NOW HIRING: Front-End Engineer

Company: Manual

Website: https://www.manual.co

Headquarters: London, England

We are building the go-to wellness brand for men. And we’re off to a flying start.

Built by executives from TransferWise and Deliveroo, and after a £5 million seed round from Europe’s top VC’s, we’re growing at an incredible pace and recruiting top talent.

We’re creating a safe, easily accessible, welcoming place, where men have easy access to all the information, tools and solutions they need to own their wellbeing. A place that didn’t exist until now.

If you want to be an early team member at one of the UK’s most promising startups and have a real impact on men’s wellbeing, check out our current openings.

Website:https://www.manual.co/
Twitter:https://twitter.com/MenofManual
Instagram:https://www.instagram.com/menofmanual/
Facebook:https://www.facebook.com/MenofManual

What you'll do

We are looking for an experienced Front-End Engineer to join our remote tech office in Athens, with a passion for creating beautiful and easy to use features and solving interesting problems. As a key member of our team you will have the chance to make a direct impact to the business by shaping the direction of our front-end technology stack and contributing to our back-end development processes

Our frontend is based on React v16. Our technology stack includes Redux, Server-side rendering, a Webpack dev server with hot reloading, Sass pre-processor, protractor testing framework, and we use CircleCI and Heroku for our CI.

Our backend is based on PHP with the Symfony 4 MVC framework & the Sylius e-commerce framework and we utilize a cloud-based infrastructure in Heroku and AWS. We love microservices, agile development and experimenting with new technologies.

Among others, your role would include:

• Building new product features for both our customers and our operations teams
• Work closely with product managers, designers and backend engineers in order to create innovative and usable solutions
• Helping shape the technical direction - we are still a young company, and your choices will become the building blocks of our infrastructure

Requirements:

• 3+ years experience with React, JavaScript, HTML, CSS as well as libraries and frameworks like LESS, SASS, Grunt, jQuery etc.
• Good working knowledge of at least one version control software (Git, SVN, Mercurial etc.)
• Strong focus on performance

Nice to haves:

• Creativity and a sense for good design and user experience
• Backend programming experience in PHP, Python, Ruby, or similar and at least one object-oriented web framework (preferably but not necessarily Symfony, Silex, or Laravel)

Benefits:

• Extremely competitive salary based on experience (+ equity)
• Ownership of goals and a direct impact on the business
• Being one of the first employees in one of the most promising startups in the consumer space
• A fun and friendly working environment with sharp and motivated co-workers

Note
This is a full-time freelance position.

APPLY

Source: We Work Remotely

NOW HIRING: Customer Support Specialist

Company: Heights Platform

Website: https://www.heightsplatform.com

Headquarters: Austin, Texas, United States

As a Customer Support Specialist at Heights Platform, you’ll help our customers build and grow successful online learning businesses. Our customers will look to you, not only as a master of our platform, but as someone who understands their specific business needs and goals. Providing above and beyond customer support and understanding our customer’s needs is so important to us, that everyone on our team including our founder helps with customer support in some way.

We’re known for providing the best support in the industry, and we’re looking for others that enjoy helping people as much as we do.

Your Responsibilities:

• Answering support questions via email.
• Helping to moderate and interact with our private Facebook community.
• Understanding pain points and common problems our customers have, to help our product team better solve them.
• Identifying potential customers that might need to be reached out to for additional help.
• Updating our knowledge base, and helping us understand where to improve our existing support content based on your conversations with customers.
• Documenting bugs and helping our product team reproduce them.
• Staying up-to-date with new feature releases to help our customers best benefit from them.
• Understanding where each customer is in their journey, whether they’ve just started building their online course, or are an experienced creator with tens of thousands of students.

We’re looking for someone who has:

• The desire to make impact, and improve our already outstanding support.
• Prior experience in a customer support role. Even better if that role was with another SaaS company.
• Great empathy and care for our customers, and is excited to help them succeed.
• Excellent written communication ability. You are able to understand and clearly explain solutions.
• The ability to constantly learn and improve. Customers with thousands of students will rely on you to help them make their courses the best they can be.
• Experience in the world of online courses and digital marketing.
• Experience in remote roles is a plus.
• Experience with Help Scout is a plus.
• Experience with configuring domains, and website building is a plus.

We Believe in Providing Outstanding Support

What some our our customers say about our support:

“The support team at Heights Platform is head and shoulders above any others I've used (and that is over 15+ years in the industry!)”

“The Heights team is SO responsive they make you want to cry or shake other companies and point them at what Heights is doing. Their responsiveness is amazing. Thrilled with their turn around times on questions and requests for support.”

“Not only have I been able to get my course launched, Heights Platform’s support is second to none! I am definitely challenged with some technical situations, however, the support has been right there making sure I got it done!”

“Love the amazing support, and the team’s willingness to entertain new ideas.”

About Heights Platform

We help entrepreneurs monetize their knowledge online. Heights Platform’s all-in-one course creation software provides entrepreneurs, online marketers, coaches, and consultants everything they need to build a business selling their knowledge.

Thousands of customers in 100+ countries around the world use Heights Platform to run their online course businesses.

Our goal is to help ensure our customer’s students can put their newly acquired knowledge to use. Providing tools to market an online course is one thing, but an online course can only truly be successful when learners can reach the outcome promised to them.

Why Work with Us?

• We believe work-life balance is essential. Enjoy Unlimited time off. We highly encourage at least 4 weeks off out of the year.
• Opportunities to grow and make an impact.
• Competitive pay.
• Flexible work hours.
• Work remotely where you feel most comfortable and productive.
• Confidently be yourself without fear of judgment.

Be part of a creative team that is constantly innovating and improving how creators can make a living from their skills, and how students can better learn online.

We’re excited to hear from you!

APPLY

Source: We Work Remotely, Heights Platform