NOW HIRING: Apache Cassandra Engineer

Company: DataStax
Website: https://www.datastax.com
Headquarter: Silicon Valley, California, United States
DataStax delivers the always-on, Active Everywhere distributed hybrid cloud database built on Apache Cassandra™. We are seeking a talented Apache Cassandra Engineer to join our team.


Job Description:

We’re looking for talented software engineers with a passion for learning and a systems-oriented view of software engineering to join our team working full-time on Apache Cassandra. In this position you will be working in an important role on a complex infrastructure project used by many major organizations across the world, collaborating with engineers both within DataStax and without to improve the project.

You’ll work towards becoming a committer on the Apache Cassandra project and develop relationships with some of the best distributed systems engineers in the world in this role. If you want to work on the most interesting problems of your career with the most collaborative and skilled peers you’ve ever worked with, this might be the role for you!

In this position, you’ll take a leadership role in maintaining and improving Apache Cassandra. Collaborating with engineers from across the world at many diverse companies, you’ll work on the open-source project, reproducing, fixing, and testing solutions and improvements for complex issues in large distributed environments.

Engineers on this team collaborate extensively with internal teams across DataStax to coordinate for releases, supporting existing customers through defect fixes and improvements, and reviewing and advising on documentation for the project.

We’re looking for engineers that have a knack for untangling complex knots in code-bases and concurrent systems, with expertise in a C-lineage language (C++, Java, C#, etc). A gut passion for quality, elegance, and simplicity in solutions and code is critical in this role and on this project. If you’re comfortable navigating multi-threaded systems and applying algorithms in large-scale software systems (or if you want to be!), this would probably be a great fit for you.

As a remote first company, things are a little different at DataStax. We primarily communicate via chat on Slack, via video calls, or via email async. This environment is awesome for the right person; work-life balance, the ability to focus without interruption for long periods of time, being able to spend time with your family and greet the kids when they get home from school: all of these are huge benefits of working from home, with the added benefit of being included in discussions and decision-making with an engineering org that’s fully remote.

Given how much of our work takes place via text and remotely, it’s critical that you have excellent written communication skills and that you’re a self-starter; nobody will be watching over your shoulder in a cubicle here!


Essential Job Functions:

• Author, debug, and improve code in the open-source Apache Cassandra project
• Collaborate with engineers both within and without DataStax on complex, interesting problems and solutions
• Participate in the project direction and conferences for Apache Cassandra
• Help prepare different teams for Apache Cassandra releases (documentation, field, etc)
• Work remotely full-time, discussing things with your peers over Slack, email, or video chat
• Job Requirements:
• Comfortable in a c-lineage language that supports the OO paradigm (C++, Java, C#, rust, go, etc)
• Ability to work autonomously, self-manage your time, and to an extent self-direct when given high level strategic priorities
• Ability to communicate clearly with peers and stakeholders via text (JIRA, slack, email)
• A desire to learn and grow daily, both technically and w/soft-skills interpersonally
• An open-minded and collaborative attitude
• Experience with concurrency

CLICK HERE TO APPLY


Source: Remote Global, DataStax

NOW HIRING: Senior Software Engineer – Platform

Company: MixMax
Website: https://mixmax.com/
Headquarter: San Francisco, California, United States


We're looking to hire a remote senior platform engineer to our distributed team. In this role, you’ll be working with us remotely in all aspects of the product from end to end.

Mixmax is the hub for all your business communications. We integrate with your company's existing toolchain - email, calendar, chat, CRM, and more - to bring all information into one place. This means we're syncing, storing, & indexing hundreds of millions of events a day into our system, and then building blazing fast APIs and rich integrations to delight users. Additionally, we have an extensive Developer API that powers entire third party products.

As a platform engineer you’ll be a part of a team specifically focused on building out the next generation of our system. This means being a member of a team that values continuous and collective learning, culture over process, data driven development and always asking tons of questions.We actively blog about our work, contribute to open source, sponsor Open Collectives, and host/present at meetups - we actively encourage you to do the same and under your own name.

Diversity and inclusion are core to our culture, and we are actively committed to building a more inclusive work environment. If you are a member of an underrepresented group in technology, we strongly encourage you to apply.


Responsibilities:

As a senior platform engineer, you’ll:

• Lead and contribute to the development of critical projects, working with and mentoring other platform guild members.
• Contribute to raising the high availability and reliability of Mixmax’s platform.
• Advocate for cutting edge, and high quality, processes and tools within the platform guild and across the entire engineering organization.
• Use, and improve, out monitoring tools and platforms to help influence our technical roadmap with data driven decision making.
• Work with Node, Go, AWS, MongoDB, Elasticsearch, Redis, Terraform, React.
• Contribute to scaling our distributed worker system.

