Company : Gimkit Website : https://www.gimkit.com Headquarters : Seattle, Washington, United States Once fully up to speed, you’ll be the one responsible for providing outstanding customer service and support, primarily over email. You’ll help answer questions on Twitter, create and edit help documentation, and perhaps host some classes. You’ll also have opportunities to carve out your own passion projects related to supporting educators and students. While we're helping you get on board, you’ll be expected to be proactive in your process and learn quickly. Written communication is a huge part of this role - you’ll write about 100 emails per day. This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load — you’ll get all the support and guidance you need along the way! There are three main parts of this job. The largest is responding to customers and supporting them in finding the information and solutions they need. The se...
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