NOW HIRING: HR Coordinator

Company: Shogun

Website: https://getshogun.com

Headquarters: San Mateo, California, United States

We are seeking an HR Coordinator who is passionate about building a world-class people function supporting a completely distributed global workforce. You will support many key areas for our team while also having the flexibility in your role to work on many career-building projects. Come join a fantastic team as we reimagine work at a growing, dynamic company.

About you…

• You get things done
• You are hungry to learn and are naturally curious
• You are comfortable with ambiguity and a fast paced environment
• You are detail oriented. You have exceptional note taking abilities. Master of organization
• You are an exceptional communicator
• You work asynchronously with coworkers. You use internal meetings strategically
• You understand tech, are familiar with the latest web technologies and software
• You understand startups are chaotic and you kind of like it. You are able to navigate, reign in, and thrive in the chaos

In this role you will…

• Act as bridge between recruitment and operations during the contract signing and onboarding process of new team members
• Initiate the process with our accounting team to open or close down in states when appropriate as part of onboarding and off-boarding team members
• Assist in maintaining team member information, making system changes, troubleshooting and completing frequent audits to ensure accuracy and compliance
• Support the People Operations Manager with planning and execution of team member experiences such as virtual and in-person retreats, social activities, and other company events
• Assist in tracking paid time off for international team members and manage reminders for company holidays
• Manage the ordering of equipment, team member gifts and company swag
• Answer day-to-day team member questions for a global population of 90+
• Provide generalist support to assist with new programs and projects
• Track and manage People Operations activities and initiatives
• Document processes, announcements and other important information in our company wiki
• Keep up-to-date with new technological trends and products, helping our team to consistently improve the team member experience

You Have…

• 1-2 years HR (or similar) experience required
• A true generalist spirit, willing to pitch in wherever help is needed on the people team
• A collaborative and flexible style, with a passion for thinking creatively and continuous improvement
• A self-starter attitude, an affinity for problem solving, and be a highly organized task master
• Access to high speed internet

Nice to Have…

• Experience supporting a multi-state, global organization
• Event planning experience (virtual and/or in person)
• PEO/HRIS implementation experience
• Experience in a high growth startup environment

What We Offer

• Competitive salary
• Benefits (vary by location)
• A highly skilled and dedicated team that is fun to work with.
• Remote work – We are a fully distributed team that works from anywhere with good internet.

Our Values

Work in the open: Operate with high integrity and choose what's right over what's easy. Be transparent as a company and with each other.

People are People: Treat yourself, colleagues, and customers with dignity, empathy, and respect. Start from a presumption of positive intent.

Win and grow together: Strive to be the best, individually, and as a team. Support and encourage each other. Seek opportunities for growth.

Shogun supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class

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Source: We Work Remotely

NOW HIRING: IT Technical Analyst

Company: Piggy, LLC

Website: https://www.joinpiggy.com

Headquarters: Orlando, Florida, United States

Piggy is seeking a dynamic, results-oriented individual to fill a Technical Analyst position to provide and support business applications, requirements documentation, and data management. Business Solutions Analysts are responsible for translating business needs into effective technology solutions and/or process improvements that optimize processes and ensure the business applications continue to serve the company.

Responsibilities will include:

• Analyze complex business problems to be solved with IT solutions.
• Identify, evaluate and develop systems and/or procedures/process that are cost effective and meet user requirements.
• Collaborate with a wide range of stakeholders to ensure system scope is comprehensive and establish a shared understanding
• Develop business process narrative, policy and procedure.
• Design, modify and debug applications programs for functional areas.
• Analyze existing programs or formulate logic for new systems, devise logic procedures, prepare flowcharting and test/debug programs.
• Develop conversion and system implementation plans; Prepare and obtain approval of system and programming documentation.
• Write user guides for new and existing functionality, and provide individual training to users where necessary.
• As a subject matter expert on our products, carry out initial investigations into potential issues affecting our systems.
• Identify possible improvements to our systems to meet operational objectives.
• Requirements definition and system testing.

