NOW HIRING: Java and Data Engineer

Company: Help Scout
Website: https://www.helpscout.com
Headquarters: Boston, Massachusetts, United States


We are looking to hire someone who relishes designing and building systems and services that can manage large data sets (billions and beyond) with a high transaction volume that are scaling constantly to meet customer demand. The ideal person takes pride in building coherent and usable interfaces making it easy to use and operate on data.

This role would allow you to take on on challenging problems, choose the right tools for the job and build elegant, scalable solutions. Your work as an experienced Java engineer will empower over 9,000 businesses around the world to provide great customer service, and will support the other senior engineers on your team.

We leverage Solr for several tools at Help Scout. Knowledge or even expertise in Solr is desired. However, as our data needs grow we look beyond search and towards Big Data solutions. We are seeking someone who can join the team and help us solve all kinds of data processing and analysis problems.


Currently at Help Scout

• We develop in Java, Kotlin, JavaScript and PHP
• We leverage AWS, RabbitMQ, Aurora MySQL, PostgreSQL, MongoDB, Apache Solr
• We also use Slack, Jira, Trello, Github, Jenkins

About the role

You will be the fourth member of our search and data services team, collaborating on the next generation of our large-scale search and reporting service and associated infrastructure. On a daily basis, you'll work on adding new functionality, improving existing code, and API endpoints while maintaining focus on testing and documentation.

We currently index millions of search and report events every day and at peak hours our API handles tens of thousands of transactions a minute. You will play a key role in evolving our services to handle 10X that.
You will own some of our large, upcoming challenges and collaborate with your team on all of these: building a streaming data reports pipeline, reworking how we index data and retrieve data to scale while controlling infrastructure costs, and significantly improving our search relevancy and customer-facing reporting capabilities.

Our engineering team is over 40 people, more than half the company. As part of the search and data team you will be involved in the decisions made regarding implementation, testing, and backlog prioritization. You will collaborate with the rest of the engineering team through code, reviews. You will participate in making architectural discussion.

We work in using iterative software approach, communicate mostly via Slack and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with tests and tag your team for review - using video and screen-sharing as needed. Your development builds can be easily tested on environments that closely match production. You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.

Your team performs engineering support when a question can’t be answered by our in-house support team and passes triage. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.

Everything is secondary to the customer experience. We expect you to have a keen sense of how your code will impact the experience in terms of performance, security and usability.

You'll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You'll deploy work that moves the needle for businesses around the world.

To ensure sufficient overlap with your teammates, we're looking for candidates that live in UTC+2 (Central Europe) and UTC-7 (as far as San Francisco) time zones.


About you

• You became an engineer because you like writing software that helps people.
• You bring a level of Java-specific expertise that will help us craft an outstanding experience for customers and fellow developers.
• You have experience building information systems and data processing platforms.
• You are skilled in the modern tooling that is used in data processing and retrieval domain. Big Data, Streaming Pipelines, Data Grids and Data Lakes are not just buzzwords to you.
• You are excited about JVM ecosystem. We also like Kotlin here.
• You are a skilled and passionate engineer who is friendly, collaborative, and supportive.
• You value personal growth and constructive feedback.
• You demonstrate an empathetic, organized and collaborative communication style with fellow engineers and non-engineering stakeholders.
• You will consider how your work impacts others, and demonstrate thoughtful, flexible approaches to mentoring and guiding technical decisions.
• Your code is not only a pleasure for customers to use, but for other engineers to read and understand easily.