Requirements and skills you possess:

• You’re able to overlap with San Francisco time by at least 4 hours a day, 4 days a week.
• You’ll be working with us from a permanent location (e.g. your home).
• You’ve worked full-time (40hrs/week) remote for another company for minimum 1 year.
• Excellent knowledge of at least one of: Node, Go, Mongo, Elasticsearch.
• Working knowledge of JavaScript (ES5, ES6), the DOM, HTML, CSS.
• Working knowledge of at least one of the following AWS services: VPC, EC2, ELB, Lambda
• Have excellent documentation and communication skills.
• Strive to grow personally and professionally, beyond just expanding technical abilities.

Awesome if you also:

• Have monitored large server fleets and complex interacting subsystems (we love Statsd and Grafana 💜).
• Have experience architecting, deploying and operating asynchronous distributed work queues, high-volume storage systems, and high-throughput systems.
• Are an open source contributor.
• Are familiar with email protocols (SMTP, RFC822).
• Love to experiment with new technology and share knowledge with the team

Get to Know Us!

At Mixmax, our mission is to change how the world communicates. We’re reinventing email for business: helping sales, customer success, and recruiting teams sell, succeed, and hire better. More than 10,000 customers rely on us to get their jobs done. We’re profitable, growing fast, and we want your help to grow even faster!

We’re a driven, passionate, responsible group who values personal and professional growth equally. We take care of ourselves, our families, our customers, and one another. We believe in sustainable and diverse approaches to work and life, because optimizing for the long-term is the best path to success.

As a team member, you’ll wear multiple hats, embrace ambiguity, and take charge leading complex projects. You’ll have the support of an experienced team who’ve built multi-million dollar products and services. This is exceptionally challenging work, but will be the most meaningful and rewarding of your career. Check out our Instagram to see how much fun we have together!

We offer competitive salaries, meaningful equity, generous health, dental & vision, and fitness reimbursement benefits. And you get to work on product people LOVE!

CLICK HERE TO APPLY


Source: Remote Global, MixMax

NOW HIRING: Accounts Receivable Supervisor

Company: InVision
Website: https://www.invisionapp.com
Headquarter: New York, United States


InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster. Our team is in search of an Accounts Receivable Supervisor to help us change the way digital products are designed.


About the Team:

Participate in the creation of a world class accounts receivable team that consistently exceeds expectations in delivering outstanding customer service to all stakeholders, automating the manual workflows, and building controls in a rapid-growth SaaS company.


What you’ll do:

• Support the accounts receivable portfolio or a rapid growth SaaS organization
• Ensure timely follow-up of customer collections and escalations
• Monitors and maintains accounts receivable based systems to ensure effectiveness of daily activities, as well as compliance with company policies, standards and goals
• Partners with Accounting, Operations, and the Revenue Cycle Management functions to continually improve and streamline operating procedures and processes
• Prepares and analyzes A/R aging reports and account balances to support company objectives
• Support AR/Billing ticketing system to resolve customer inquiries and disputes
• Assist AR Manager in enhancements and/or implementation of policies and procedures
• Assists management in driving cost reduction by eliminating inefficiencies
• Makes recommendations to improve the quality of collection procedures

What you’ll bring:

• 5+ years of experience in collections, credit, or accounts receivable
• Expertise with various types of accounting software platforms
• Superior spreadsheet skills and a working knowledge of Microsoft Excel
• Ability to exhibit composure, patience, and confidence when facing difficult situations
• Self-starter with a proven track record of multi-tasking abilities
• Excellent verbal and written communication skills
• Bachelor’s degree in finance or related field (preferred)
• Experience in a SaaS organization (preferred)

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

CLICK HERE TO APPLY


Source: Remote Global, InVision

NOW HIRING: Customer Service

Company: Sykes
Website: https://www.sykes.com/
Headquarter: Tampa, Florida, United States


Do you enjoy a workplace where you have to be efficient, self-sufficient, patient, and empathetic? Do you enjoy a fast-paced environment, with very little downtime, helping customers with a variety of issues? Do you want to gain a sense of satisfaction by solving complex caller issues? We’re looking for people who enjoy a challenge and thrive in an remote environment where things are moving very quickly.

