NOW HIRING: Full Stack Software Engineer

Company: Lambda School
Website: https://lambdaschool.com/
Headquarters:  San Francisco, USA


Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

Lambda has just successfully completed its Series B fund raising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities.

We are a growing startup founded in February of 2017. We currently enroll over 100 new students every month. Our headquarters are in San Francisco, but we are a 100% remote company with employees across the continental United States.

You must be self-starting with the ability to effectively work autonomously with little oversight. You value clean code and test-driven development, and you are a lifelong learner. Additionally, you are pragmatic and can move quickly without compromising quality.


Duties and Responsibilities

• Reach out to stakeholders and gather requirements
• Write test-driven code for the front and back end
• Perform code reviews
• Mentor junior developers
• Contribute knowledge to the entire team

Experience, Education, and Skills

• Minimum 4 years of experience as a professional developer
• Test-driven Development
• Excellent written and verbal communication skills
• Self-starting with the ability to effectively work autonomously with little oversight
• Working experience with the following technologies: GitHub, TravisCI, React/Redux, Node.js, Postgres / SQL, Airtable, Heroku, Netlify

Bonus if you...

• have built microservices
• have experience writing Postgres functions, triggers, and advanced SQL queries
• have written Slack bots
• have worked in early stage start ups

Lambda School is an equal opportunity employer, and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.

CLICK HERE TO APPLY

NOW HIRING: UX/UI Designer

Company: Lambda School
Website: https://lambdaschool.com/
Headquarters:  San Francisco, USA


Lambda School is a combination of a school and an investment fund. Lambda School's mission is to find untapped or underutilized talent, and to train that talent for the most in-demand jobs in the world. Lambda School is pioneering a new model of higher education in which the school invests in the students, instead of the other way around.

Lambda has just successfully completed its Series B fund raising round with premier tier venture investors. We are operating in 40+ states across the US today and eyeing international expansion opportunities.

We are a growing startup founded in February of 2017. We currently enroll over 100 new students every month. Our headquarters are in San Francisco, but we are a 100% remote company with employees across the continental United States.

You must be self-starting with the ability to effectively work autonomously with little oversight.


Duties and Responsibilities

• Conduct user and stakeholder research to help define product requirements
• Create wireframes and prototypes to help communicate design concepts
• Create final high fidelity designs
• Work with the engineering team to implement designs and deploy applications
• Iterate on existing applications to improve the user experience
• Design assets for videos, marketing material, and social media posts
• Design icons, layouts, buttons, and all other required assets for applications

Experience, Education, and Skills

• Minimum 4 years of experience as a professional UX/UI Designer
• Excellent written and verbal communication skills
• Self-starting with the ability to effectively work autonomously with little oversight
• Portfolio demonstrating strong user experience design process as well as visual design skills
• Expertise with industry tools, such as Sketch, Adobe Creative Suite, InVision, etc

Bonus if you...

• have formal graphic design experience
• have familiarity with A/B testing tools or processes
• have experience using Google Analytics to inform design decisions
• have worked in early stage start ups

Lambda School is an equal opportunity employer, and acts in this capacity without regard to race, color, religion, sex, national origin, age, or disability.

CLICK HERE TO APPLY

NOW HIRING: Amazon Marketing Manager

Company: Perfect Keto
Website: https://perfectketo.com/
Headquarters: Austin, Texas, United States



Perfect Keto is seeking a Amazon Marketing Manager to help us drive greater successes in our Amazon business segment by collaborating with our Director of Amazon to increase ecommerce traffic, sales, improve conversion, improve profitability and optimize online advertising and marketing efficiencies. The ideal candidate will have a strong grasp of reporting marketplace analytics to senior management as well as a high-level proficiency with systems integrations and excel/google sheets.



REQUIREMENTS
Responsibilities and Duties

• Manage all aspects of international amazon marketplaces (Seller Central) – Canada, Japan, Middle East, Mexico…etc.
• Expand and build out presence on various domestic marketplaces, Walmart, Ebay, Rakuten..etc.
• Manage team to Monitor and reply to e-commerce consumers’ feedback in regard to product integrity
• Monitor, record, and report on product quality issues with product development, manufacturing operations, and QA team(s)
• Maintain quality reviews of brand product lines on international markets and domestic marketplaces.
• Create and maintain assigned accounts sales and marketing strategies, plans, management execution, schedules and budgets.
• Monitor, record, and report on product sales and marketing KPIs
• Monitor, record, and report on product inventory KPIs

Responsibilities include, but are not limited to:

• Work with and influence internal partners in Sales, Brand and Operations to increase ecommerce traffic, sales, improve conversion, improve profitability and optimize online ecommerce sales and marketing efficiency.
• Management of major sales-driving ecommerce initiatives within areas that include marketing, B2C experience, technology (vendor solutions), product availability, business intelligence, and operations.
• Evaluate and execute technologies to support our growing ecommerce business and product base. This includes maintaining an awareness and business intelligence on the latest innovations and technologies that can drive the business on amazon international markets and other domestic marketplaces.
• Provide regular data analysis, reporting and insights that drive actions to support our ecommerce traffic and sales growth.

Qualifications

• Prior account management experience with Amazon Seller Central, Walmart.com, EBAY, Wayfair, and/or other ecommerce marketplaces.
• Proven ability to lead and influence teams of cross-functional partners
• Track record of prioritizing and successfully delivering multiple initiatives on-time in an ecommerce or Digital company
• 3-6 years prior experience working in at least one of the following areas:
• Digital/ecommerce Sales and Marketing, Analysis and Reporting
• Inventory/Operations
• Web Systems Integration Expertise
• Deep understanding of how web technologies can be best utilized to meet the needs of the business
• Superior analytical skills, with past experience in obtaining data
• Bias for Action
• Strong attention to detail
• Balance of left brain (quantitative analysis, data-driven) & right brain (creativity, out-of-the box thinking) approach to driving results in a fast-paced environment with changing priorities
• Experience working with: Amazon, Walmart/Jet, EBAY, Overstock, Wayfair, Large Retail.com, Shopify, Klaviyo, Google Analytics, One Click Retail, Channel Advisor
• Premium brand marketing and/or ecommerce experience

Required Skills and Abilities

• High-energy, creativity, and resourcefulness as a self-starter who demonstrates outstanding business ownership, and personal accountability.
• Extremely analytical. To you, all questions can be answered via data.
• An excellent communicator. You not only know how to analyze data but you can report on your findings in a way that makes sense to anybody

BENEFITS

We can’t take care of others (our customers) without taking care of ourselves (our people) first. That’s why we pay extremely competitive salaries and offer a variety of perks to help you optimize your health.

💰 Salary: We pay top of market because we want the best people at our company.

🕑 Office Hours: You design your own workday. Work whenever you want, from wherever you want.

✈️ Vacation & Holidays: We have a strict two week minimum of vacation taken per year, and anything over that is unlimited and up to you. Take any holiday you want, but also feel free to work on any holiday you want.

🏥 Health insurance: You have the choice to opt-in to the best health insurance we can get. We’re also working towards providing dental and vision coverage.

🥑 Nutrition: You get a monthly budget to invest on getting fresh food locally.

💪 Fitness: You get a monthly budget to invest on a gym membership, personal trainer, yoga classes, and anything else that helps you increase your physical fitness.

📚 Books: You get a free Kindle and four books per month.

🧘 Meditation: We cover any app or class you use to improve your meditation consistency.

🎓 Continued Learning: We cover anything that increases your work skills and provide a monthly budget for developing any personal skills you desire. You want to learn Spanish? How to do pottery? We have you covered.