Benefits

• Competitive Salary - We pay at or above market salary in most cases and evaluate a lot of research to make sure everyone is paid well. The formula we use to calculate all salaries is public to employees and is improved upon regularly.
• Health and dental insurance - We cover you and your family's health/dental insurance 100%. If you are based in the US, we'll cover you on our Aetna policy. If you're based outside the US, we'll reimburse your out-of-pocket health and dental insurance costs.
• Long-term/Short-term Disability Insurance & Life Insurance - we cover 100% of the premiums for LT/ST Disability insurance and base Life Insurance. You also have the option to purchase supplementary life insurance through our provider (currently US only).
• Flexible vacation - Take time off when you need it, we trust you.
• Sabbatical - After you've been at Help Scout for 4 years, you get a month of paid vacation plus $2500 to spend towards travel, learning, projects or however you'd like to spend that time.
• Paid parental leave, including adoption - 12 weeks of paid leave for all new parents.
• 401k with 1% match- via Betterment for Business (currently US only)
• Personal Development stipend - Up to $1,800 per year to improve your craft
• Great tools - Each employee will be provided with a Mac laptop and 27'' display (or equivalent equipment of choice). We’ll also purchase any additional software or hardware you need.
• Home office stipend - Every new hire gets $1000 USD to furnish their home office, and up to $350 USD per month if you'd like to rent a co-working desk somewhere.
• Complete transparency - Everyone has full access to business metrics and financial information about the company.

About Us

Help Scout is made by roughly 90 people in 40+ cities around the world, all with a passion for excellence in their craft. We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences.

Since launching in April of 2011, Help Scout now powers 9,000+ support teams in over 140 countries. Our software is used and trusted by businesses of every shape and size.


Designed to go the distance

Our mission is to foster the world’s customer-centric businesses by providing tools that serve customers in the most human, helpful way. While growth is important, team and values are paramount. We’re always striving to do impactful work we’re proud of in lieu of chasing overnight success.


We’re builders without borders

Our entire team is free to work remotely from wherever they choose. We overcome remote challenges through transparency, trust, and video conferencing. The reward is worth the effort—we’ll take talent, skill, and diverse perspectives over local geography any day.

Above all, we want Help Scout to be a place where passionate people can do their very best work. You won’t find any ping-pong tables or kegerators here. Instead, you’ll be surrounded by driven, supportive teammates who will push you to be better. We take work/life harmony seriously, too, as we want every career at Help Scout to be a long and satisfying one.


Diversity & Inclusion

We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.

CLICK HERE TO APPLY


Source: Remotey, Help Scout

NOW HIRING: Data Engineer (Scala/Spark)

Company: SemanticBits
Website: https://semanticbits.com
Headquarters: Herndon, Virginia, United States


SemanticBits is looking for a talented Data Engineer who is eager to apply computer science, software engineering, databases, and distributed/parallel processing frameworks to prepare big data for the use of data analysts and data scientists. You will deliver data acquisition, transformations, cleansing, conversion, compression, and loading of data into data and analytics models.

You will work in partnership with data scientists and analysts to understand use cases, data needs, and outcome objectives. You are a practitioner of advanced data modeling and optimization of data and analytics solutions at scale. Expert in data management, data access (big data, data marts, etc.), programming, and data modeling; and familiar with analytic algorithms and applications (like machine learning).

SemanticBits is a leading company specializing in the design and development of digital health services, and the work we do is just as unique as the culture we’ve created. We develop cutting-edge solutions to complex problems for commercial, academic, and government organizations. The systems we develop are used in finding cures for deadly diseases, improving the quality of healthcare delivered to millions of people, and revolutionizing the healthcare industry on a nationwide scale.


There is a meaningful connection between our work and the real people who benefit from it; and, as such, we create an environment in which new ideas and innovative strategies are encouraged. We are an established company with the mindset of a startup and we feel confident that we offer an employment experience unlike any other and that we set our employees up for professional success every day.


