, or Vue.
• Aware of cutting edge technology and tooling.
• Exceptional written, visual, and oral communication skills to engage a variety of audiences, including developers, QA professionals, and senior decision makers.
• Highly motivated and a strong desire to make an impact. Capable of being productive when working either collaboratively or independently.
• Open-minded, accepting of different perspectives and willingness to measure and experiment.

Additional Information

Benefits & Perks

• Competitive salary
• Health, dental and vision coverage
• Life insurance and disability coverage
• Remote-friendly
• Generous paid time off and sick leave
• Flexible work hours
• Work with the latest technologies
• Contribute to open source
• Semiannual travel to work and play with our Atlanta-based team
• Healthy office drinks and snacks
• Modern laptop and equipment provided

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Source: Remotely Awesome Jobs, Cypress

APPLY

NOW HIRING: Customer Support Representative

Company: Big Sky Health
Website: https://www.zerofasting.com
Headquarters: San Francisco, California, United States


Big Sky Health creates simple and thoughtfully-designed digital experiences to empower people to live healthier and longer lives. We’re a small but scrappy, mission-driven company whose team has a strong track record of success. Our innovative mobile app ‘Zero’—the leading fasting tracker in the App Store—has been downloaded by over 4 million people.


What you’ll do

We’re looking to hire an experienced customer support representative to join our fully distributed team. Customer experience is a core focus of our company, and the customer support representative will help extend this ethos by providing radically convenient, precise, and calm support to our community members. The support representative will also serve as a voice for our community, helping our team employ a user-centered design approach to product development.


This role will help lead these efforts by:

• Responding to support requests from Zendesk, social media, and app reviews
• Documenting, replicating, troubleshooting, and escalating product bugs
• Developing best practices for improving our support processes and for documenting product feedback and enhancements
• Helping inform our product roadmap and customer experience based on your customer interactions
• Helping administer our user research studies by scheduling interviews, screening participants, taking notes, and coordinating participant incentives

Who we’re looking for

The ideal candidate for this role will enjoy a mix of direct interaction with customers, as well as building systems and processes to scale our support operations. We’re looking for someone who is self-sufficient, driven and nimble, yet collaborative, considered and empathetic.


Requirements:

• 3+ years experience working directly with customers in a support role.
• A strong knowledge of customer service software and product development tools, including ZenDesk, G-Suite, Slack, JIRA, Monday.com, and Notion.
• Experience evaluating and implementing new tools and making recommendations for process enhancements to maintain an optimal support infrastructure.
• Experience defining KPIs and measuring support-related activities.
• Expert ability to communicate complex information to both lay and subject-matter experts in written form.
• Strong ability to synthesize disparate data into broad themes, and to present your findings to the team at a regular cadence.
• A natural ability to empathize with others, and to handle difficult situations with tact and composure.
• Transparent about what you don’t know, able to adapt quickly to change, and open to feedback in order to continuously grow and improve.
• Fluent in English

Bonus:

• Experience working on a remote team spread across several time zones
• Several years of experience working with a cross-functional team, including product management, design, engineering, and marketing
• Have worked on a consumer-based mobile app
• Proficient in another major language such as Spanish
• Passionate about health + wellness, particularly in the digital realm

How to apply

Please email your resume and cover letter to jobs@zerofasting.com. We value exceptional writing skills—in your cover letter, please tell us:

• Why you enjoy customer support
• What it means to provide exceptional customer experience

We encourage applications from candidates of all backgrounds and identities. Bringing on new talent is an opportunity for us to enrich our company culture with new perspectives and ideas. If you have been looking for an opportunity to contribute to a hyper-growth team that is positively impacting the health and well-being of millions of people—while maintaining the flexibility to work from anywhere—this role may be a perfect fit for you!



Source: We Work Remotely, Big Sky Health