❤️ Free product: You need to be able to brag about how awesome Perfect Keto products are, so team members get free product for their personal use.

🏖️ Retreats: Having fun is one of our core values. Join us on our all expenses paid retreats to fantastic locations.

👶 Parental Leave: Take the time you need to take care of your baby and yourself. Work will be there when you come back.

CLICK HERE TO APPLY

NOW HIRING: Junior Graphic Designer

Company: Bitfinex
Website: https://www.bitfinex.com/


iFinex is the holding company for  industry leading cryptocurrency exchanges, Bitfinex and Ethfinex. Both are renowned for innovation, building first to market products that pave the way for the future of finance. 

This is a unique opportunity, a rare window of time at the tipping point of the financial evolution, and design plays a pivotal role. Much like the early days of the internet, blockchain technology faces complex new design questions and user actions. We are dealing with both a new space and a new brand. We have made a start at evolving our brand, and as the company grows, we need more people who can help  keep us at the forefront.


What We Are Looking For

As a bold and creative designer, you will help work on branding for the company and provide support with visual design, UI design, UX research, design system developments. Ideally you are a recent university graduate with a relevant degree in design, and a keen interest in the world of cryptocurrencies and building early stage brands.


Requirements

Additionally:

• You have a general Interest in UI design as well and an interest in designing and developing visual identities.
• You have some knowledge of animating
• You are proficient in Adobe Suite and Figma
• You are tech-savvy, perhaps with some familiarity with cryptocurrencies and a curiosity for the greater blockchain landscape.
• You are creative with regards to content creation and the thought of communicating our vision should drive your enthusiasm.
• You are an independent worker, a self-starter with a keen interest in making a difference.
• You are a team player - we work quickly and collaboratively, you exude positivity and are able to adapt immediately to new information.

Perks:

• You get to work alongside a group of talented people, all passionate about what they do.
• Great opportunity to learn about the world of blockchain and cryptocurrencies
• Remote working, flexible hours
• Opportunity to work on creatively challenging projects everyday
• Competitive salary and holiday package.
• Please attach a portfolio with at least 5/6 of your best works in your application. 
• Applicants without a portfolio will not be considered.
• If you don’t hear back from us within 2 weeks, you have not been successful in your application.

CLICK HERE TO APPLY

NOW HIRING: Senior Software Engineer

Company: Invoca
Website: https://www.invoca.com
Headquarters: Santa Barbara, California USA


At Invoca, our exceptional team and culture is the heart of our success. Invocans thrive in an open, high-energy and diverse culture that blends the best of Santa Barbara, Denver, and the Bay Area. We place tremendous value on transparency, humility and teamwork, with a bias for action and accountability that drives our path to success. We strive to be a company that our peers admire and our competitors envy. Like all great teams we push each other to new heights, celebrate our victories, and we pick each other up when we lose.

We work every single day with honesty and integrity, collaborating and executing on strategies that cement our status as learners and innovators. If this resonates with you, join us, we're looking for the best and brightest minds to drive the future of marketing.


Job Description 

Invoca offers a unique opportunity to be part of a world-class software engineering team deploying code to our production SaaS platform and public cloud infrastructure multiple times per day. Our team is committed to upholding high standards via modern methodologies of agile software development, test-driven development, and DevOps.


What you will do: 

* Work on solutions for challenging problems, including:
- Machine learning
- Responsive user interfaces
- High performance REST and GraphQL APIs
- Large scale data warehouses
- Highly scalable and reliable VoIP telephony
* Provide technical mentorship and project leadership to peers through team initiatives
* Participate in and occasionally lead peer code reviews, design reviews, standups, retrospectives, mentoring 1-on-1s, root cause analyses, and more.
* Focus on the whole production stack; building, maintaining, and monitoring systems that a wide range of internal and external customers are using.


What is the team like? 

You'll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes. We are an incredibly supportive team. We swarm when problems arise and give great feedback to help each other grow. Working on our close-knit, cross-functional teams is a great chance to grow your knowledge of different domains from databases to front ends to telephony and everything in between.

We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other.

Learn more about the Invoca development team on our blog at medium.com/invoca-engineering-blog and check out our open source projects at github.com/Invoca.


What does Invoca do? 

Invoca's call tracking and analytics platform helps marketers get conversion reporting and campaign attribution from inbound phone calls. Powered by award-winning AI, Invoca allows marketers to dramatically improve their advertising return on investment by driving more revenue-generating calls, increasing conversion rates, personalizing the customer journey, and running more efficient campaigns.

With Fortune 500 customers in telecommunications, financial services, insurance, healthcare, and home services, Invoca's platform integrates with the leading marketing technology platforms such as Google Marketing Platform, Facebook, Adobe Experience Cloud, and Salesforce.

Invoca has raised over $60M from Accel Partners, Upfront Ventures, Morgan Stanley Alternative Investment Partners, Salesforce Ventures, and Rincon Venture Partners.


Qualifications 

What we are looking for:

* A systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.

* A track record of owning technical projects, maintaining features in production, and solid prioritization with a customer focused mindset.

* Advanced knowledge of Object Oriented Programming, Test Driven Development, and MVC design.

* Previous experience building customer driven web applications, working closely with Product Management in a continuous deployment environment.

* A desire to create elegant, scalable, and maintainable tools and solutions.
* Remote applicants only: previous experience successfully working remotely.


Additional Information 

Invoca Offers:

* Stock options in a fast-growing company
* Excellent medical benefits and paid time off
* 401K plan with company matching
* A fun team in a great work environment


DIVERSITY AND INCLUSION STATEMENT 

"Our company is committed to creating a culture that is not only grounded in continuous learning, teamwork, and customer success, but is fair, equitable, and welcoming for everyone." Gregg Johnson CEO

And to us, diversity and inclusion means even more than treating current employees well and making them feel welcome. It also means proactively hiring people who bring different insights because of their unique demographics, ways of thinking, and prior experiences.

We intend to continue hiring great people and protecting our culture so everyone can be themselves and speak their minds. That way Invoca will always be a place filled with laughter, energy, hard work, thoughtfulness and respect.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

CLICK HERE TO APPLY

NOW HIRING: Solutions Engineer

Company: CircleCI
Website: https://circleci.com/
Headquarters: San Francisco, California USA


As a Solutions Engineer at CircleCI, you will be the customer’s trusted technical advisor throughout the sales process. You’ll provide hands-on support for cloud-based and single tenant deployment and product guidance with CircleCI’s largest customers.


About Sales Solutions at CircleCI

Our Solutions Engineers have a strong understanding of the developer community and are able to confidently communicate with and provide first class support to developers, DevOps leads, and architects.


About CircleCI

CircleCI is the best platform for software teams looking to rapidly build quality projects, at scale. Our intelligent continuous integration and delivery tools are simple yet powerful. Our aim is to provide the wisdom of a connected development ecosystem to every team member making technology decisions.

We run 12M+ builds a month on our platform for companies like Spotify, Kickstarter, Sony, and Coinbase. Over 25,000 organizations and 300,000 developers actively build, test, and deploy on CircleCI. We’ve raised $59.5M in venture capital from Industry Ventures, Top Tier Capital, Scale Venture Partners, DFJ, Harrison Metal Capital, and Baseline Ventures.