Required Education and Experience:

• Bachelors Degree in engineering, computer science or related discipline
• 5+ years of relevant experience (4+ years if Master's/ MBA)

Required Skills:

• Excellent verbal and written communication skills in English.
• Strong analytical and investigative skills
• High levels of accountability, demonstrated initiative, and innovation

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Source: We Work Remotely

NOW HIRING: Software Engineer in Test - Golang (QA Lead)

Company: Chainlink Labs

Website: https://www.chainlinklabs.com

Headquarters: San Francisco, California, United States

All roles with Chainlink Labs are globally remote based. We encourage you to apply regardless of your location.

In this quality assurance lead role, you will oversee the design, development, and implementation of our test automation framework. You will have a large impact as we grow the Chainlink eco-system and ensure we continue to ship the highest quality product. As a key stakeholder, you will be able to influence how we will scale our product in a testable environment and guide decisions that will have an impact on the future and success of a cutting edge product.

Your Impact

• Lead the implementation and adoption of a test automation framework, improved release process, and overall testing plans
• Oversee and develop test cases, plans, and testing procedures
• Create automated tests for new and existing functionality
• Develop test plans and perform multiple types of black-box, white-box, and grey-box testing including functional, system, end to end, load testing, performance testing, data integrity, smoke, regression, and ad hoc testing
• Submit comprehensive defects using our bug tracking system
• Regress and verify defects as needed, record test results, and provide metrics
• Test software applications at all points in the life cycle on multiple environments

Requirements

• 3+ years proven work experience in Software Engineering, Test, Quality Assurance, or Deployment
• BS degree or equivalent work experience in Computer Science or related field
• Strong experience with modern languages such as JavaScript, TypeScript, Golang, etc.
• Strong experience with open-source test frameworks, including CypressJS or Selenium/WebDriver
• Strong experience with build automation technologies like Jenkins, CircleCI, GitHub Actions, etc.
• Experience with AWS, Docker, or Terraform a definite plus
• Experience with Agile-Scrum and other Agile methodologies
• Experience with load testing tools
• Excellent analytical skills to work with developers for troubleshooting and peer review
• Effective written and verbal communications skills
• The ideal candidate will be comfortable with shaping testing culture and socializing best practices.

Our Stack

Golang, TypeScript, Solidity, Postgres, Terraform, AWS

Smart contracts are on track to revolutionize how all agreements work, through an entirely new system of technologically enforced contract guarantees. Chainlink enables next-generation smart contracts that can be written about any/all events in the real world, the details of our approach can be found in our whitepaper. We are well recognized for providing highly secure and reliable blockchain connectivity to the world's largest enterprises such as Google, Oracle, SWIFT, and many more.

This role is location agnostic anywhere in the world. Though we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.

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Source: We Work Remotely

NOW HIRING: Director of Engineering

Company: Mechanism Ventures

Website: https://www.mechanism.com

Headquarters: San Francisco, California, United States

Mechanism Ventures is an early-stage venture firm that works hands-on with entrepreneurs to
cofound, fund, and scale ambitious companies.

In the Mechanism model, we work with entrepreneurs to identify and validate ideas before
investment. We then provide the growth expertise to gain early traction as well as the business
support to create positive unit economics, profitability, and scale.

The Mechanism team has a track record of investing in and cofounding multiple $100M+
revenue companies.

Position Description

We are hiring a Director of Engineering who will be responsible for both writing code and directing the broader network of Software Developers. In this role, you will work on the Product team and report directly to the Technology Principal.

What You'll Do

• You will work with the Technology Principal and Project Principal on creating processes within Mechanism and to support and guide portfolio companies on building products, selecting platforms, and analytics workflow.
• You will work with portfolio companies on best practices for finding and managing Mechanism Ops Contractors on the Developer and Data Science practice areas.
• You will create and execute the process of building Products at Mechanism Labs.
• You will be a trusted advisor to portfolio companies on quick experimentation to solve or optimize business challenges by helping find platforms or building custom solutions efficiently.
• You will do individual contributor work as a senior developer.

Who You Are

• Tech enthusiast. You are always on top of what is going on in the tech space and how new developments could be leveraged to help Mechanism and portfolio companies do better. A lot of our stack uses Javascript, experience is a big plus.
• Collaborative. You work effectively with both Mechanism and portfolio company teams to solve the task at hand with the utmost empathy towards those involved in the task.
• Strategic. You can efficiently understand business challenges and come up with a plan that addresses short, medium, and long-term approaches to solving the challenge.
• Driven. You must be passionate about helping PortCos succeed.
• Humble. You find it easy to check your ego at the door and to take and give thoughtful feedback.

