NOW HIRING: Product Marketing Manager

Company: Smile.io

Website: https://smile.io

Headquarters: Kitchener, Ontario, Canada

Smile.io allows eCommerce store owners to deliver powerful and customizable rewards programs to their customers. These programs help stores delight their customers, keep their business profitable, and grow their community. We are powering tens of thousands of rewards programs, and rewarding tens of millions of customers in eCommerce stores all over the world!Reporting into the COO, you will generate customer insights that inform Smile’s product strategy, lead go-to-market, and create and execute campaigns to drive product growth partnering closely with Product, Engineering, Merchant Experience, Design and more.

Requirements

• 7+ years of relevant work experience that can span marketing, product marketing, product management, operational roles, or strategy consulting
• 3-5 years of product marketing or go-to-market experience working in technology, infrastructure, or platform companies is preferred
• Experience working on product marketing throughout a product’s lifecycle. Experience in high-volume B2B marketing is preferred

What we’re looking for:

• A storyteller: you have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Smile. You have excellent verbal and written communication skills
• Data-oriented: You are analytical and like working with data and insights, and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
• Organized: You are able to effectively manage highly interdependent, complex projects and keep various work streams on track
• Passionate about technology: You are curious and keen to learn about how things work and are able to explain technical concepts in ways that everyone can understand
• Hungry: You are ambitious and eager to make an impact. You thrive in a fast-moving, dynamic environment and are able to effectively pivot between the strategy level and the detail, and do what it takes to get things right
• A team player: You will collaborate with essentially every team at Smile, across a range of disciplines to deliver on your work

CORE RESPONSIBILITIES:

• Deeply understand how to scope and execute marketing strategies needed to reach different customer segments (both current and potential customers)
• Talk regularly to users and prospects and work with our Data Team for qualitative and quantitative insights that inform your work (content, messaging, positioning etc.)
• Advocate for our existing and prospective users, be informed about our competitive landscape, and become the go-to expert to help shape the product roadmap and strategy
• Develop product positioning and messaging informed by user-research, market insights, and product understanding.
• Work closely with a range of cross-functional teams to develop go-to-market strategy and drive launches for our product
• Work with the Finance and Product teams to set pricing that aligns to the product value proposition
• Track the right metrics and execute campaigns that drive awareness and adoption on an ongoing basis

Benefits

About the team at Smile!

• Join a smart, fun and growing Canadian company, with team members located around the world
• We are a remote-first company!
• We are driven by our core values! Be Humble. Be Hungry. Be Human.
• Work on a product that tens of millions of people use each month!
• An atmosphere where you will constantly be challenged to learn new things!
• Stock option possibilities at a rapidly growing company.
• Perks like our annual wellness credit, eCom credit, generous vacation policy, and home-office equipment to make sure you can do your best work!

Sound Exciting? We’d love to hear from you!

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful business. We welcome people of diverse backgrounds, experiences and perspectives. We are an equal opportunity employer and are committed to work with applicants requesting accommodation at any stage of the hiring process.

Due to the volume of applications we receive, unfortunately we’re only able to contact people who we’re moving on to the next phase of interviews.

APPLY

Source: We Work Remotely, Smile.io

NOW HIRING: Senior Product Owner

Company: XWP

Website: https://xwp.co

Headquarters: Melbourne, Australia

Join us as we work together to solve some of the most interesting and challenging engineering problems in the WordPress space through our partnerships with major publishers and technology companies.
The Senior Product Owner (PO) is responsible for maximizing the value of the product the engineering team is building through effective management of the product vision and roadmap through the backlog.

Areas of Focus

• Backlog management, prioritization
• Defining user stories and acceptance criteria
• Adhering Backlog to Client prioritized deliverables
• Understanding the business, market, and user needs for the product
• Definition and alignment of product strategy, when necessary

Accountabilities

• Clearly translate the product vision and all business requirements and user needs into epics, user stories and acceptance criteria
• Lead backlog development, maintenance, and prioritization
• Understand the SOW, and all deliverables
• Advocate for priorities in Sprints
• Answer questions pertaining to priorities and product definition, as they arise
• Ensure tickets are groomed and ready ahead of Sprint Planning
• Facilitate Backlog Grooming meetings, and as needed, Sprint Planning and Sprint Review meetings
• Be the voice of the product vision, customer, and users
• Follow Agile SCRUM methodologies
• When possible, develop and support the implementation of larger strategic goals that enhance the value of XWP’s involvement in the project
• Ensure that product strategy aligns with overall product vision

Metrics of Measurement

• Did the project/product achieve the deliverables set forth by the Client?
• Were tickets adequately described?
• Were user stories created?
• Was acceptance criteria added?
• Did the development team feel they had details needed to execute on tickets at the onset of each sprint?
• Were development team questions answered in a timely manner?
• Did the project/product help the Client and Users achieve their goals to the degree we anticipated?
• Have we expanded the Client's project/product vision, if applicable?

Payscale

This is a mid to senior-level role, with a typical pay range of USD $45 to $75 per hour for contractors or a salary for employees of $75,000 to $120,000 with benefits, depending on proven experience level and engagement terms.

Work Environment

• You’ll be joining a remote-first, distributed team of over 50 people hailing from 5 continents, including Product Managers, Product Owners, Architects & Engineers, Quality Analysts, UX Architects & Designers. Enjoy benefits including:
• Trust and support from your colleagues (we look out for each other as we work towards a shared purpose)
• The rewards of a highly collaborative culture (we’re a team, not a working group)
• The joys of remote work: schedule flexibility, skip the commute, more time for family and interests outside of work
• The chance to play an important part in helping XWP achieve its full potential and make a meaningful difference for our clients, team members and the WordPress community

Job Requirements

Must-haves:

• Significant (typically 3+ years) Product Owner experience at the enterprise level
• Proven effectiveness engaging with remote, distributed teams
• Significant experience with agile methodologies (e.g. Scrum, Kanban)
• Proven track record delivering successful products and great client experiences
• Servant-leadership approach to team members and clients

Preferred:

• Demonstrated skills in product development with teams up to 15 people
• Scrum training and certifications (e.g. CSPO or PSPO)
• Experience administering projects in Github and Atlassian’s Jira
• Background as a developer/software engineer
• Background in user experience and user interface design
• Familiarity working on high-scale WordPress installs and platforms like WordPress.com VIP
• An understanding of the WordPress community and recent developments in WordPress
• Interest in participating in and passion for giving back to the WordPress community

You will also want to have these characteristics:

• Highly organized, motivated, and execution-oriented
• Self-starter comfortable working in a highly technical environment
• Demonstrated ability for continuous learning, creativity, and problem solving
• Ability to work effectively and dependably in a remote work environment.

APPLY

Source: We Work Remotely, XWP