What you’ll do:

• Serve as the technical lead and owner of technical deal strategy
• Collaborate with Account Executive to identify and uncover customer business goals, needs, and pains, and work to show how CircleCI can address them
• Lead the technical implementation and day-to-day management of CircleCI Demonstrations and Trials, integrated into our customer’s technology stack - ensuring early customer success and a long-term business relationship
• Prove the technical feasibility of the CircleCI platform to highly technical and developer audiences
• Stay on top of industry news, technology products, platforms, new CircleCI features, and partners to ensure you and your team provide and maintain a deep industry and ecosystem expertise
• Identify areas of potential improvement in our sales efforts, and then work to improve them. This could be high level strategy, daily tactical efforts, or down in the weeks of creating documentation or how to videos
• Custom development and launch of new sales products and customer integrations to our internal teams and customer community
• Partner closely with our customer success teams to ensure continuity of an amazing customer experience - for life
• Collaborate closely with Product and Engineering teams to help influence product roadmap based on market/customer requirements
• Provide technical responses to RFPs and RFIs

What we’re looking for:

• World class presentation skills. You feel comfortable leading presentations and demos of our platform to groups, both technical and non-technical, in-person and virtually
• Work with customers directly to debug common errors without involving an engineer
• You can tie business problems to technical solutions and understand technology value propositions
• Demonstrated and proven capacity to quickly absorb new concepts and technologies
• You have spent a decent amount of time using and scripting *nix
• You know how to work with Git in general and ideally GitHub in particular
• You’ve thrown together an app or two in a high-level programming language
• You believe that the best way for all to succeed is to honestly discuss product and company abilities and limitations with customers. We do not oversell at CircleCI
• Strong ops/infrastructure knowledge, especially networking and security

Bonus Points:

• Experience with build, test, and deployment automation
• Familiarity with Clojure and/or React/Javascript
• Knowledge of Docker or Linux containers in general
• Experience with popular web app frameworks (e.g. Rails, Django) and/or mobile app development (iOS, Android)
• Experience using and automating a major IaaS like AWS, GCP, or Azure
• Familiarity deploying and debugging distributed systems

If you’re interested in joining the team at CircleCI, please send a resume and tell us what inspires you and why you think you’re a good fit for the team. If you contribute to an open source project, or have a presence on the web (GitHub, Twitter, YouTube, LinkedIn, etc.) we’d love to hear about it.

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.

CircleCI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

CLICK HERE TO APPLY

NOW HIRING: Senior Rails Developer

Company: Farmstead
Website: https://www.farmsteadapp.com/
Headquarters: San Francisco, California USA


Our mission at Farmstead is to make high-quality food accessible to everyone. We’re a remote first, asynchronous team, with developers already in Germany, Brazil, Wyoming and San Francisco.

Our highest value as a company is taking defensible risks without fear of repercussions, and through our values and our humanist culture, we’ve created an environment that allows each team member to make decisions, take risks, and take ownership.

We’re a VC-backed YC-backed company that is growing explosively. Every person we add to the team right now has a material impact on the direction of the company, and we hand over huge chunks of responsibility to smart people who get things done.


You

You’re a highly effective productivity machine, you communicate early and often with your team to get full context, and then switch to solo mode to dig in and get features shipped.  When you hit problems you reach out and involve your team, no one has to check on you to see how you’re doing because you’re ensuring your team is aware of your progress.

You’re used to the commercial realities of software development in a startup environment, you know that sometimes you need to leave a fire burning at a soft smolder.  You’re able to develop clean, elegant solutions when needed, and fix a critical issue in legacy code without rewriting the whole codebase (and without losing your mind ignoring the mess).


Requirements

• Solid Rails knowledge
• Strong SQL, bonus points for PostgreSQL
• Wide general web knowledge (HTML, CSS, JS, etc)
• JS Framework experience, bonus points if React
• Honest and passionate
• Responsible team player
• Experienced with working remotely
• Bonus points for asynchronous experience
• Bonus points for Heroku experience

If you tick all the boxes then please apply. In your application please include an example of your code that you’re proud of (can be a link to it, eg. a gist) AND an explanation of why you’re proud of it.

CLICK HERE TO APPLY

NOW HIRING: Operational Assistant

Company: Growth Machine
Website: https://www.yourgrowthmachine.com
Headquarters: USA


Growth Machine is expanding quickly, and we need your help to produce the best content on the internet.

In just over a year we've grown into a full-time team of six publishing over 50 articles per week across a dozen client sites, while also running a tea company, writer matchmaking service, and a growth course. We're busy!

We need an operational assistant to help us manage the many processes we're executing on a daily, weekly, and monthly basis for our clients and internal projects. It's the ultimate role for someone who likes wearing many hats, keeping things organized, and finding new ways to do things more efficiently.


Your Responsibilities

Your role will first and foremost require a flexible curiosity towards learning and executing processes to support the Growth Machine team and clients.

That may include:

• Organizing client projects using Asana, Google Sheets, Zapier, and other tools
• Preparing weekly reports for clients
• Paying invoices to freelancers, and sending invoices to clients
• Uploading and publishing content for Growth Machine sites
• Attending client sales calls and meetings to record relevant notes and action items
• Doing research for new Growth Machine projects, such as related to Cup & Leaf and The Writer Finder

Who You Are

• You’re experienced working in some field where you’re helping the business run more smoothly.
• You're serious about order and organization. We have tons of moving pieces in our systems right now, and we need someone who can help keep everything on track and keep our machine running smoothly.
• You’re punctual. You’ll be helping organize the systems that let us publish 50+ articles per week across a dozen sites, so deadlines can’t be options to you.
• You’re great at working independently, setting your own goals and hitting them.

Benefits of Working With Us:

• We’re a 100% remote company, so you can work anywhere from Pittsburgh to Phuket.
• We have awesome benefits like profit sharing, 401k match, medical, dental, and vision insurance, team retreats, and more.
• We’re growing rapidly, and you’ll have ample opportunities to take on bigger roles.
• We have clients whose products you'll actually use and love.
• You'll get to see millions of people read the content you're helping make possible.

CLICK HERE TO APPLY

NOW HIRING: Product Designer

Company: Articulate
Website:  https://articulate.com
Headquarters: New York, USA


Articulate is looking for a product designer who lives to create amazing customer experiences. If you’re a multitalented individual who thinks about product development holistically and has great instincts, you’ve come to the right place. For this position, interaction design capabilities are paramount. As a member of our team, you’ll produce intuitive experiences through the creation of efficient user flows, detailed wireframes, innovative pixel-perfect visual designs, and interactive prototypes while working alongside development teams and fellow product designers to bring awesome products and features to life.


What you’ll do:

• Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
• Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
• Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
• Serve as a working member of a swiftly moving cross-functional team working on multiple projects at one time
• Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
• Conduct lightweight research of the competitive landscape and learn from user feedback

What we’re looking for:

• An experienced product designer with at least 5 years’ professional experience in fully responsive web environments
• Someone with a passion for amazing product design and an appreciation for elegant user experiences
• A well-spoken, humble creator who can present ideas effectively
• A highly motivated individual who is self-directed and has high attention to detail
• An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way—you are well-versed in giving and receiving feedback constructively
• An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
• Skills in Sketch, Zeplin, Principle, Photoshop, and Illustrator are a must

About Articulate

Articulate is a highly successful, fully remote software company that’s changing the way the world learns. Our award-winning e-learning tools are used by 78,000+ organizations across the globe to create engaging online and mobile courses. Our customers include 93 of the Fortune 100 and 19 of the top 20 U.S. universities. And our online community of 605,000+ members is the largest, fastest-growing community in the industry.

We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We’re all free to exercise our crafts the best way we know how to reach our goals as individuals and teams. Each and every one of us is focused on producing results that directly impact the company’s success. And we all strive to do what’s right by people, both internally and externally, instead of taking the shortest route to the highest profits.

We honor people’s humanity in all of our disparate experiences and social locations, accepting each person as an individual with a story worth listening to and honoring. We believe that honoring everyone’s humanity means being committed to equity and justice.

