NOW HIRING: WordPress Technical Support

Company: Awesome Motive Inc.
Website: https://awesomemotive.com
Headquarters: West Palm Beach, Florida, United States


As a WordPress Technical Support Specialist, you’re responsible for guiding people to the fullest use of our products. You will build relationships based on trust which result in happy, passionate, and loyal customers through listening to their needs.

Interested? See "How to Apply" below to learn more before applying.


To love this role, here’s the type of person you are:

• You’re passionate about solving problems and helping people.
• You’re incredibly positive and enjoy making another person’s day.
• You’re an excellent communicator who makes sure nothing slips through the cracks.
• You’re a self-starter who loves taking initiative and seeing things through to completion.
• You have the curiosity and desire to learn and grow your skills.
• You take pride in the quality and craftsmanship of your work rather than just doing it to get it done.

Common responsibilities include (but are not limited to):

• Working the support inbox, making sure our customers receive timely responses.
• Fielding and recording feature requests.
• Providing support to users on the WordPress.org forums for our plugins.
• Testing bug reports locally, and when confirmed pass them to the development team with detailed instructions.
• Pre-release quality assurance testing for updates and new releases.
• Updating and creating tutorials and documentation.
• Writing code snippets to solve one-off problems.

Here are some skills that will come handy:

• Excellent English writing and communication skills. We believe communication is critical.
• Patience, grace, and a sense of humor.
• Exceptional troubleshooting abilities (ie include finding CSS and JavaScript conflicts using browser developer tools, determining whether a plugin could be causing a code conflict).
• At least 2 years of experience with WordPress.
• Strong comprehension of HTML and CSS - you can write HTML and apply styling from "scratch".
• Strong leadership with the ability to step up and take charge when needed.
• You can take technical lingo and make it understandable to customers.
• Ability to prioritize workloads in order to balance an assortment of tasks and meet deadlines.

Bonus points if you also have:

• Proficiency in writing documentation.
• Proven track record providing support for WordPress plugins.
• Experience working with email marketing service providers (eg. MailChimp, AWeber, etc).
• Experience with WordPress development (eg themes, hooks, filters, plugin API, etc).
• Working knowledge of PHP.

What we offer

Working for a fast-growing bootstrapped company is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them. Here’s what we offer.

• Competitive Salary.
• Health Insurance benefits for full-time U.S. employees.
• Work from your home. We’re spread out all over the world – United States, Canada, Ukraine, India, Pakistan, Singapore and more.
• Unlimited PTO after 90 days of employment. We encourage employees to take the time they need for vacation, to stay healthy, and to spend time with friends and family.
• Paid maternity and paternity leave.
• We happily provide or reimburse software you’ll need as well as books or courses that promote continued learning.
• We give you the opportunity to solve challenging and meaningful problems that make a difference.
• Custom Branded laptop at your five year anniversary.
• We cover all costs of company travel (including our annual all-company retreat and mini-team meetups).
• Ability to work with some of the best people in the business through frequent, if not daily, interactions.
• And in case you were wondering: no politics, no b.s., and no jerks.

Location

This is a remote position - our team is spread around the globe! Our home base is in Florida, USA, so company operating hours are 9am - 5pm ET (UTC -5). While full coverage is not a requirement, you must be available from 12pm - 5pm ET each day.


Inclusion Statement

At Awesome Motive, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.


How to apply?

If all of this sounds interesting, then please submit your application!
Please clearly include the following in your cover letter:

• Your experience with WordPress.
• If you have previous experience working support or writing documentation, we'd love to hear about it.
• Tell us a bit about yourself and why you should be considered. Details about your experience, qualifications, personality, etc are very helpful.
• Profile links if available (Your website, WordPress.org, GitHub, Twitter, LinkedIn, etc)
• Also note, don't forget to proofread before submitting. Check spelling, capitalization, etc. This is your chance to make your application stand out :)

We won’t be able to individually respond to all applications, but if we feel you’re a strong match, someone will be in touch shortly.

Thanks and we look forward to hearing from you!


Source: Remotely Awesome Jobs, Awesome Motive Inc.


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NOW HIRING: Ruby On Rails Developer

Company: Litmus
Website: http://litmus.com
Headquarters: Boston, Massachusetts, United States


Litmus provides a suite of email creation, testing and analytics tools, trusted by over 250,000 marketers. We’re a tight-knit team that is passionate about helping the world make email better.

We're looking for a Ruby on Rails developer to help expand our product line, improve our existing products and help build the next generation of Litmus tools, while continuing to provide exceptional support to our growing customer base.


What would I do at Litmus?

A typical day for one of our developers might include:

• Collaborating within our Rails team, and reviewing code to help everyone on the team do their best work.
• Writing and refactoring code in our Rails app, as well as in our JavaScript code, our Ember app, our Sass stylesheets, and wrapping all that work up inside Git.
• Talking with our Design team to figure out the best way to present a new feature to our customers.
• Working with our Product team to understand product and marketing goals, and work out a good path to implementing them.
• Working with our .NET team to integrate with our internal APIs.
• Working with customer support to investigate and fix bugs.

