NOW HIRING: Product Designer

Company: YNAB
Website: https://www.youneedabudget.com
Headquarters: Salt Lake City, Utah, United States


YNAB is growing, and so is our product design team. We’re a software ecosystem that includes personal finance apps for web, iPhone, iPad, Apple Watch, and Android phones. If you’re the one we’re looking for, you have experience in designing great interfaces and experiences for most of those platforms. More important, you’re a designer who views your job as that of problem solver. You come to the table not only with a knack for interaction design and love of logical UI patterns, but also with a deep empathy for people. We design our software to fit our users more than our fancy, and you love nothing more than digging through (or conducting!) research that leads the way in the design process. You’ve been around the block a few times and know what it means to design a mature, evolving product.


Requirements (these are real, actual requirements):

• You must have at least 3 years of experience working in product design at a software company. Complex or data-rich applications are a plus.
• Experience in designing applications for both web and mobile (in your cover letter, please include the platforms for which you have designed and your level of experience with them).
• We are looking for a designer who has a strong background in UX and usability but who also can design UI independently. This is a truly mixed position where you will be responsible for activities traditionally held in the “UX” and “UI” wheelhouses. And a user-testing/research wheelhouse, too. (Can you have three wheelhouses? Are they still wheelhouses? Yes, sometimes we do philosophical tangents, too.)

That’s a super-brief intro of what you’ll be working on. But first, you need to know if you’ll even like working with us. We think you will.


A Bit About Us

We build YNAB (or “You Need a Budget” if you have a lot of extra time on your hands), the best budgeting software around. For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. (Google us, or read some of our reviews on the app store, and you’ll see what we mean.) We love building something that has a huge positive impact on people’s lives.
We’re profitable, bootstrapped, and growing. YNAB started in 2004 and we haven’t taken any outside funding—we’re in it for the long haul.

We have one overarching requirement when it comes to joining our team: our Cultural Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in, in which case, we can’t wait to hear from you!

First, let’s talk about life at YNAB and then we’ll go into detail about what we’re looking for.


How You’ll Work at YNAB

We work really hard to make working at YNAB an amazing experience. In fact, we were recently recognized as Fortune's #2 best small company to work for in the United States! We have a team full of truly exceptional people—the kind you’ll be excited to work with. Here’s how we operate:


Live Where You Want

We’re a distributed team, so you can live and work wherever you want. Proximity doesn’t influence productivity. Taylor, our CTO, was traveling who-knows-where for a couple of years before he bought a farm. Up and move to France for a year? Sure, Todd did that. Don’t like France? How about London, where Janelle trotted off to. Tulsa Remote? Can do. Or if you just love LA or Baltimore or Buenos Aires, we’ve got people there, too. Not all of us move around, but the fact that these folks have is totally okay because we’re all adults. Just make sure you have a reliable internet connection.


No Crazy Hours

We rarely work more than 40 hours per week. There have been a few occasions where things got a little crazy and people had to log some extra hours. But then they took some extra time off, so it all balances out. We work hard and smart but we’re in this for the long haul, no need to go crazy on the hours.


Take Vacation (Seriously)

We want you to take vacation. In fact, we have a minimum vacation policy of three weeks per year. Five weeks feels about right (plus two extra weeks for Christmas break). It’s important to get out and do something. We’ll look forward to seeing pictures of your vacation in our Slack channel, creatively named #office_wall.


The YNAB Meetup

We get the teams together once a year to catch up on spreadsheets and powerpoints in a Best Western conference room. Just kidding. So far, we’ve done Costa Rica, a gigantic cabin in the mountains, a beach house in the Outer Banks, a ranch in Montana, and we most recently took over an entire hotel in Laguna Beach. We do really fun things, but the highlight always seems to be just hanging out together and having a blast.


Up Your Game

We’re serious about helping you improve your craft. We budget for it (hey-o!). Think conferences, Lynda subscriptions, dedicated time away from work to learn something new… it’s really up to you and your manager. But we love to see our people growing.


International is Absolutely Okay

If you are Stateside, we’ll set you up as a W2 employee. If you’re international, you’ll be set up as a contractor. Employee or contractor, it’s all the same to us. You’re part of the team. (We are spread all over the world: Switzerland, Scotland, Mexico, Brazil, Argentina, Germany, Canada, and all over the United States.)