We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law.

We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.


CLICK HERE TO APPLY

NOW HIRING: Customer Development Account Representative

Company: Hireology
Website:  https://hireology.com
Headquarters: Chicago, Illinois USA


Hireology’s technology empowers businesses to build great teams. Over the last nine years, we’ve grown from a startup to a market-leading organization with over 195 team members, and we’ve created an award-winning culture that makes this company an amazing place to work.

It's with that in mind that Hireology is looking to add a Customer Development Account Representative to our growing Customer Success team. This individual is responsible for the full sales cycle within our customer base, including qualifying leads, setting appointments, negotiating contract terms, and closing the deal.  We are seeking driven, sales-minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity.

Hireology is based in Chicago, but you’ll have the option of working from the comfort of your home or right in our office if you’re local. Compensation is competitive, and we offer a full benefits package. We have regular company-wide events, semi-annual team gatherings, and frequent celebrations when we hit our goals.


As the Customer Development Account Representative, you’ll be responsible for:

• Research and qualify potential business opportunities within our established customer base
• Own and drive full sales cycle
• Conduct compelling and engaging product demonstrations via web or in-person
• Meet or exceed sales objectives and quotas (monthly, quarterly, annually)
• Maintain clean records and pipeline in Salesforce.com

So what kind of person are we looking for in this role? We have a pretty unique culture here at Hireology, and the person who will be successful in this role will be:

• Be Driven: As a sales-minded individual, you will develop and execute world-class product demonstrations for each customer to ensure that they understand the value that Hireology will bring to their business. You will have a desire to want to grow professionally and progress in your career.
• Have Great Communication Skills: You will tell Hireology’s story in all types of businesses with all types of owners. You will make sure that you remain transparent throughout the sales process and embrace the needs of the customer. You can create presentations that fit customer needs and present solutions to their challenges. 
• Be Eager to Learn: Our product suite, the industries you sell into, recruitment & hiring best practices, and how our solution solves for customer pain points.
• Metrics-Driven: We’re passionate about data and trends. While achieving your monthly, quarterly and annual targets, you can make a plan and stick to it. You ask for help when you need it. And you take accountability. 
• You Are Determined: You can overcome barriers in the sales cycle and understand where objections are rooted. You can always find a new angle for a next step.
• Team Player: You will work hand in hand with your Customer Success Managers to identify opportunities, forge relationships and close deals. You recognize how important cross-department relationships are to your success.

Qualifications:

Okay, we’ve laid out what the job is - now are you qualified? Below are the minimum qualifications we’re looking for in a Customer Development Account Representative candidate. Also, we want a chance to get to know who you are and why you applied, so please include a cover letter.

• Pathological optimism and a can't-lose attitude, with a healthy dose of reality
• A Bachelor's degree required
• 1-3+ years of B2B Sales experience
• Salesforce.com or other comparable CRM experience a plus
• Highly motivated, driven, self-starter

So what can you expect after you apply? You will:

• Take a brief true/false survey. Be sure to check your email after you apply.
• Have a phone conversation with someone on our Recruiting team. This is a high-level conversation about you, but also a good opportunity for you to learn more about us.
• Meet with our Customer Success Managers to discuss how your past experiences will enable you to be successful in this role. Be prepared to walk us through your sales experience with examples of how you have done it in the past. No homework or on-the-spot assignments. We just want to see how you would make an impact in this role.
• Take a strategic critical thinking assessment that determines how we can develop you at Hireology.
• Go over your career history and sales style with our Vice President of Customer Success. This will be an opportunity for us to get an idea of how you got to where you are, and if where you want to go lines up with where we are going.
• Provide us with some references. We use our automated reference check system for this, so you just give us some names, they fill out a survey, and we are all set.
• Speak with a member of our senior leadership team. If you have made it this far, just be yourself, and everything will be fine.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

CLICK HERE TO APPLY

NOW HIRING: Senior Full Stack Developer (Rails)

Company: Helpjuice
Website: https://helpjuice.com
Headquarters: USA


A Little About Us (see careers page):

Helpjuice is on a mission to being the #1 knowledge base platform in the world by creating and delivering software that changes people’s lives. We're a small team that is very passionate about our product. We've been in business since 2011, our HQ is in Miami, but we all work REMOTE.


What You’ll Do

• Primarily working on new features with a front-end developer, where you’ll most likely handle the bulk of Javascript (if required), as well as backend. Fun fact, most of our features are publicly discussed with our customers
• Improving existing features
• Writing tests for your code, to ensure there are as few bugs as possible.  
• (Rarely) fixing bugs that were introduced not by lack of tests, but rather, edge cases

We Are For You If:

• You like teams that work hard & smart, obsessed with helping customers and are truly passionate about their craft
• You want to love your job, and the people you work with
• You care about the software/features you create, and feel proud when you deploy a feature.
• You’re eager to learn from a founder who has launched multiple companies & see it as a great learning opportunity; not just as a way to get paid to write code
• You don’t like month-long sprints, but rather short, simple, and fun sprints that make an impact.

REQUIREMENTS

• A Bit About You (As A Person)
• You’re a learning machine, and consider it part of your many hobbies
• You are honest, work hard work immensely and have integrity
• You have hobbies outside of work
• You’d love to join a team full of creative & smart people you’ll learn from
• You are not looking for another job, but a career.

A Bit About Your Background (Tech)

• You have 3+ years working extensively in Rails and believe can solve tasks quicker than most
• You work well with frontend developers and have a good understanding of the relationship between engineers and product managers
• You have been part of a remote team before / have freelanced for at least 2 years

In terms of our tech stack, here’s the what you’ll need excellent familiarity with to be a great fit:

• Ruby on Rails (5.0+)
• Postgres (9+)
• JQuery
• SCSS

CLICK HERE TO APPLY

NOW HIRING: Ruby on Rails Developer

Company: Podia
Website: https://www.podia.com/
Headquarters: New York USA


At Podia, we’re building the best platform on the planet for creators to sell online courses, memberships and digital downloads.

We’ve been around for a few years and helped more than 17,000 creators earn millions, and we’re growing fast…

…_really _fast.

That’s where you come in winking face

We’re looking for a Ruby on Rails developer who is as happy working on backend bug fixes as UI refactoring.

You’ll help us ship faster, get more done and make big improvements to our platform.


What you’ll work on:

• Expanding the breadth and depth of our product features building construction
• Polishing our existing features to improve our users’ experience paintbrush
• Bugs happen… you’ll help us resolve them bug
• Refactoring the internals to keep the code easy to work with hammer
• Improving our test suite to give us more confidence to ship police car light
• Writing and maintaining payment and API integrations  card index

Here are some of the technologies we use:

• Ruby on Rails
• PostgreSQL
• Sprinklings of Javascript and Stimulus, where necessary
• Redis, for caching and background queues
• Sidekiq for background processing
• Heroku for hosting the app
• …and AWS, S3, and Ansible for anything else.
• We also maintain integrations with many third-party APIs (PayPal, Stripe, Zapier and Drip, just to name a few)

You might not have experience in all these technologies, and that’s okay! Rails is the core of our tech stack and you’ll also bring other experience to the role.


S**ome other things you should be comfortable with:**

• Multiple competing(and sometimes shifting) priorities smiling face with open mouth & cold sweat
• Lending a hand to your teammates(and customers) when the need arises. We’re tightly knit and supporting each other is a huge priority sparkles
• Staying calm under pressure. You remain cool even when Rollbar errors are pouring into slack, background jobs die, and the app grinds to a halt SOS button
• Working remotely. Our team is spread across North America and Europe, and our headquarters is Slack globe showing Americas

Why work at Podia?