What's it like to work in engineering at Litmus?

You'd work alongside a team of smart, curious people working on challenging problems. We're a motley crew of developers with a diverse set of skills and backgrounds. Most importantly, we're supportive of one another; we work as a team to enable each other to do our best work.

"Best work" can mean a lot of things. We care about testing, and apply that through a mix of unit, integration, and acceptance tests. That diligence allows us to ship early and often through an automated continuous integration and delivery process. We're also strong believers of using the right tool for the job. We lean heavily on Rails and the traditional request/response web lifecycle for most of our work. That said, we reach for component frameworks like Vue when there's a clear benefit, and we've implemented full client-side MVC/SPA when the product demanded it. We give our team members the time and space to learn and apply these and other tools correctly. We share our knowledge with each other on a regular basis through pairing, PR reviews, and team talks.


What are we looking for in a candidate?

• You have a well-founded understanding of Ruby and Ruby on Rails. We won't limit to ‘x’ years’ experience, but you should be able to impress us with your app building skills, confident use of Ruby and Rails, and understanding of web development. We're happy to introduce you to the other technologies we use.
• You have product experience. In your work, you think and care about what really matters to customers, and about their experience of our product and company.
• You have good communication skills. As a distributed team, it’s important that we're able to understand each other, through text or the spoken word, and talk at the appropriate level of abstraction. You communicate clearly and with empathy, whether you’re discussing refactoring options with a developer, or working with a designer to understand user experience.
• You write clean, thoughtful code. Our code is the home that we live in every day. You enjoy putting effort into crafting understandable and well-tested code, to make everyone’s shared development experience more enjoyable.
• You are eager to collaborate, learn and teach. Our Engineering team is friendly and supportive of each other, and we look for opportunities to learn from each other’s experience.

What are some of the benefits offered at Litmus?

We offer everything you'd expect from a financially successful and profitable startup, with the stability of a company that's been going strong for ten years.

• Great salary, comprehensive health care benefits, and a generous retirement plan match.
• 28 days of paid vacation—that’s on top of team retreats and public holidays.
• Family friendly. Flexible schedules along with generous maternity and paternity policies.
• Remote friendly culture. You'll join a completely distributed engineering team, and will benefit from the first-class remote experience we've created—giving you the flexibility to work where you want, with all of the tools and resources you need to succeed.
• The best tools and technology money can buy. Top of the line hardware, software, and whatever else you need to be awesome.

What is the hiring process like?

We're accepting applications for this role until Monday, April 6th at 5pm EDT. After reviewing applications, successful candidates will go through the following steps:

• Initial interview. In a relaxed, Slack/text-based chat, you’ll meet the hiring team, tell us about yourself, and learn more about Litmus and this role in particular.
• Sample project. We'll ask you to complete a time-boxed exercise on your schedule as an example of your best work. Your code, commit history, and resume will be anonymized and passed to the engineering team for review.
• Follow-up interview. You'll meet with the hiring team on a Zoom call to discuss your sample project, share context around decisions made along the way, and chat about other technical topics.
• Final round. Spend a day pairing with your hiring manager on extensions to your sample project, and meet some of our engineering leaders and the rest of our Rails team over Zoom!
• We communicate with candidates at every step of the process, letting them know if we'll be moving forward, and what they can expect in the next phase.

Who is Litmus?

Backed by $49M from Spectrum Equity, the Litmus email creation, testing, and analytics platform empowers marketers, designers, and agencies to confidently deliver customer experiences that ensure brand alignment and quality, as well as maximize performance and deliverability.

Major global brands across every industry and vertical trust Litmus to make email better, including 9 of the top 10 ecommerce brands, 7 of the top 10 technology companies, and 23 of the top 25 US ad agencies.



Source: Best Remote Job, Litmus

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NOW HIRING: Graphic Designer

Company: Know How Do
Website: https://www.knowhowdo.com
Headquarters: Dublin, Ireland


Know How Do is the Irish company behind some of the fastest-growing e-learning brands: International Open Academy, Trendimi, EventTrix, and Holly and Hugo.

We are looking for a Creative Designer to join our e-learning company for 16 hours a week with the potential of becoming a full-time role.

Our immediate design needs include the creation of online advertisement banners for our online courses. Banners will be used on large and well-known third-party websites. We are looking for someone with experience in the field merged with lots of creativity and new, fresh, modern styling.
In the long-run, this role has the potential to expand into a general business graphic design position delivering designs for our emails, social media, web pages, presentations, etc while ensuring consistency for our brands. The role involves owning the creative direction of our suite of brands and inspiring our customers, via our multiple channels, to engage with our courses and take a path to improve their personal and professional skills.

Our global team members are based in more than 15 countries - all working remotely.


When applying please:

• Attach to the email 5 examples of ad banners you have previously designed (or link to portfolio)
• Attach your CV or LinkedIn profile
• Confirmation of your time-zone and hourly rate
• Email: info@knowhowdo.com with the subject line: WRR Banners Designer

Source: We Work Remotely