NOW HIRING: Product Manager

Company: Credit Repair Cloud
Website: https://www.creditrepaircloud.com
Headquarters: Los Angeles, California, United States

Credit Repair Cloud is a B2B SaaS Software that powers over 5,000 credit repair companies. We are the leader in our industry, and our customers have helped hundreds of thousands of consumers to clean their credit, by improving over 4,000,000 credit report items, and collecting for them over $87ML in revenue. Our mission to help entrepreneurs to start, run, and grow profitable credit repair businesses and change lives began in early 2002 as a bootstrapped startup. Today we're a stable, fast-growing (Inc. 5,000) company with over 50 team members around the globe and products that our industry loves.

Why What We Do Matters

At Credit Repair Cloud, we create products that help Credit Heroes™ (our customers) to help their clients with their credit, to truly change lives, and make a great living in the process. We help them by creating the software, the systems, and the strategies, to grow multi-million dollar credit repair businesses from nothing.

Role

You will be a vital part of our product development team, working closely with the development, design, customer success, and leadership teams to build fast-evolving and unique products. You will be involved in all stages of product development. You will have a real impact on delivering products that help our customers streamline their process of starting, running, and growing their business.

Responsibilities

• Fully understand Credit Repair Cloud’s business strategy and work to deliver products with our unique mission and perspective in mind.
• Fully understand our Customer Journey, from first exposure and into an active paid user and beyond.
• Be a positive and encouraging voice for our team, according to our Company Culture Code.
• Accountable for creating the end-end flow of features in all aspects of product management.
• You will closely work with a small team of UX/UI designers and an engineering team to execute on this vision and will be supported by our CTO.
• Collaborate with the QA team and set goals to be in line with the scope of the feature/product design and to mitigate the risk of any bugs deployed into the production.
• Conducting market research analysis of competitors/various SaaS businesses.
• Should be able to create User Stories with supporting documentation for the Product Owner and the dev team to develop User Stories and help define Acceptance Criteria.
• Deliver world-class software, analyze results from app changes, and suggest improvements.

We're an agile, fast-growing company, and this job description isn't meant to be a complete list of your qualifications or all of the things you'll do, but to give you an idea of your daily work here at Credit Repair Cloud.

Results

• Help prioritize the product roadmap and coordinate the new feature development.
• Research new feature ideas and suggest improvements to existing features to improve user experience.
• Act as a liaison between the product development and engineering teams.
• Suggest product metrics to the management to evaluate the product/feature performance.
• Optimum use of analytics data to suggest changes and ensure the app is constantly on par with the metrics defined by you.

Requirements: Must Have

• 5+ years of experience working as a full-time Product Manager in a SaaS company, delivering complex products.
• Good understanding of working with API’s.
• Excellent verbal and written communication skills, with proven experience in presenting ideas to key contributors throughout an organization.
• Experience defining and helping develop new feature sets from inception to launch.
• Prior experience working with Engineering teams and UI/UX designers.
• Prior experience working with remote teams.

Requirements: Nice to Have

• Good understanding of Agile methodologies in a Scrum environment.
• Previous experience working in a CI/CD environment.
• Bonus: If you are a wireframe ninja.

Why Work Here?

• Do work that changes lives. Watch this 3-minute video from our founder explaining our mission: https://vimeo.com/374790088 And about our company: https://wi.st/35h0tUw
• Here’s what our customers say: https://vimeo.com/304728785 | https://vimeo.com/355342328 https://www.trustpilot.com/review/creditrepaircloud.com & https://tinyurl.com/CRC-Google-Reviews
• Grow with a passionate team: https://www.creditrepaircloud.com/about-us
• Full-time position in a stable yet fast-growing, self-funded company
• Freedom to work from anywhere. Though we do ask that you’ll be around during PST, you will have flexibility with your schedule.
• Paid time off post an onboarding period, plus US holidays
• A highly supportive environment, an outstanding, smart and caring team and a real chance to learn and grow
• Work at a SaaS company whose mission is to change the lives of our customers, their clients, and our team
• Join a company early and have a voice in a future hundred million dollar company

We hire for talent and drive, and it doesn’t matter what your gender, religion, race, or language are, who you date or who you spend your life or time with. What we care about is people who believe in our company’s mission to change lives, who help each other and the company grow and move forward.

Please note: working hours are PST mornings + working with the team in Asian timezones.

Source: Remote OK

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NOW HIRING: Technical Writer

Company: ReCharge Payments
Website: https://rechargepayments.com
Headquarters: Santa Monica, California, United States

With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. Our mission to make repeat orders easier began five years ago as a bootstrapped startup and today we're at the forefront of recurring billing software with over 200 remote-first employees around the globe processing hundreds of millions of dollars in sales every month.

As a Technical Writer you will work closely with Product and Engineering teams to create in-depth technical documentation for Recharge’s solutions and emerging products. You will be supporting existing product/process documentation as well as documenting new features and applications that arise. The documentation created will be made available to support our customer base and partners from a technical standpoint.

What You’ll Do

• Live by and champion our values: #ownership, #empathy, #simple-solutions.
• Develop and deliver high quality, user-friendly documentation for customers, partners and internal consumers.
• Collaborate and communicate with Engineering, Customer Success, Product, and other internal teams to gather and research relevant information to enable successful documentation.
• Track and lead project efforts: reviewing, editing and updating new and existing API documentation to validate for accuracy, clarity, consistency, and overall quality.
• Worked with distributed, dynamic, agile software engineering teams.
• Be a technical leader that drives project processes and technical projects to meet time sensitive deadlines.
• Maintain continuous training on the ReCharge platform and new features.