• Ultimate flexibility. We try to have some overlap time every day, but outside of that work whenever & wherever you work best world map
• Extreme autonomy. No micro-managing here. You’ll be given high-level direction and then left to solve it the way you feel is best. You’re the expert! books
• That said, the rest of the team is always ready to lend a hand — or even an ear if you just need to rubber duck some ideas light bulb
• You get to work with a small, highly-talented team that has built — and continues to build — our product with care. We’re not one of those “hire all the devs!” organizations that tries to grow too quickly artist palette
• Whether it’s fixes, small tweaks, or substantial features, we deploy often. There’s zero red tape to slow you down rocket
• We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people red heart
• Competitive compensation. We want to hire the best people, and we’re ready to pay for them money bag
• (Paid for) annual retreats to spend time with the team and have fun together. This year’s retreat is in Brooklyn! airplane

Interested in joining our team?

We’d love to chat slightly smiling face

CLICK HERE TO APPLY

NOW HIRING: PHP Engineer

Company: Help Scout
Website: https://www.helpscout.com/
Headquarters: Boston, MA, United States


PHP is at the heart of Help Scout’s web app-- it touches nearly everything we do. Your work will empower over 9,000 businesses around the world to provide great customer service, and will support other senior engineers on your team. Our engineering organization is just over forty people, around half the company. You will join a small cross-functional crew that includes product management, designers, JavaScript, quality and other PHP engineers.  Everyone on the team is a senior professional in their craft.

Tools we use:

• PHP 7.x
• Lumen, Laravel, Symfony Console, and a custom PHP framework with League components
• MySQL, PostgreSQL, and MongoDB
• RabbitMQ
• Redis
• React & Redux, Backbone & Marionette
• Webpack, Babel, ES6, and Pusher
• Modular and functional CSS with Help Scout Seed
• Component-based design systems with Help Scout Blue

About the role

On a typical day you may help a customer with an issue, work on a new feature, create a third party integration or enhance back-end tools. On any given project, you will be communicating with internal APIs, integrating with 3rd party services, optimizing processes using Redis, RabbitMQ and various AWS services, and wrapping it all up in support of a React or Backbone/Marionette front end.

Our engineering teams work in two-week iterations, communicate mostly via Slack and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with test cases and tag your team for review.  The team pair as needed over video or screen-sharing sessions.
We have invested heavily in local Docker development and AWS-based continuous integration and delivery so you can get setup fast.  Any development branch can be easily tested on environments that closely match production. You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.

Your team performs engineering support when a question can’t be answered by our top-notch support team. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.

Everything is secondary to the customer experience. We expect you to have a keen sense of how your code could be changed to positively impact their experience in terms of performance, security, privacy and usability.

You'll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You'll deploy work that moves the needle for businesses around the world.


About you

• You are very experienced with modern PHP development practices and open source frameworks. You’ve engineered other SaaS projects at scale and feel confident solving difficult problems.  
• You are comfortable designing elegant solutions that degrade gracefully when faced with extreme load or stress.  
• You view“best practices” as a starting point for critical thinking, rather than a dogma to follow. 
• You have modern JavaScript skills including frameworks and can utilize them when needed. If you have worked with React/Redux or Backbone/Marionette, that is great, but it is not required. We can help you pick it up.
• Your code is not only reliable and performant for customers, but can be read, maintained and understood easily by other engineers on your team. The Zen of Python resonates with you for any language.
• You believe in writing unit and integration tests and have at least tried TDD. 
• You like owning the quality of the code you write — QA doesn’t mean throwing it over the wall for someone else to test. 
• You understand that some things are too costly to automate and must be manually tested to get it right. 
• You take pride in your work and ownership of the solutions you build. When a team member or customer is in need, you feel a sense of urgency to understand their pain and thoughtfully help.
• You are curious and constantly learning. Believing that“a rising tide lifts all ships,” you make everyone around you better sharing what you have learned and looking for ways to improve both yourself and the team.  
• You enjoy the finish work and detail required to deliver a rich product with exceptional UX. From UI interactions to handling important edge cases, you take satisfaction in delivering a solid experience that delights the users, adds value to the business, and lasts over time.
• You are a humble professional who wants to be challenged by the work and not the workload. You are willing to ask for help when necessary and unafraid to say,“I don’t know.” 
• You are proactive about solving problems and improving things. 
• You take the initiative to build tools and processes that will help everyone.  
• You leave things better than you found them.
• You are an excellent communicator who can write and speak with empathy for our customers and team. 
• You can easily communicate complex ideas to both technical and non-technical audiences. Clear communication is super important in a remote culture like ours.
• You believe remote teams are the future of work, or are at least excited about the idea. 
• You have experience working with remote teams or can adjust your work/management style to be remote-friendly.
• You can work anywhere in the world as long as you have 4+ hours of overlap time with Boston, MA(9AM - 6PM ET).

Benefits

• Competitive Salary - We pay at or above market salary in most cases and evaluate a lot of research to make sure everyone is paid well. The formula we use to calculate all salaries is public to employees and is improved upon regularly.
• Work anywhere - Provided you have 4 hours of overlap with the team. We’ll fly you to Boston for a week of new employee on-boarding
• Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.
• Long-term/Short-term Disability Insurance & Life Insurance - we cover 100% of the premiums for LT/ST Disability insurance and base Life Insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
• Flexible vacation - Take time off when you need it, we trust you.
• Sabbatical - After you've been at Help Scout for 5 years, you get a month of paid vacation plus $2500 to spend towards travel, learning, projects or however you'd like to spend that time.
• Paid parental leave, including adoption - 12 weeks if you have or adopt a baby, 4 weeks if your partner has a baby.
• 401k with 1% match- via Betterment for Business (currently US only)
• Personal Development stipend - Up to $1,800 per year to improve your craft
• Great tools - Each employee will be provided with a Mac laptop and 27'' display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.
• Home office stipend - Every new hires gets $1000 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.
• Complete transparency - Everyone has full access to business metrics and financial information about the company.

About Us

Help Scout is made by roughly 80 people in 40+ cities around the world, all with a passion for excellence in their craft. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences.

Since launching in April of 2011, Help Scout now powers 9,000+ support teams in over 140 countries. Our software is used and trusted by businesses of every shape and size.

Designed to go the distance

Our mission is to foster the world’s customer-centric businesses by providing tools that serve customers in the most human, helpful way. While growth is important, team and values are paramount. We’re always striving to do impactful work we’re proud of in lieu of chasing overnight success.

We’re builders without borders

Our entire team is free to work remotely from wherever they choose. We overcome remote challenges through transparency, trust, and video conferencing. The reward is worth the effort—we’ll take talent, skill, and diverse perspectives over local geography any day.

Above all, we want Help Scout to be a place where passionate people can do their very best work. You won’t find any ping-pong tables or kegerators here. Instead, you’ll be surrounded by driven, supportive teammates who will push you to be better. We take work/life harmony seriously, too, as we want every career at Help Scout to be a long and satisfying one.


Diversity & Inclusion

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.

CLICK HERE TO APPLY

NOW HIRING: PHP Engineer

Company: SkyVerge
Website: https://www.skyverge.com/
Headquarters: Boston, Massachusetts USA


Howdy 👋We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 19 people distributed all over the world.

We’re looking for a driven, experienced, full-stack PHP Engineer to join our growing engineering team and build new features while maintaining our existing portfolio of 60+ individual extensions.


The Role

You’ll focus on building new features and maintaining existing code, while also helping with code reviews and customer support. With over 60 different plugins, there’s a wide variety of work. You might spend time on some complicated frontend interactions using JS, then switch focus to working with a tricky external REST API for a while, and later work on adding unit/acceptance tests to our framework code.