If You’re Stateside…

YNAB offers fantastic health, dental, and vision insurance, where we cover 100% of the premium for you and your family. (No need to check your vision, you read that right, 100%. Although if you did need to check your vision, NBD, we’ve got you covered!)
We also have a Traditional and Roth 401k option. YNAB contributes three percent whether you choose to throw any money in there or not. It vests immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome.)


Other Tidbits

• Once you start, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your “Bucket List” spreadsheet with 50 items. (That’s harder than it sounds!)
• The bucket list really helps in deciding what we should give you for your birthday and Christmas.
• We have a bonus plan based on profitability. You’ll be in on that from day one. YNAB wins, you win. That kind of thing.
• We’re all adults. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor (health insurance premium 100% covered!). We look at what you accomplish, not how long you sit (have you tried standing?) in front of a computer.
• We want you firing on all cylinders so we’ll set you up with a shiny new computer and replace it every three years.
• Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!
• If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big, big part in helping YNAB customers achieve success. You will change lives. I’ll only say that six more times.

Now, back to you, our new Product Designer…


What Success Looks Like:

At YNAB, our goal is for our users to achieve life changing financial control. No small thing, right? You’ll join our six product designers, working on both our web and mobile platforms. Throughout 2020, we’ll focus intensely on making YNAB effortless and helping new budgeters get started effectively, from their very first experience. You will also help us develop systems and processes to more efficiently deliver top-notch, dare we say life-changing, experiences to our users.


You’ll need to:

• Understand the journey our users take, not just as they use our apps, but in the real world as they seek to take control of their financial lives.
• Learn the design system, UI patterns, and financial logic of our apps like the back of your hand. You have no problem designing a cross-platform feature for the web and mobile apps. You can clearly discern and navigate the relationship between the UI and the available data behind the scenes.
• Solve design problems in a user-centric feedback loop. Research plays a big part in our design process so you’ll need to break down analytics and user feedback to make informed design decisions. You’ll also follow up on the data gathered after the feature is released and continue to iterate and improve your designs until the data confirms success.
• Shepherd your work from ideation to release. You will document your work for review with fellow designers, developers, and stakeholders, make agreed-upon refinements, and will work with the developers on the upcoming feature. Design reviews during the development process examine form and function and you will see the feature through to the end.
• Be comfortable iterating with low-fidelity designs and prototypes while working in cross-functional teams made up of developers, marketers, and customer-facing team members (waterfalls are for rivers!), while continuing to pursue a meticulous and thorough design.
• Communicate and document the styling, user flows, and the impact of your designs on other parts of the system. You’ll update this documentation as feedback comes in and the apps evolve. On the flip side, you’ll provide feedback in design reviews that is clear and helpful in moving our products forward.
• Communicate, explain, persuade, explore and otherwise get all the things done in writing. Yes, we like talking to each other, but as a remote team, much of our collaboration is asynchronous and written.
• Be comfortable writing a first pass at UI copy which is then refined with the help of your team in design reviews. There’s no lorem ipsum here.
• You are comfortable speaking the language of software development. If you’re also comfortable diving into HTML and CSS (or even one of the programming languages in our development stack!) to help implement your design work, that’s a plus, but it’s not a requirement.
• We use Figma for the vast majority of design work and maintaining our design system. You will aid in the expansion and maintenance of the design system and feel comfortable contributing new UI for our applications and website. If you have experience developing and maintaining design systems and can help us strike a balance between fighting for consistency and pushing the design system forward, that’s another plus.
• Be comfortable talking to customers in user interviews and usability testing. You have a knack for summarizing research in a concise way to share with teammates.
• Finally, the success of a designer at YNAB hinges upon the ability to approach design as holistic problem solving for both user and business goals. We work collaboratively here and you’ll listen to ideas, questions, and critiques from teammates with grace and patience. That said, you know your stuff and can eloquently and logically explain design decisions. You see this type of exchange as critical to the success of yourself and our product: it is through sharing ideas and being open to the brilliance of others that we arrive at the best solutions.

And, since our job descriptions are already so long, what’s another sentence or two…


YNAB is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matters.


