NOW HIRING: Freelance Script Writer

Company: Filmless
Website: http://www.filmless.com/
Headquarters: San Francisco, California


We have an ambitious mission at Filmless: provide the fastest, easiest, and most affordable way for companies to get professional videos. As a rapidly growing company, we're searching for individuals as determined as us who are ready to step up, take ownership, and wear as many hats as needed to achieve the highest level of success. 

Check out our videos on our website before applying so that you know what kind of videos we create: http://www.filmless.com/

And if you want to stay in the loop with our work, please subscribe to us on YouTube: https://www.youtube.com/channel/UCQeliCfKMF6r-cvp6dNpMgw 


Job Description

We’re looking for flexible, creative, and ambitious copywriters to write, edit and review video scripts. You must be able to generate great ideas and write scripts/treatments for a wide variety of client’s products and services. This is a work from home job so you can work from any city, state, or country. Specifically, you should be able to:

• Develop concepts, storyboards, and write script content for various types of videos (explainer, promo, and interview style videos)

• Create the angle, content, and tone according to the needs of the client and the audience for each video 

• Collaborate with clients and team members 


Qualifications

• 5+ years of experience in content and script writing that appeals to wide audiences 

• Well organized and detail oriented

• Ability to manage multiple projects of varying complexities, meet deadlines, and work well under pressure

• Must own a Mac or Windows based PC or laptop


Additional Information

Requirements

• Please submit your resume and include the following in the message box:

        o Why are you interested in working at Filmless?

        o What’s your favorite movie and why?


CLICK HERE TO APPLY

NOW HIRING: Junior Developer

Company: Conversio
Website: https://conversio.com
Headquarters: London, United Kingdom (UK)


We are Conversio and we've built an all-in-one marketing dashboard for Ecommerce stores. We have a huge passion for small business and are building products to help them grow.

We’re looking for a passionate Junior Developer to join our growing team.


The Responsibilities

You will work alongside our Development and Customer Success team to primarily help with bug fixes and smaller product improvements or additions to support Conversio customers.


The includes but is not limited to:

• Working with users, troubleshooting issues and fixing bugs
• Assisting the Development team on product-related tasks
• Building integrations with third-party services and API's
• Building internal tools to help Conversio customers be more successful or help our Customer Success better support customers

The Qualifications

It is not a requirement to have in-depth knowledge or loads of experience with our current stack or tools. We're happy to work with you to learn these and our only expectation is that you take on the challenge of learning something new every day. :)


These are (some of) the tools that we work with every day:

• NodeJS, GO
• MongoDB, Redis, Elasticsearch & RabbitMQ
• HTML5, WebSockets
• CSS, Sass, Bootstrap
• React, D3, jQuery
• Git (GitHub)

We Expect That:

• You have a passion for the eCommerce space and building products and solutions that drive incredible value for other businesses.
• You enjoy working within a team without compromising your own initiative and intuition.
• You want to learn new things and are going to take every opportunity to do that.
• You take action and pay attention to detail.
• You have superior communication skills.

How We Work:

Conversio is a UK corporation.

The team is completely distributed and all team members work remotely.
We believe that "bums in seats" is a bad indication of productivity and instead trust in our team members to apply self-discipline to do great work consistently.

We work in the most flexible way possible and have a "no holiday" policy (i.e. you take a break whenever you need it to recharge and fuel the next phase of great work).


Remuneration:

• Salary is market-related and open for discussion / negotiation.
• Equity is also an option.

More about the Conversio team:

Conversio is a group of people with a goal. That goal is to take over the world (by creating value and utilising wasted opportunities).

Our journey started with a spark; an idea that pulled together a small team of unique misfits. This team started with a blank page and have created a platform that is being used by more than 15 000 stores to generate more than $50m in additional revenue. This is not the end of this glorious story, in fact it’s just the beginning.

CLICK HERE TO APPLY

NOW HIRING: Customer Service Manager

Company: Upwork
Website: https://www.upwork.com
Headquarters: Salt Lake City, Utah, United States


At Upwork we are customer obsessed – WOWing our customers and making them successful is one of our most important tasks. The Customer Support Manager will focus on WOWing over 8M+ combined customers. You will be the key champion for ensuring our customers’ service and support is exceptional. You will partner with trust & safety, marketing, product, and engineering to develop and execute our customer support strategy from all angles of the business. We are looking for someone who has a passion for actionable analytics and leveraging quantitative and qualitative data to drive successful customer outcomes.

This is an exciting and challenging role that requires exceptional customer centricity, team building, a motivational style and analytical skills. The right candidate is truly passionate about customer advocacy and has a proven track record to talk about.


In this role, you will:

• Lead Upwork's global customer service organization which includes team leads and customer facing personnel
• Coach, develop, and create career plans for a distributed workforce
• Be accountable for WOWing customers and solving issues faced by customers at scale
• Ensure customer feedback is captured and conveyed internally to enable ongoing improvement of products and services
• Effectively direct and manage the day-to-day operations of the customer service team (customer satisfaction, quality assurance, productivity, etc.)
• Devise a customer contact methodology to monitor and improve retention rates
• Work cross-functionally and with other areas of the business to proactively analyze and assess overall customer experience
• Use qualitative and quantitative analysis to drive operational excellence

REQUIREMENTS

To win in this role, you need:

• A background in customer service, contact center operations, customer engagement, satisfaction, or retention
• Experience driving customer-related strategy, operations and results in large scale and swift moving organizations
• To be an enthusiastic and creative leader with the ability to inspire people
• A demonstrated ability to drive process improvements and change management
• Excellent communication and presentation skills, as well as highly refined interpersonal skills
• The ability to define new models and processes from the ground-up and operate at scale
• Experience with a distributed workforce highly preferred
• Upwork platform experience

CLICK HERE TO APPLY