You’ll have the opportunity to really dive into a problem and understand it before crafting a well-engineered, high quality solution. We believe the best work happens when given lots of uninterrupted time to think and code.

Our plugins are built on top of WordPress and designed to work with WooCommerce, so we use PHP 5.3+ (moving soon to PHP 5.6 minimum) and we write all new JS in ES6. We follow a superset of the WordPress coding standards and actively invest in tooling & testing to improve both the quality of our products and the happiness of our team building them.

We work primarily through GitHub and Slack, so you should be able to clearly express your ideas via comments and messages. All new code is tested and peer-reviewed, so you’ll be able to both learn from the rest of the team and share your knowledge.

As one of our senior engineers, the team will look to you for advice and direction. You’ll help shape our best practices, decide on libraries & tooling, and refactor older or underperforming parts of the codebase. You’ll also be responsible for moving your projects forward, communicating your progress and milestones with others, and clearly documenting your work.


Here are some things you may do on a given day:

• Research and write a pitch to refactor the data model for our shipping extension
• Refactor an underperforming class after profiling it in your local environment
• Troubleshoot an issue with our Memberships plugin by deep-diving into the content restriction class
• Analyze a slow SQL query and suggest ways to improve it
• Construct a detailed, multi-step data migration to move data from a custom post type to a custom table, write unit tests for it, and manually user test / QA it.
• Review a pull request from another team member for readability, maintainability, and adherence to standards, and provide suggested improvements
• Review new API documentation for one of our integration plugins and draft a story to upgrade to it

On the first day you will:

• Meet your team and get familiar with how we work
• Setup your local environment and tooling
• Commit a small tweak to a plugin and open a pull request for peer review

In the first week you will:

• Develop, QA, review, and ship a small feature improvement
• Participate in code review for a teammate’s code
• Help a team member with fixing a bug

In the first month you will:

• Work closely with the product team to ship a large feature
• Participate in your first support rotation week and help our support team with escalated issues
• Handle deploying a set of plugin releases using our internal tools
• Publish a retrospective on your first large project to share successes & planned improvements for the next project

REQUIREMENTS

You

You love solving engineering challenges in the most pragmatic way possible. You write code that's clear, readable, and standards-compliant. More importantly, you keep the end user in mind and love getting feedback from customers to help improve our products.

Finally, you can’t wait to join a small team that loves their work as much as you do, affords the opportunity to work on challenging & interesting projects, continuously learn and improve, and constantly ship your work. You’re an excellent writer and can communicate effectively whether drafting up a bug report, chatting in Slack, editing a wiki page, or drafting a retrospective. You know that code is about communication and explaining your thought process clearly goes hand-in-hand.

Our team is fully-remote and we communicate primarily through Slack, Clubhouse, Google Docs, Basecamp, and weekly stand-ups via Zoom (a few short meetings) — we believe the best work happens when given lots of uninterrupted time that’s free of distractions.

As a remote team, we believe that regular meetups are invaluable for getting to know each other better, so you should be available for 1-2 company-paid team trips per year. Curious about what those are like? Check out our recap of our last team retreat (SkyTrip), which brought the entire team out to Lake Tahoe, California for a week. It’s a plus if you think (like we do) that bears are absolutely the coolest animals in the forest. 🐻

This is a full-time, salaried position, but hours are flexible. We know your work will speak for itself with commits, issues closed, and wiki edits.


Process

After an initial screening, you’ll get an email with a few questions to answer. Following that, you’ll have a few 45 minute phone chats with different people on our team to learn more about you and answer any questions you have about the position and company.

The most qualified candidates will then be invited to complete a short one-day research project. If this goes well, we'll invite you to the final stage of our evaluation process: the trial project. During this ~2 week period, you'll work closely with your future manager, as well as a few other team members, as a paid contractor to implement your proposal from the research project.

You'll be welcomed in Slack, introduced to any team members you may be working with, and will have regular chats with your future manager to share feedback and make sure all is going well. Already working full time? Don't worry! We design the trial project assuming someone already has a full time job. We won't ask you to work crazy hours, and we keep your project scoped accordingly.

This brief trial period is a great way for you to make sure you enjoy the work and the team, and it also gives us an opportunity to do the same. At the end of the period, assuming a great experience for all, you'll be offered a full time position 🎉Then the real fun and full onboarding experience will begin! 😄


BENEFITS

Here are some benefits we're happy to offer to our team members:

- Competitive salary

- Annual incentive for meeting team and company goals

- 27 days of paid time-off, in addition to 2 company holidays (SkyVerge Day in March, Founders Day in June 😀)

- Medical, Dental, and Vision insurance for US and Canadian residents and their families (reimbursements for comparable care for non-US/Canadian residents)

- 401k/RRSP Retirement plan with 4% company match for US/Canadian residents (contributions to comparable plans for non-US/Canadian residents)

- Up to 8 weeks paid parental leave for new mothers and fathers

- Work flexible hours from anywhere that has a reliable internet connection

- Tools (hardware/software) to help you be productive

- Allowance for professional growth (books, courses, conferences)

- Home office or co-working allowance

- A Kindle to help you keep learning

We support workplace diversity and do not discriminate on any protected class. We believe when we work together as a team of different views, experiences, and ideas, we can build amazing things.

Applications accepted through April 15th.

CLICK HERE TO APPLY

NOW HIRING: Senior Mobile Application Developer

Company: Duck Duck Go Inc
Website: https://duckduckgo.com
Headquarters: Paoli, Pennsylvania USA


We are a diverse team from around the world, working together on a mission to set a new standard of trust online.  Join our Mobile team as a remote Senior Mobile Application Developer and help shape the DuckDuckGo iOS and Android experiences.

As part of our growing team, you will be collaborating with team members at all levels to identify and close major gaps in our products.  Examples of projects you might work on include: building out and improving mobile content blocking, improving installation conversion, or running experiments to investigate and improve the usability of our mobile apps. You will be directly responsible for mobile application features, taking ownership over product maintenance, and driving improvements in both our iOS and Android applications.

We are fully remote and seek to empower our team to be self-directed and self-motivated in their projects. If that seems awesome and you like the idea of our core values -- build trust, question assumptions, and validate direction -- you'll fit right in!


What you will do:

• Lead development of projects by taking vague problems, scoping them into high impact projects, and executing them against a set of success criteria
• Play a key role in improving the software architecture
• Take responsibility for solving product issues – large and small.
• Implement mobile solutions to improve our iOS and Android apps directly.
• Collaborate with peers on product brainstorms, technical design discussions, pair programming sessions and code reviews.
• Write pragmatic, testable code that works consistently across devices and is performant.

What we are looking for:

• Significant cross-platform mobile engineering experience (5+ years) in iOS and Android
• Expertise working on at least one large application
• Effective project management skills
• Familiarity with MVC/MVVC concepts and how they apply to mobile applications
• Familiarity with mobile threading and memory management
• Ability to develop and use complicated data structures and algorithms. This includes understanding the fundamentals, as well as navigating and improving existing code.
• Ability to develop effective UX solutions through user feedback loops, leveraging both quantitative and qualitative metrics.
• Creative problem solvers and risk takers. You like to take initiative in pushing a project forward but know when to get others involved.
• Strong communication skills. You can validate and communicate your decisions clearly.