What to Expect

The rate of learning at early-stage companies is so high that priorities constantly evolve. Thus, being highly adaptable and flexible is key. However, we’d like to share a general idea of the direct impact you could make within the first three months on the team:

● 30 Days

• Get up to speed on how things are done at Mechanism
• Get your first few individual contributor work deliverables
• Learn our sprint process and be able to drive a project
• Work with the growth team to drive initiatives to its completion
• Work with design on product initiatives

● 60 Days

• Managed a few bottom line impacting initiatives
• Managed a few bottom line impacting initiatives
• Planned and executed a few A/B Tests
• Planned and mapped user journeys and data collection for analysis of the funnel

● 90 Days

• Worked on the initial product decisions to get a company started quickly
• Setup product strategies for an early stage company
• Hired freelancers to increase bandwidth of the team
• Time Commitment

This is a full-time position.

Location
This is a fully remote position. We operate as a distributed team and can work from anywhere.

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Source: We Work Remotely

NOW HIRING: Head of Customer Success

Company: Soar

Website: https://www.soar.sh

Headquarters: Brooklyn, New York, United States

Hey there,

Looking to start 2021 off with a bang? Us too.

We're hiring a leadership role to own our client experience. Maybe it’s you?

But first… a little about us 👇

We're an early stage growth team with an ecommerce-centric business model. We sell growth packages to budding digital businesses. Our services range from backlinks & search engine optimization to done-for-you virality across Reddit.

In a sea of shady agencies and freelancers that don't deliver, we stand out as a team that aligns ourselves tightly with the startup journey to help drive real results at all stages.

Clients love us because we're accessible, we focus on results, and our customer success team is always around to help. Not to mention the services are one-of-a-kind.

We’ve grown quickly over the past year, and now we need to kick off a brand new way of communicating with our clients. And that’s where you come in.

As our Head Of Customer Success, you’ll own the client experience as a whole, including customer support, account management and sales. And chances are you’ll have a lot to say about the platform and how our customers experience our website too.

So… let's dive into the role & some of its responsibilities.

Set the bar for how we service founders ❤️

• As the champion of our clients, you’ll be making sure that our team is laser-focused on what really matters. Delivering meaningful work to our clients. Help us see the client perspective and deliver top-notch experiences across the company and customer success teams.
• Develop a company-wide standard. What does excellent service mean? What are the most important components of an excellent customer experience? Help us find opportunities to serve our customers better.
• Build structure! Help us develop our core sales, customer success, and account management assets. Setup & formalize SOP's for customer success functions as needed.
• Create an up-to-date map of our customer journey. Ensure every step in the customer journey is measured and improving over time
• Establish a monthly alignment call that allows us to connect with our clients and collect feedback on our services and campaigns.
• Travel (post-Covid) and represent Soar as needed across conferences and Startup events. Talk with our customers and discover opportunities and pain points
• Hire and manage team members working within the Customer Success umbrella.
• Jump and manage onboarding and client calls as needed to support your team.

Other important info 📚

• The right candidate can come from any background but has experience with the customer-facing side of delivering services, working in agencies.
• Hubspot knowledge is a huge plus.
• Be ready to take on the leadership role and develop strategies within your department
• Have a curious mind and be ready to continuously improve internal and external processes with the help of other team members
• Our team is fully remote, and we’re located all over the world. Expect to mish mash with people from everywhere.

Perks of working with our team 🙌

• Weekly happy hours to unwind, chitchat, and (lately) play Among Us. Sus indeed
• Social clubs where we chat about cooking, tv, games, fitness, books & more. We share photos, stories from our lives and more on a daily basis.
• People change, roles shift. You’ll have the freedom to mold your career and trajectory based on what you care and want to develop.
• We see people as our core asset so we invest in our team members’ well being and success

Look forward to reading your applications! Our budget is around $40,000-$62,000/yr, and we are only considering full-time hires at this time.

Please reach out to hiring@soar.sh to apply with 3 reasons why you're a great fit for this role, and your linkedin profile/resume.

Source: We Work Remotely