Company : Pressable Website : https://pressable.com Headquarter : San Antonio, Texas, United States We're looking for a Director of Customer Support/Technical Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. This role will lead and grow a high-powered, 24/7 support team, ensuring the team goes above and beyond to provide five-star, concierge-level support for our customers. Reporting to the CEO, the Director of Customer Support will lead the Customer Support function and its teams that make up a core pillar of Pressable’s brand known for delivering an amazing 99% customer experience across every interaction. Pressable is a new breed of technology company: one-part WordPress managed hosting and one-part services innovation empowering small agencies to giant clients to scale their business on the WordPress platform. Pressable’s platform enhances WordPress with developer tools, cloud management, secur...
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