Other things to know:

• We are a small, remote team in different time zones and communicate with a variety of tools throughout the day. You should feel comfortable with the intricacies of this type of work situation.
• Sometimes we meet up! You can expect to travel at least 2x a year: once for our all-hands meetup and another for a team retreat (each ~4-5 days)
• We want to have a major impact on raising the standard of trust online. To do this we believe in a focused approach, with company-wide objectives, and with each team member working on a single top priority at a time.
• Our work philosophy is built upon empowered project management. All team members have opportunities to run projects.
• All projects are run transparently, and we encourage everyone to participate in areas of interest throughout the company. Anyone and everyone can (and should) ask questions and offer feedback around the product and internal projects.
• We try to exemplify our values (build trust, question assumptions, and validate direction) in everything we do.

DuckDuckGo does not work with any recruiting agencies or services.  A big part of our culture is to work with each candidate on a one-to-one basis throughout our unique hiring process.

DuckDuckGo provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you think you might thrive in this environment, we would love to hear from you.

CLICK HERE TO APPLY

NOW HIRING: Content Designer

Company: Zapier
Website: https://zapier.com
Headquarters: Mountain View, California USA


Hi there!

We’re looking for a Content Designer to help Zapier's Support Experience team craft a seamless self-service experience. Content is a critical part of the customer journey at Zapier, helping users all the way from discovery to mastery. If you’re an experienced content designer ready to help our users learn Zapier and solve their problems without needing to email customer support, then read on!

In this role, you'll serve as both a strategist and a creator. You’ll drive day-to-day content creation for our help center, community, and in-product support experiences, while also creating content plans, style guides, and processes to scale this effort across the company. And on top of that, as the first ever content designer at Zapier, you’ll play an important role in establishing the practice at the company.

We know applying for and taking on a new job at any company requires a leap of faith. We want you to feel comfortable and excited to apply at Zapier. To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier. Hopefully, you'll take the leap of faith and apply.


Our Commitment to Applicants

• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier
• Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About you

You’re an excellent writer. You can communicate clearly and succinctly. You have a firm grasp on the rules of grammar, know how to adjust your tone for a context, and create content quickly.

You have a user-centered approach to content design. You use user research to inform your writing. You know that the words we use in an interface are a critical part of the experience. You’re familiar with the process of user-centered design and you've worked hand-in-hand with designers.

You have experience creating and enforcing a style guide. You know that consistency is key and are able to create rules and catch when they’re broken. You know how to develop content frameworks that fit within brand guidelines and can live as part of a design system.

You might have experience writing documentation. If you have experience crafting support documentation that helps users learn and troubleshoot a product that’s a huge plus.

You’re a strong information architect. You should have experience conducting card-sorts and creating site maps, and be able to quickly make decisions about where a new page should fall in a hierarchy.

You know how to break complex material into digestible chunks. Zapier is a technical product with a lot of complexity. You’ll need to find ways to explain difficult concepts in ways anyone can understand and work across the company to ensure we use the same language everywhere.

You’re a systems thinker. You will drive the process for creating and maintaining content across many teams. You’ll need to think in terms of processes and see how the work of other parts of the company relates to the help center.

You enjoy being a leader and coach for others. This is the first content designer role at Zapier, so there will be a big role to play in educating others about content design and defining the discipline at the company.

You’re a quick study. With over 1,000 app integrations on Zapier, there’s a lot to learn. You’ll need to be able to digest a lot of information and get up to speed fast.


Things you might do

• Write, organize, and update product documentation—a lot of it. Zapier is always changing, and with over 1,000 apps on Zapier's platform, we have a lot of ground to cover with our documentation. The first order of business for this role is to make sure that users can learn how to use the product and solve their problems in the help center.
• Build and maintain a style guide and controlled vocabulary. Approve all help content before it goes into the help center to make sure it follows the style guide.
• Work with the support team to identify new content we need and collaborate with them to write the docs. You’ll tap into the expertise that comes from being in constant communication with our users to make sure we have the content we need, and you’ll serve as an editor and mentor to level up the contributions from the rest of the team.
• Contribute content to our upcoming support forums and drive the content strategy that will help us determine what kind of content to put into the community.
• Coordinate with our editorial, marketing, and email teams to build a cohesive content strategy.
• Work with product designers to create solutions to our users’ needs. Sometimes this will mean working out some microcopy. Other times it will mean designing entire organization and navigation systems alongside the design of page templates.
• Participate in user research activities. You’ll talk to users to better understand their mental models and needs, and conduct usability and comprehension testing of the content you write to make sure it addresses those needs.
• Monitor the performance of content and use that data to continuously improve it. You’ll work with the data team to monitor usage analytics, track customer feedback to spot trends and gaps, and proactively identify new opportunities to improve key business metrics through improved content and usability.
• Create and manage a content calendar. You’ll plan for what content needs to be produced to align with product changes and new releases, and work both independently and with others to hit deadlines.
• Drive content governance. You’ll be the bottom-line owner of help content, serving as the final say of what gets published and where.
• Give, seek, and receive thoughtful critical feedback. You’ll help others become better writers and become a better writer yourself. 

About Zapier

For the past seven years, Zapier has been helping people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.

We believe that with the right tools, you can have big impact with less hassle.

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.


The Whole Package

Location: Remote

If you want to work remote, that's great. If you want to work near others, that's cool too. Our distributed lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.


Compensation:

• Competitive salary (we don't use remote as an excuse to pay less)
• Great healthcare + dental + vision coverage*
• Retirement plan with 4% company match*
• Profit sharing
• 2 annual company retreats to awesome places
• 14 weeks paid leave for new parents of biological or adopted children
• Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
• Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
• Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies
• *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US-based employees.

How to Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.

Optional: Share anonymously some demographic information about yourself to help us better track trends related to the backgrounds of candidates interested in working at Zapier in order for us to build a team that represents the users at Zapier and the broader world population.

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

CLICK HERE TO APPLY

NOW HIRING: Expert Stationary Graphic Designer

Company: Hadley Designs
Website: http://www.hadleycustomdesigns.com/
Headquarters: Dallas, Texas USA
Salary: $50,000 - $80,000


Discover what you were born to do and become part of our joyful story!

Make a difference in the world. Help families create meaningful moments that will last a lifetime!

Hadley Designs is searching for an experienced stationery designer to lead our team in creating outstanding designs for products such as kids birthday party invitations, baby shower invitations, wedding invitations & home decor signs.

In todays world, people are becoming more and more busy and spend less time with family due to work, hobbies and other responsibilities. Our mission is to bring family and friends closer together, helping them identify ways to spend meaningful time creating memories and experiences that will last a lifetime.

Get in on the ground floor, work from home and JOIN THE MOVEMENT!

Visit our ETSY shop here: www.etsy.com/shop/ShopHadleyDesigns


Day to day responsibilities include:

• Create, deliver and have approved for use 7 new product designs each week that are 100% original, without the use of clip art or other purchased artwork, using clever design aspects that match our brand style that will help us stand out above the competition. Designs will need to be researched ahead of time and always be relevant to current trends.
• Design inspiration research: Be able to pick up on popular design trends before they are oversaturated. Be observant in your environment/social media to pick up on design trends and popular ideas.
• Create 10 illustrations weekly that can be used for current and future product designs.
• Create all matching items for new products such as thank you cards & party signage. Each design should be unique and clever. (For example, we do not want all thank you cards to have the same layout, wording or look.)
• Focus on the smallest details of each design to prevent errors. (Sizing, Spelling, Printing, etc)