How to Apply

• Apply below by 11:59PM on Oct 3rd, 2019. Firm. It’s a real deadline. Like, after it is too late.
• Attach a pdf of your cover letter. In your cover letter:
• Introduce yourself and explain why this position is of interest to you, and why you would be a great fit.
• We love a designer with a perspective. What’s yours? Feel free to touch on your beliefs on how design should be done, what it’s used for, or why it’s important.
• Please include a portfolio that contains the following:
• Design work across web and mobile
• Your design process (wireframes, interviews, architecture documentation)
• Links to any live work.
• Please state the role you played on each project.
• If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history are all we’re looking for.

P.S. If you’re not interested in or available for this position, but know someone who might be, we would really appreciate it if you passed this along!

CLICK HERE TO APPLY


Source: Remotely Awesome Jobs, YNAB

NOW HIRING: Senior Devops

Company: MageMojo
Website: https://magemojo.com
Headquarters: Pittsburgh, Pennsylvania, United States


MageMojo Magento hosting, a group of 40+ talented DevOps peeps who all work remotely. We believe passionate, talented people all working together smoothly yields awesome work that lets us build a solid infra and processes to prevent fires instead of spending time always putting out fires.

We get along and we constantly improve only because we don't bullsh!t each other or our clients, we don't hide or say what we think others want to hear. We do this with respect and we value truth, transparency, and honesty above all else. Of course, there are times when we are in headphones-on, hyper-concentration mode. But we also draw a lot of support from each other and try to focus on the "human side" of support. We are curious students of the internet age who are interested in continuing to enhance our own work, sharing what we've learned, and learning from those around us.


You Are:

• A solid human being with a good sense of humor in search of a job with a crew that is big enough to host important, meaningful sites and small enough to have fun doing it.
• Attention to detail and seamless customer experience are important to you.
• You feel at home in the shell and have some scripting knowledge.
• You know there's nothing you can't do and no problem you can't solve with the help of the Interwebz, and Google of course.
• You have strong opinions about the way things should be done but aren't necessarily a zealot for any one process, technology, or denomination.
• You're inclined to express yourself through animated gifs and obscure movie quotes from the youtube.
• You work well at the 11th hour, but even better at the first and second so we can be out at end of shift.
• You have an ear to the ground for new tech, whether it comes from hacker news or a programming subreddit, and a desire to dive in and try things out.

How To Apply:

Submit your resume and a few words about yourself, your achievements, what you love most in life, and what you want out of your career. We're not interested in standard issue cover letter babble and HR bubble wrap.

Talk to us like a human being who values directness and using your own words. If you need to use a four-letter word to effectively express a previous engagement or an appropriately inappropriate metaphor to describe your ideal work environment, we'll take that over what you would think we typically "need to hear" in a job application. This is a full-time position with benefits and we're open to starting you with a freelance gig if wading into the water is preferred on both sides. Compensation is competitive and commensurate with experience.

Send your email to hiring+oursite@magemojo.com with your best geek pickup line in the subject.


Source: Remote OK

NOW HIRING: Customer Success Manager

Company: Form Assembly
Website: https://www.formassembly.com
Headquarters: Bloomington, Indiana, United States


Hello! Interested in a unique opportunity to lead a team in a 100% remote company, and help build the next generation of an Enterprise Data Collection platform used by some of the largest and most well known organizations in the world?

We are a team of collaborators that are passionate about providing the very best support to our customers. We are travelers, artists, athletes, animal lovers, optimists and adventurers creating an incredibly strong, fully remote team and providing amazing service, no matter where we are. We’re problem solvers, and continuous learners never afraid of a challenge, and we’re looking to add another amazing member to our Customer Success team.


As a Customer Success Manager you will coordinate across Sales, Marketing, Services, Support, Product and other teams to lead customer success strategies for FormAssembly. A CSM acts as a customer advocate, develops and maintains strategic relationships with key contacts of existing accounts and shares pertinent information gathered from clients with all departments to help grow the business.


What you’ll do:

• Make sure every customer is happy with our product. You’ll be their primary contact at FormAssembly & will troubleshoot, problem solve and strategize so they get the very best out of their investment.
• Partner across all teams in the organization. Some examples are:
• Work with the Sales team to conduct Welcome Calls with each new customer.
• Provide customer feedback to the Product team for enhancements.
• Take over a tricky customer issue from the Support team.
• Proactively reach out to customers to curate positive relationships, survey satisfaction and support continued renewal.
• Take initiative on creating procedures & processes that may not currently exist.