Requirements

• Bachelor’s degree in Computer Science (or a related field)
• Three or more years in data engineering
• At least two years working with Scala and Spark
• Strong knowledge of computer science fundamentals: object-oriented design and programming, data structures, algorithms, databases (SQL and relational design), networking
• Demonstrable experience engineering scalable data processing pipelines.
• Demonstrable expertise with Scala, Spark, and wrangling of various data formats – Parquet, CSV, XML, JSON.
• Experience with the following technologies is highly desirable: Teradata, AWS EMR, AWS EC2, AWS S3, Airflow, SAS, Hadoop, Java, Spring Boot, Angular
• Experience with Agile methodology, using test-driven development.
• Excellent command of written and spoken English
• Self-driven problem solver

Benefits

• Generous base salary
• Three weeks of PTO
• Excellent health benefits program (Medical, dental and vision)
• Education and conference reimbursement
• 401k retirement plan. We contribute 3% of base salary irrespective of employee’s contribution
• 100% paid short-term and long-term disability
• 100% paid life insurance
• Flexible Spending Account (FSA)
• Casual working environment
• Flexible working hours

SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer.

CLICK HERE TO APPLY


Source: Remotey, SemanticBits

NOW HIRING: Contractor - Drupal Frontend Developer

Company: PRI
Website: https://pridigital.com/
Headquarters: Manalapan, New Jersey, United States


We are looking for a full-time Drupal Frontend Developer contractor to work alongside our team of talented developers, designers, and strategists. You’ll be tasked with theming large scale Drupal websites, working closely with our designers and backend developers, and implementing new features from established style guides and wireframes.

This is a contract position. Starting ASAP and working on a project until the end of November or possibly later.


Responsibilities

• Work within the Drupal theming system to create templates and preprocess functions to implement features using industry best practices.
• Use HTML, CSS, and JavaScript to implement the visual design and user interactions for websites and web apps.
• Implement designs using a mobile-first approach to creating pleasant, performant experiences on all devices, e.g. smartphones, tablets, and desktops.
• Leverage frontend style guides and pattern libraries.
• Engineer first-class user interactions using modern JavaScript best practices and frameworks.
• Ensure good user experience design in all the work you produce.

Benefits

• Flexible scheduling and working remotely.
• An excellent work environment filled with smart, funny people who love what they do.

Qualifications

Required

• Experience working with the Drupal theme system, or a demonstrated ability to have quickly gone from novice to expert themer in a different CMS.
• Passion for writing fast and maintainable custom HTML, CSS and javascript while ensuring frontend performance best practices.
• Experience implementing web designs within branded style guidelines.
• Experience implementing rich Javascript interactions in collaboration with designers and backend developers.
• Professional, yet personable demeanor. You must be able to represent yourself and PRI to our clients, other members of your team, and to open-source communities at large.
• Enthusiasm for open-source philosophy and community involvement.
• Intellectual curiosity and passion for making cool stuff for the web.

Preferred

• Working with and producing interactive prototypes.
• Experience auditing frontend performance issues and implementing improvements.
• You’ve used or are familiar with frontend development tools, such as Sass, Bower, Grunt, and Gulp.
• You’ve built sites using a “mobile-first” approach to frontend development.
• Experience working with large website projects.
• You’ve worked on open-source projects and have experience with adhering to coding standards.

About PRI

"Motivated developers, ready to join your team."

PRI is a close-knit team of smart, creative professionals. We love what we do, and we love to write about it. We're looking for candidates who understand that development is about more than strong PHP and WordPress skills, but creativity and attention to detail. We involve our developers in all aspects of our projects – therefore we’re looking for self-starters and passionate thinkers who can provide valuable ideas upfront and ensure that design concepts can be implemented effectively.


Who are we?

We're a well-respected digital agency based out of New Jersey. Known for our deep strategic thinking, we create comprehensive web experiences that span across channels (web, mobile and social). Innovation is at the core of our colleague relationships and client work – not just for the sake of innovation, but to elevate the end users’ experiences and exceed our clients’ unique goals.

CLICK HERE TO APPLY


Source: We Work Remotely

NOW HIRING: Customer Success

Company: Solar Lead Factory
Website: https://solarleadfactory.com/
Headquarters: Oakland, California, United States


SolarLeadFactory has helped over 511,000 homeowners looking to buy solar. We have helped hundreds of solar installers grow their businesses - and aim to help thousands more.