REQUIREMENTS

• Proficient use of Adobe Illustrator & Photoshop
• Exceptional illustration abilities
• Hand Drawing and Sketching skills required. (Vector Illustration Skills)
• Strong layout and typography skills
• Time management to meet strict deadlines
• Great ability to focus
• Natural sense of color and creativity
• Concerned about doing things the right way
• Work from concept to finished rendering files ready for production
• Learning based
• Service-based attitude
• Proven ability to succeed
• Attentive to details
• Friendly and articulate
• Dress code: Yoga pants & your favorite tee
• Proven track record of graphic design skills for event invitations & related stationery
• Knowledge of printing process and how to design and create files for optimal print quality and efficiency
• Candidates must have a strong eye for typography, a love of color and pattern, a strong illustration portfolio, and a passion for stationery and paper. Only candidates with significant illustrative work will be considered
• High level of personal accountability
• History of over-achieving and never settling for the bare minimum
• History of “owning” the job and never ever giving the job back
• Proven track record of organizational skills
• Has managed other graphic designers or taught graphic design to others

BENEFITS

• Self-Managed Paid Time Off
• Work From Home
• Profit Sharing Potential
• Training & Development
• Become Part of our Family
• Flexible Schedule

CLICK HERE TO APPLY

NOW HIRING: Remote Copy Editor

Company: WebFX
Website: https://www.webfx.com/
Headquarters: Harrisburg, Pennsylvania USA
Salary: $31,000 - $37,000


Are you interested in working on the WebFX Internet marketing team? Then we’re interested in you! Check out this page to learn more about being a Full-Time Remote Copy Editor.

The position at a glance:

Location: Remote
Type: Full-Time Contract Position
Compensation: $31k to $37k annual equivalent (potentially higher based on work experience)


WHAT WE’RE LOOKING FOR

Desired skills

• Backgrounds spanning any and all industries
• Exceptional communication skills
• Flexible schedule (this position requires 40 hours of remote availability per week)
• Extreme care of content to capture the voice and style of our clients
• Requires a reliable laptop, office equipment, and Internet access

WHAT YOU’LL DO

Responsibilities

If you’re seeking a long-term freelance partnership, we’d love to hear from you.

• Write and edit an array of content types from blog posts to sales copy to longform content, spanning over 800+ industries.
• Work with over 1,000+ different publishers on the web/in the media, ranging from entertainment and lifestyle to industry-specific opportunities
• Find flexibility in a 40-hour/week, independent contractor position, as you tackle assignments from the location of your choosing.

LOCATION

This position is fully remote! Work from anywhere as long as you have a great Internet connection and a comfortable workspace.


TRAINING

Each writer and editor will gain access to our project management software where they will complete our Bootcamp training programs centered to specific areas of work. All projects and correspondence with our internal team will take place here.

Access to hundreds of online courses and training materials, as well as paid subscriptions to the most popular media sources out there!
On-site, state of the art training amenities to facilitate departmental trainings, trend watch reports, and quarterly Lunch-and-Learns


OPPORTUNITIES FOR GROWTH

WebFX grew 250%+ over the past 3 years, and merit-based promotional opportunities are abundant for new family members who meet or exceed position performance metrics.


WHAT YOU’LL GET

The Perks of Joining Our Mission

• Grow in Your Career: Each of our partners benefits from our world-class training program. As part of our mission, we commit to helping our team and partners stay on the leading edge of the industry. We achieve this through ongoing training programs, incentives for learning, and more.
• Longevity: Current team members in this position have been in the role for over 10 years. Hear from current remote contractors.
• Monthly Retainers: In addition to the compensation provided to the contractor, WebFX offers 6 paid holidays along with a $180 monthly retainer to utilize as the contractor sees fit in order to better perform the agreed upon services to WebFX.
• Flexible Schedule: As an independent contractor, you get to choose your optimal work schedule and have the convenience of working from home.
• Make a Difference: WebFX strives to not only improve the lives of our clients and everyone who works for them, but to make a tangible difference on a global level as well. Through #FXBuilds, our goal is to positively change the lives of 10,000 people by 2024. Your work will contribute to #FXBuilds by helping us reach client goals!
• Performance Bonuses: Contractors are eligible for performance bonuses totaling up to $1,000 per year.
• The ability and freedom to take on other clients and freelance projects in addition to their work at WebFX.

CLICK HERE TO APPLY

NOW HIRING: Customer Success Representative

Company: Chili Piper
Website: https://www.chilipiper.com/
Headquarters: New York, USA



Chili Piper helps businesses help their buyers.

People interested in your business typically have to wait hours or days after filling out a form. Not anymore. Our intelligent assistant offers them a simple way to book a meeting or start a phone call immediately upon form submission.

Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate opportunity distribution from their SDR’s to their AE’s, and book meetings from their marketing campaigns and live events.

Companies like Square, Twilio, DiscoverOrg, SalesLoft, and SiriusDecisions use Chili Piper to create an amazing experience for their leads, and in return experience higher conversions for their business.

Chili Piper is focused on helping Businesses help their Buyers - building a new category we call Buyer Enablement



Job Description

The Customer Success Representative will be joining our fast-growing Customer Success and Relationship management team responsible for delivering massive value to our customers. On a day to day basis, you will be working with customers to solve support related inquiries and works in tight partnership with the Relationship Management team to:

• 1st Level Support for the Chili Piper Customer Base
• Facilitate setting outcomes and measurable objectives with the Customer
• Hold Customer and Chili Piper accountable to delivering against success criteria
• Engage across the Customers organization and works cross-functionally within Chili Piper to identify opportunities and risks, and present recommendations & solution
• Ownership for outcomes including risk management and mitigation, customer's value realization, and Customer & Chili Piper's mutual success

What You'll Do 

• Customer Driven Problem Solving
• Work with new and existing Chili Piper customers to provide assistance with integration, education and documentation to drive long term customer success & value with Chili Piper
• Strategically Configure, Test, Document, and educate both Chili Piper and Customer resources on system design to ensure long term success
• Become a Product Expert
• Remain up to date on Chili Piper product features and developed use cases to drive customers to best practice standards
• Proactively escalate at-risk customers and ensure internal visibility by providing regular updates, status and next steps on a regular cadence through Chatter and Email, and via weekly 1:1s with your Manager
• Stay Process Oriented
• Produce internal best practices and customer user stories to strengthen the implementation process for our Customers
• Collaborate closely with Relationship Management Team
• Collaborate closely with cross-functional teams to support the success of your customers, including Sales, Customer Marketing, and other Post-Sales functions
• Maintain a highly organized and accurate task list, visible to project management and other project resources engaged

Qualifications

What We're Looking For

• BA/BS Degree
• Motivated, Driven, Scrappy, and enjoys a fast paced startup environment #startuplife
• Technical experience is required, e.g., implementing Salesforce or Marketing Automation systems, handling technical support cases 
• Strong proficiency and experience using Salesforce 1-2+ Years Minimum
• Strong proficiency and experience using Marketing Automation software 1-2+ Years Minimum (Marketo, Pardot, Hubspot, etc.....)
• SFDC implementation, data model (standard and custom objects), REST API, Administrator, Managed Package
• Experience working with cross functional teams within a customer organization to support a joint outcome
• Demonstrated ability to communicate effectively via oral & written formats
• Passion for customer success & excellence

Additional Skills 

• Passion for Chili Piper Values of Help, Innovate, Have Fun
• Thrive in a fast pace environment with ability to prioritize and multi-task on the fly
• Resourcefulness, creativity and strategic thinking for troubleshooting problems
• Self motivated and self-directed; Fast learner
• Strong English communication and documentation skills
• Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
• Strong attention to detail and documentation
• Comfortable in supporting and working with global customers across many time zones

Additional Information

How We Work

• Freedom and flexibility. We’re a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.
• Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.
• Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.
• Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.

The Perks

• Unlimited Vacation
• Generous Health, Dental, and Vision Insurance
• WeWork membership do you can work from anywhere
• Any equipment/software/tech that you need to do your job

CLICK HERE TO APPLY