In this position you will use your empathy, patience and resilient nature to resolve issues. You will provide each caller guidance and troubleshooting, all while maintaining a strong brand presence with all customers. Your goal will be to satisfactorily resolve the customer’s need at the end of each interaction.
See your skills turn into a career, or continue your successful career with the only company you’ll ever want to work for! SYKES empowers you to choose the shift you are available to work. People are our most valuable asset, and we provide world-class training, benefits, and growth opportunities to help you become the best the industry offers.


Primary Responsibilities

• Answer back to back calls and resolve issues in a remote environment
• Build a strong relationship with your customer
• When they hang up with you, they will have their issue completely resolved, and remember the great service they received
• Resolve the problem quickly and ensure situation does not escalate
• Speaking clearly with empathy in both positive and negative situations
• Communicate clearly and effectively
• Multi-task while on the phone – resolve the issue while maintaining a short call time

Key Factors for Success

• Do you hear someone’s situation and are able to put yourself in their shoes?
• Do you go out of your way to help others?
• Are you able to be the voice of the company?
• Do you stay calm in escalated customer situations?
• When you get stressed, are you able to maintain your neutral point of view?
• Do you stay calm under pressure?
• Are you organized and efficient?
• If so, come find out why SYKES has been the employer of choice for so many people who want to transition their career from the office to their home!

Required qualifications, skills and experience

This is the right job for you if you’re able to:

• Speak on the phone and use a computer
• Empathize and be friendly with people you’ve never met
• Use logic and solve problems
• Be part of a team
• Desired qualifications, skills and experience

Nice to have (but not required):

• Customer service background
• Experience with financial services, healthcare, technology companies, or something similar

To apply for this job please visit jobs.sykes.com.


Source: Remote Global, Sykes

NOW HIRING: Director of Marketing

Company: Dataquest
Website: https://www.dataquest.io/
Headquarter: San Francisco, California, United States


Dataquest is an interactive online learning platform for data science. We’re passionate about helping students go from 0 to job ready. We help students deeply learn concepts, build projects, work together, and gain the confidence they need to start new careers. Read more about our philosophy here, and read what students think here.

We want to help tens of millions of students worldwide change their lives through data science education, and you’ll play a key role in helping us get there. We are looking for a Director of Marketing to ensure that the company has a robust digital presence, is attracting steady signups, and is converting those signups to customers.


Who Should Apply?

We’re looking for an experienced marketing professional with a passion for driving growth, who is able to employ unique marketing techniques. You should be mid-to-senior level in your career with at least two years of experience as a Head/Director/VP for a marketing team.

We need a skilled marketing strategist who is able to drive creativity and enthusiasm in others. Ideally, you’re someone who is also excited by the numbers, as the goal is to increase the company’s market share and maximize revenues in order to thrive against competitors.


How You’ll Contribute:

• Design and implement comprehensive marketing strategies to grow brand awareness and attract new members
• SEO and Organic Traffic generation
• Paid advertising
• PR
• Partnership development
• Manage and mentor the marketing team by providing quality guidance and feedback.
• Produce ideas for promotional events or activities and organize them efficiently.
• Plan and execute campaigns
• New product features
• Course launches
• Special events
• Setting up, monitoring, and reporting KPIs.
• Responsible for ensuring a quality online presence
• Marketing Website
• Advertising
• Email Marketing
• Conduct general market research to keep abreast of trends and competitor’s marketing movements.
• Control budgets and allocate resources amongst projects.
• Become the organization’s agent towards external parties such as media, stakeholders and potential clients and build strategic partnerships.

Requirements

Must Have:

• Proven experience as Marketing Director.
• Experience monitoring and optimizing paid media including Facebook Ads and Google PPC/Display advertising.
• Experience with online marketing
• Website optimization
• Email marketing
• Excellent people management, leadership, and organizing skills.
• Analytical and creative thinking.
• Excellent written communication and interpersonal skills.
• Up to speed with current and online marketing techniques and best practices.
• Thorough knowledge of web analytics (e.g. Google Analytics).

Nice to Have:

• Experience building PR strategies and working with a team to execute successful outreach.
• Experience building partner relationships and creating cross-promotional partnerships.
• Experience working with and/or leading remote teams.
• Experience working in a startup environment.

Why You Want to Work at Dataquest:

• The opportunity to see your impact on the lives of our students every day.
• Be a part of an engaged and mission-driven team.
• The chance to contribute to product direction and decisions.
• We’re fully remote!
• A supportive environment where you can get help when you run into blockers.
• Flexible vacation and sick leave.
• Annual Professional Development Allowance.
• Medical, dental, and vision benefits (for full-time US-based employees only).
• 401(k) and life insurance plan. (for full-time US-based employees only).

CLICK HERE TO APPLY


Source: We Work Remotely, Dataquest