What you need to be successful:

• Customer facing experience, either in a Sales, Client Success, Account Management or similar role
• Experience working remotely in some capacity
• Strong initiative and ability to lead with little direction
• Flexibility in a fast changing environment
• Excellent communication skills, both with customers and team members

Bonus points:

• You’ve worked with Salesforce and/or FormAssembly
• You have a strong technical background

About Us:

FormAssembly is a leading Enterprise Data Collection platform, thanks to our impressive roster of customers. We have been recognized in the 2018 Inc. 5000 list of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader. Our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

Here are some links to give you a peek into what it's like to work at FormAssembly:

• Meet our awesome team.
• Learn how and why we work remotely.
• If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position.

FormAssembly is an equal opportunity employer. If you belong to an under-represented group in Tech, you’ll find a welcoming culture that thrives on diversity.

This is a full-time position, open to all locations (working remotely, from home).


REQUIREMENTS

You’re the right fit if you:

• Have experience in customer facing role within a SaaS organization.
• Have excellent communication skills and technical aptitude.
• Are a self-motivated team player who has fresh ideas when it comes to user adoption and churn reduction.
• Genuinely enjoy working closely with customers to ensure complete satisfaction and adoption.

BENEFITS

FormAssembly is a completely distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is unique, read more about it here. Some of our benefits include:

• Health benefits (health, dental, vision) for Team Members based in the United States
• 401(k) with 4% company match
• 4 weeks paid vacation and 9 company holidays
• Flexible work schedule
• Paid parental leave
• Charitable contribution match
• Budget for professional development
• Company provided Mac laptop
• You'll be joining a talented and fun team, working together to build something great!

CLICK HERE TO APPLY


Source: Remote Global, Form Assembly

NOW HIRING: People Development Manager

Company: Giant Swarm
Website: https://giantswarm.io
Headquarters: Cologne, Germany


Your Job

• You are part of our People Ops Team, (currently 3 people) working on enabling our growth through feedback processes, onboarding, our transparent salaries, team structures, and other tasks beyond hiring new colleagues.
• You will be our direct contact person for all employees regarding their individual development. As we believe that no two people are the same and that there is no “one fits all” solution, “individual” is the keyword here.
• You’ll work closely with the MoCs (Master of Ceremonies) of our teams and help them on their road to continuous improvement. You are the people person for those teams when it comes to moderation of retros as well as a sparring partner for people issues. We encourage self-organization a lot, but if there is a need for your support, you are there.
• You foster our self-organization throughout the company, enabling individuals and teams to make their own decisions with confidence, allowing the company to remain a group of individuals walking in the same direction. Nobody is left behind. You ensure this structure is under constant review and communicated in a way that makes it understandable for all involved.
• You will work with diverse parties of the organization on topics such as team development, self-organisation, individual growth, responsibilities and accountability. We strongly believe in agility and want to continue being at the forefront of the new work era. All your initiatives need to fit in our remote and agile context.

To learn more about how we work, you can check out the Inside Giant Swarm Blog Posts: https://blog.giantswarm.io/inside/


Requirements

• You have at least 5+ years experience in working in People Operations (or in an agile consulting company) and you’ll survive the fact that we really like iterating. We will never have a final plan, knowing that things that work today won't work tomorrow. Uncertainty is your motivator.
• You can give proposals, and defend them when challenged, in a very self-organized environment where obviously everyone has an opinion about people topics as it affects us all.
• You have been working in a startup environment and having worked remotely already is a plus as this will help you understand the challenges that come with working in this way, as few companies are currently organised this way
• You’re happy to hop between individual (people) and organisation levels. In the beginning, it will be more organizational work.
• You have a strong interest and at best you already have experience in agile methodologies. It would be great if you have already worked with software teams. Our purpose is to create similar structures in the entire company, so if you have experience there - great!
• Being a certified coach and or scrum master is a big plus
• You are happy with English as our company language
• Why we think this job is worth applying (challenge us!)
• Impact, Impact, Impact! We are a remote-first organization with a growing team (from 15+ European countries) Every new team member changes the team. This is great! People who know things we don’t are highly welcome.
• “It's better to ask forgiveness than permission” (Paolini) - sure, it’s not 100% like this, but we have a strong culture of failure which, is part of our agile mindset. We don’t do things by the guidebook. You can try things out! Our default to 100% transparency will help you here.
• Appreciation and trust are the columns for our People Operations work. We try not to use “new work” as a buzzword, we try to live it. Larissa, Mirco and Anna (your future colleagues can talk for hours about that ;))

WHY Giant Swarm?