Our business is built on a proprietary software platform allowing us to deliver a best in class product and innovate constantly. We have in-house developers, digital marketing experts & scientists relentlessly driving the product forward.

Our mission: to unlock consumer demand for solar power.


About You:

You’re looking for a way to make a huge positive difference in the world & help the companies on the front lines of the solar revolution!

You want to be part of a small but driven team making a big impact on one of the most pressing issues of our time. You share some of our core values including “Making Learning the Key Metric”, “Holding Yourself Accountable”, “Always be Testing Something,” and “Master your Craft”.

Customer success is critical to our internal mission & goals and to the industry as a whole. A data-driven & customer-centric mindset will help to ensure that our customers (solar installers) are best able to help transition interested homeowners to solar customers. - and ultimately about delivering solutions to one of the most important problems in the solar industry - finding & acquiring new customers. Do you want to learn? To grow? To make a difference?


Critical Skills:

• Solar experience is not required, but an interest in solar is
• Ambition to truly help
• Problem solving & ability to find solutions
• Excellent verbal & written skills
• Comfort and enjoyment with numbers and data-based solutions
• Be detail oriented and comfortable with modern software solutions & platforms
• Ability to maintain equanimity in trying situations
• Experience in software / technical customer service a plus
• Massive amount of (renewable) Energy, Initiative, Commitment & Perseverance
• Ability to work with a team to find great solutions

Your Mission:

• Your job will be to ensure the success of our customers: solar installers. You will be at the critical nexus of product and customer! This is where the rubber meets the road.
• 
  
• You will have a passion for understanding the product capabilities and the customer needs. Part of this role will be to refine current systems, maintain customer relationships and manage the communication between the customer and the company.
• 
  
• You will be the customer’s biggest hero. You should be confident & determined, but always driven to find the solutions that work well for the customer and the company.
• 
  
• You will interface with some of the most important companies in solar & help them achieve their goals. You will work cross-functionally within our team to help product, marketing & sales.

What you get out of this:

• Competitive salary & success bonuses
• Results driven workplace
• Remote location - work from anywhere in a North American time zone
• Your input matters! We look for the BEST. Period.
• Work in an amazing industry. Your friends & family will say “woah, that’s cool!”
• Fast-growing, fun-loving company. Get on the rocketship now!

We are shaking up our industry and working day in and day out to get solar on everyone’s roof. Come shape your future & the future of the world.

If you’re game to make a big difference and reap the rewards, come join us!

CLICK HERE TO APPLY


Source: We Work Remotely

NOW HIRING: Account Manager

Company: I-COM
Website: https://www.i-com.org/
Headquarters: Geneva, Switzerland


As part of I-COM’s strategic development plan, we are seeking an Account Manager to join our team and take on the responsibility for the day-to-day management of our member accounts.

I-COM is a Global sector association helping its members to achieve competitive advantage in Smart Data Marketing, the art of creatively leveraging value from Data to create competitive advantage in products, user experience and promotion. We organise forums & competitions that showcase meaningful innovation, work toward consensus on best practices and support overall Business Transformation. I-COM was founded in 2004, a spin-off of a P&G led industry initiative.


Job Summary

The Account Manager’s role will be to manage existing membership accounts as well as to support the Vice Chairs in their efforts to sign new member accounts.

The role will be the main point of contact for day-to-day inquiries and you will be responsible for ensuring that our members extract the maximum value from their membership benefits. In addition to membership manager responsibilities, the account manager will also support the Vice Chair in their efforts to attract, engage and sell to new potential clients.

The role will include researching potential members, writing proposals and writing follow-up emails on behalf of the Vice-Chair. You will work closely with a number of key stakeholders including the sales leadership team, marketing team, and project managers.

The successful candidate should have a detail orientated mindset to be able to follow our plan and ensure that every client has the right communications, at the right time, for the right product or service.
You will also be key in ensuring we manage the volume and frequency of communications to each of our contacts from sales and marketing.