What You’ll Bring

• 2-5 years of experience in a technical writing role within a SaaS or Ecommerce organization
• Recent, relevant experience writing API documentation and familiarity with SaaS
• Strong working knowledge of documentation tools
• Ability to communicate clearly in writing to both technical and non-technical people
• Strong verbal communication skills to be able to excel in working cross functionally
• Ability and desire to work in a fast-paced environment
• Desire to work remotely and make an impact at a start-up
• Bachelor’s degree or equivalent in related field

ReCharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. ReCharge Payments prohibits any form of workplace harassment.

Source: Remotey, ReCharge Payments

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NOW HIRING: Product Manager, Mobile & Web Applications

Company: FormAssembly Inc.
Website: https://www.formassembly.com
Headquarters: Bloomington, Indiana, United States

Are you interested in joining a 100% remote SaaS company dedicated to helping customers streamline organizational processes and be better stewards of their data? Consider applying for open positions at FormAssembly, an enterprise web form creation and collection platform used by some of the largest and most well-known organizations in the world.

We are a team of collaborators that are passionate about providing the very best to our customers, partners, and stakeholders, internally and externally. We are travelers, artists, athletes, and animal lovers creating an incredibly strong, fully remote team and providing amazing results, no matter where we are. We’re problem solvers and continuous learners who are never afraid of a challenge, and we’re looking to add another amazing member to our Product team.

FormAssembly is growing fast and we are excited to add a Product Manager to help scale our products to the next phase of our growth. Specifically, we are looking for someone who is passionate about building mobile and cross-functional web experiences that delight our customers and drive revenue from concept to completion. You will be responsible for driving business growth and defining solutions that deliver on customer and business value.

Responsibilities

• Lead with an inspiring vision and strategy for our mobile and web products.
• You will create and own your roadmap based on that vision and strategy; measure and increase overall product portfolio health and performance; understand market demands; negotiate priorities; and take acceptable risks to maximize the value for our customer and business.
• Validate problems, opportunities and solutions with users, feedback and data.
• Maximize the value of our company's product offerings and the productivity of your development squad.
• Orchestrate internal and external engineering teams using Agile methodologies to deliver on our vision including product roadmap development, sprint planning, user story creation, backlog prioritization and grooming.
• Lead all aspects of the mobile product creation, including gathering and prioritizing user requirements, writing specifications and working closely with engineering, analytics, product management, marketing and business to ensure product goals are met.
• Understand and anticipate customer needs to drive product definition and positioning.
• Engage directly and regularly with customers to gain in-depth understanding of their business processes and product needs.
• Perform competitive analysis and market research to guide product planning.
• Work closely with the UX team to drive user research and testing, and with design to create delightful experiences for job seekers.
• Influence other product teams and cross-functional teams to ensure successful outcomes in your focus areas.

Requirements

• 4+ years of experience in product management within fast-paced, agile environments.
• SaaS enterprise mobile and web product experience preferred.
• Familiarity with mobile interface design on iOS, Android and mobile web platforms with proficiency in the Apple Human Interface Guidelines and Google Material Design Specification.
• A rich understanding of app ecosystems and related technologies.
• Excellent judgment, advocacy, communication and prioritization skills.
• Critical thinking skills to quickly make and measure decisions across products during planning and execution.
• Strong business & financial acumen to set the right goals and targets.

Bonus Points for:

• Experience with Salesforce.com.
• Experience working in a remote team.
• Analytical and customer mindset in solving problems.
• Entrepreneurial spirit and a passion for developing new products.
• Strong presentation and written/verbal communication skills.
• Action-oriented, self motivated and a team player.
• Bonus if you have an MBA in a technical, business or quantitative field, but not required.

About Us:

FormAssembly is a leading enterprise data collection platform, built to help organizations streamline processes and drive quality form conversions. At our core, our mission is to help organizations collect, use, and be good stewards of the personal data entrusted to them.

We work across multiple industries with well-known customers, including Amazon, Aetna, Lenovo, Volvo and others. We have been recognized in the 2018 and 2019 Inc. 5000 lists of fastest growing private companies, and we are a G2 Crowd Winter 2019 Leader.

Here are some links to give you a peek into what it’s like to work at FormAssembly:

• Meet our awesome team.
• Learn how and why we work remotely.

If you’re a genuinely nice person who is great to work with, respectful, and who will put the team and our customers first, we’d be thrilled to have you apply for this position.

FormAssembly is an equal opportunity employer. If you belong to an under-represented group in tech, you’ll find a welcoming culture that thrives on diversity.

This is a full-time position, open to all locations (working remotely from home).

Benefits

FormAssembly offers several benefits that help to facilitate a healthy team, personal growth, and a work-life balance, all of which contribute to creating a more engaged and passionate workforce.

• Health benefits (health, dental, vision) for team members based in the United States
• 401(k) with 4% company match for team members based in the United States
• 4 weeks paid vacation and 9 company holidays
• Flexible work schedule
• Paid parental leave
• Charitable contribution match
• Budget for professional development
• Company provided Mac laptop

You'll be joining a talented and fun team, working together to build something great!

Source: Remote Global, FormAssembly Inc.

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