We can give you a glimpse on how working with us will be like:


Self-organization
Creative work needs freedom and openness. We encourage you to do your work wherever and whenever you want. We expect passion and encourage sustainability. If you need rest, take it. We don't count holidays - we count outcome.

Teamwork
We are a growing company with 50+ team members distributed all over Europe and plans on expanding to the US. Our ambitious goals are only achievable as a team. Everybody’s input is highly welcome and appreciated. Although sometimes rules and processes are necessary, we try to keep them as lean as possible. Always question the status quo and find new ways of collaboration and team-work.

Learning
Learning is mandatory and fun at the same time. If you realize you want to expand your knowledge in a specific area, we support you with conferences, books etc.

Basics
We offer fair (transparent and open) salaries with benefits like choosing your own laptop, additional perks (for example, a location-aware, fixed amount paid each month to cover costs like co-working, phone contracts or gym memberships), paid parental leave and healthcare compensation are compulsory. And you will participate in our stock options program. Currently, our team members have more children than we are employees. So family-friendliness is a must.We are not hiring job descriptions. We hire humans. :)
We welcome applications from everybody, regardless of ethnic or national origin, religion, gender identity, sexual orientation or age.

CLICK HERE TO APPLY


Source: Remotey, Giant Swarm

NOW HIRING: Business Development Representative

Company: FurstPerson
Website: https://www.furstperson.com
Headquarters: Chicago, Illinois, United States


FurstPerson helps customers achieve better performance and profitability by partnering to create tailored solutions that dramatically improve the quality of hire. The unique blend of high-touch consultation, advanced technology, measurement accuracy, and employment lifecycle analytics enables FurstPerson to build innovative, award-winning solutions that deliver an average $32:1 return on investment.


About this role:

We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. The Business Development Representative will seek new business opportunities by contacting potential customers through a variety of sources (e.g., LinkedIn, cold calls, event lists, content downloads).
A successful Business Development Representative should have previous experience in lead generation and entry-level sales. This role requires strong communication skills and a “hunter” mentality. If you are motivated and results-driven, we’d like to meet you.


As Business Development Representative, you will be responsible for the following activities:

• Act as a “hunter” to prospect for potential customers,
• Present FurstPerson to potential customers, positioning FurstPerson’s value proposition persuasively, both verbally and in writing,
• Qualify leads as sales opportunities,
• Set up meetings between prospect and Enterprise Sales team,
• Proactively seek new business opportunities in the market,
• Report to VP of Sales on weekly results.

As a Business Development Representative, you will:

• serve as a brand enthusiast for FurstPerson’s suite of products and solutions,
• develop Enterprise-level sales skills through ongoing training,
• develop knowledge and expertise in pre-hire assessment and talent identification,
• learn how to manage complex sales cycles, and
• contribute to FurstPerson’s advancement through ideas, collaboration, and results.

This role also has the opportunity to grow into an Enterprise Sales position.


Successful Candidate(s) will Possess:

• background in entry-level sales, account management, business development or a similar role
• demonstrable history of achieving quota-based milestones,
• hands-on experience with sales techniques (including cold calling or prospecting)
• exceptional verbal and written communication skills,
• excellent professional networking skills,
• ability to transfer prospects to sales team seamlessly,
• proficiency with Microsoft® Word®, and Outlook®,
• willingness to travel to support sales opportunities and events,
• Hubspot CRM experience preferred, but not required,
• BS or BA Degree, or relevant work history.

Successful candidates have the option of working from a home office or in FurstPerson’s Rockford, IL headquarters.


FurstPerson is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: FurstPerson is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at FurstPerson are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. FurstPerson will not tolerate discrimination or harassment based on any of these characteristics. FurstPerson encourages applicants of all ages.


CLICK HERE TO APPLY



Source: We Work Remotely, FurstPerson