Company: Mighty Networks Website: https://www.mightynetworks.com Headquarters: Palo Alto, California, United States Opportunity Mighty Networks is growing our Customer Success team to serve our Hosts (what we call our customers!) as they build their niche brands and businesses on our platform. Our ideal candidate focuses on exceeding customer expectations as a front-line representative, helping our Hosts and their members create something new together on their own Mighty Network. Responsibilities Be the first point of contact and advocate for all Hosts (and their members) on a Mighty Network. Quickly gain a comprehensive understanding of the Mighty platform, and leverage this knowledge to make our Mighty Hosts successful in achieving their desired results. Communicate quickly with product and engineering as the voice of our Hosts and what they need to be wildly successful on a Mighty Network. Handle high volume of Host support requests via email, phone, and video calls t...
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