NOW HIRING: English Community Manager

 Company: Keywords Studios

Website: http://www.keywordsstudios.com
Headquarters: Leopardstown, Dublin, Ireland

Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers.

We are looking for a Community Manager with great awareness of popular US culture - especially internet culture, content creators, influencers etc

Depending on the scope of each project, responsibilities can include:

• Daily interaction with fans of our clients’ games across various online platforms.
• Moderate social media and community platforms to ensure a safe, enjoyable experience for all community members.
• Devise community guidelines and measures against unwanted behavior.
• Create original social media client, both in collaboration with the client and independently.
• Relay player feedback and sentiment back to the client in a structured, actionable way, and follow processes to escalate key issues quickly and clearly.
• Monitor online reviews and devise strategies to improve overall review scores.
• Be the clear and friendly voice of the studio to the community.
• Performs other related duties.

Requirements

• Interest in gaming, and broad knowledge of genres and platforms
• Extensive experience with social networking sites, preferably for a gaming company, influencer or personal brand.
• Ability to interpret social media insights data and create action points based on that data.
• Excellent verbal and written communication skills in English.
• A proactive attitude and the drive to continuously improve the work that we deliver to clients.
• Strong understanding of community management best practices.
• Working schedule: 40h/week, office hours.
• Availability to start in immediately is a plus.
• Excellent level of English.

This position is to work as a freelancer from home and can be based in the US or anywhere in the world as long as you can work in the schedule proposed.

Source: Remote Global, Keywords Studios

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NOW HIRING: Head of Product

 Company: Ledger Investing

Website: https://www.ledgerinvesting.com

Headquarters: Washington DC, United States

Join a phenomenal team on a journey to radically change our economy by bringing a new market to life: Insurance as an asset class.

At Ledger, you will

• In partnership with the leadership team, develop the product roadmap and strategy, driving both high-quality products and innovation.
• Own the success of our products throughout their entire lifecycle.
• Lead collaboration between engineering, design, data science, sales, and leadership teams to develop and expand our product offerings.
• Introduce and streamline a product development process that enables us to build, iterate, and ship.
• Scale the product development process as the organization grows.
• Work directly with a designer and small engineering team to deliver high-quality products with measurable results.
• Work on a highly skilled and experienced remote team.

You may be a good fit if you have

• 5+ years of product management experience.
• Strong user empathy and understanding of best in class user experience.
• The desire to continuously improve shipped products even if it means deprecating a feature or starting from scratch.
• Talent for unlocking and enabling teams to work at peak performance.
• Exceptional written and verbal communication skills with a talent for precise articulations of customer problems.
• The ability to work with incomplete, conflicting, or ambiguous inputs and turn them into solid action plans.
• Have led a product team through significant growth.
• Experience working on, or even leading, a remote team.
• Experience growing a product team and mentoring future product managers.

Benefits:

• Generous Salary and possible Equity compensation
• Fully remote - You can work from anywhere
• 401k
• Healthcare Insurance premium participation
• Gym membership
• $5000 paid by Ledger towards your dream desk setup!
• Open time off policy

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

Source: Remote OK

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NOW HIRING: Technical Support Engineer

 Company: Timescale, Inc.

Website: https://www.timescale.com
Headquarters: New York, United States

We need extraordinary support engineers to join our team.

The right candidate will be comfortable providing deep technical support and interacting with customers on a day to day basis. You should have deep experience with relational databases and PostgreSQL, and have or be able to quickly gain a detailed understanding of TimescaleDB. You should have a “can do it” attitude, where helping the user comes first. Timescale is a remote-first organization; this is a full-time position and can be located anywhere in the world (excluding North America).

Responsibilities

• Create successful customers through outstanding responsiveness, consultative interactions, and follow-through.
• Work in a dynamic startup and team, requiring the ability to shift focus quickly.
• Help with all stages of customer journey, from pre-sales to long-term production deployments.
• Continually improve, optimize, and evolve support systems and processes.
• Be an enthusiastic and personable teammate, willing to jump in and help when you see a need.

Requirements

• Bachelor’s degree in computer science or equivalent experience.
• PostgreSQL expert at scale: administration, data modeling, query optimization
• Experience with Kubernetes preferred.
• Experience as a technical support professional with external customers.
• Strong aptitude to understand and learn new software products.
• Know TimescaleDB! You should download and test it out before you apply.
• Strong verbal and written English communication skills.

Benefits

• Remote-first culture
• Stock options
• Flexible PTO and family leave
• Educational self-improvement benefits
• Awesome coworkers

About Timescale:

Time series is everywhere, and Timescale is helping developers and companies make sense of it.

Businesses worldwide trust TimescaleDB for mission-critical applications from industries as varied as manufacturing, SaaS services, finance and crypto, utilities, gaming, telecom, ad tech, oil & gas, logistics, and the smart home. Applications built on TimescaleDB include IT and DevOps monitoring, IoT, complex sensing and monitoring systems, geospatial asset tracking, operational data warehousing, and financial risk management; via the edge, on-premise, and cloud deployments.

The Timescale team is backed by top tier investors, including Benchmark Capital, New Enterprise Associates, Icon Ventures, and Two Sigma Ventures.

Source: Remote OK, Timescale, Inc.

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