DURATION AND WORKLOAD

20 hours per week, long term, remote working. (possibility to extend to 30 hours per week)


WHEN TO START

ASAP


TO WHOM SHE/HE REPORTS

The person will be reporting to The Director of Sales


MAIN RESPONSIBILITY

• Ensure our existing members extract the maximum value from their current membership privileges while communicating additional offerings that may benefit them from time to time.
• Manage the membership renewal process with the wider teams.
• Research prospective member companies.
• Compile pre-call preparation on potential member accounts for Vice Chair’s working in the field.
• Manage CRM input and output.
• Write proposals and emails for Vice Chairs.
• Liaise across departments, in particular marketing and project management.
• Manage communication flow to clients and prospects.

PROFILE OF THE CANDIDATE

• Impeccable written and spoken English skills.
• Experience and understanding of Advertising Industry / Data & Measurement space
• High energy ‘can do’ attitude.
• Attention to detail.
• Process oriented.
• Ability to drive sales cycles forward, working closely with our Vice Chair’s, with internal and external stakeholders.
• Interest or previous experience in marketing, data, advertising, and measurement.

Interested? Apply now!

Interested candidates can send their CV at job@i-com.org


Source: Remoters

NOW HIRING: Head Of Sales CEE and Central Asia

Company: Seedstars
Website: https://www.seedstars.com/
Headquarters: Switzerland


Are you passionate about startups, want to build a strong entrepreneurial ecosystem in CEE & Central Asia, while working in an international organisation?


Who we are

Seedstars is a global organization with headquarter in Switzerland and a presence in 70+ emerging markets. We are on a mission to impact people’s lives in emerging markets through technology and entrepreneurship. Our initiatives are focused on connecting stakeholders within these ecosystems, building tech companies from scratch and investing in the top entrepreneurs.

We have a physical presence in 10 countries across the globe, over 100 team members, and we have a network of over 70000+ entrepreneurs, investors and mentors in our community.


About the job

Your main objective will be to sell Programs & Events that can impact the local startup ecosystem to different stakeholders to ensure a steady revenue from these activities.


Key responsibilities

Source commercial opportunities with different stakeholders of Seedstars: corporates, investors, governments, NGOs, incubators/accelerators and startups.


The full sales cycle for:

• Seedstars Programs: Acceleration, Incubation, Venture-Building, Co-development, Training, Delegations, among others.
• Seedstars Events: Competitions, Workshops, Launchpads, Bootcamps, among others.
• Strengthen our presence with business development activities on the ground, looking to create unfair advantages and develop relationships with key stakeholders.
• Start, maintain and develop a solid relationship with our key clients of different Programs and Events.

Your profile:

• You are driven, with an entrepreneurial mindset
• You are a smart, natural salesperson. 7 years of B2B sales experience
• You have a strong business development background
• Your knowledge of Russian Language is highly required
• You have a good understanding of finance (Budgeting, Forecasting, P&L, Balance Sheet, Cash Flow Statements) and master Excel
• You are strong with writing (sometimes complex) proposals for large organisations
• You are extremely rigorous in following processes (even self-set) to achieve your objectives
• You are objectives driven
• You are independent as well as comfortable with reporting

Why our employees love working with us:

• We were awarded as one of the most democratic workplaces in the world due to our freedom centred practices (read here: seedsta.rs/worldblu)
• We are on a mission to impact people’s lives in emerging markets
• You get many growth opportunities and responsibilities early on. It’s one of the perks of a fast-growing international company
• You work in an entrepreneurial culture where you’re surrounded by a young and diverse team

We strive by giving autonomy and flexibility to our teams. We have a flat hierarchy and a strong belief that responsible people should have the freedom to do their work when and how they want

We are an equal opportunity employer and since we have more than 40 nationalities represented in our company, we truly value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

CLICK HERE TO APPLY


Source: Remoters, Seedstars