NOW HIRING: Client Coach

Company: SimpleTiger
Website: https://www.simpletiger.com
Headquarters: Sarasota, Florida, United States

A client coach is essentially a balanced mix between a traditional account manager and a project manager. In this role you would act as the first point of contact for clients interacting with SimpleTiger on a consistent basis, and coordinating that communication with the proper people within our team. Think of yourself as the point guard of our team, and the liaison to the client. You would be initially setting up new client projects on our project management systems such as Slack and ClickUp, building and delivering monthly reports to the client, and managing the internal schedule of our team. A client coach is first and foremost a client liaison, but is also responsible for keeping our internal team on schedule to hit deadlines and finish projects on time.

• Full-time
• Remote work
• Project Management + Client Management

Responsibilities:

• Sending weekly client updates about the happenings of the project
• Monitoring weekly client performance metrics (keyword rankings, organic traffic, organic conversions)
• Monitoring weekly tasks in ClickUp assigned to both internal team and clients to ensure timelines are being met
• Coaching clients through their assigned tasks based on our strategy recommendations to ensure we are seeing results
• Helping clients set up goals and conversion tracking in Google Analytics
• Build and send monthly reports to clients, providing highlights on results and guidance on any strategy adjustments
• Jump on monthly calls with clients to review results, review tasks in ClickUp, discuss questions and concerns, etc.
• Prioritize client happiness through establishing trust with clients by listening to their needs and concerns
• Coordinating calls and meetings between agency team members and clients as needed
• Onboarding new clients, setting up new projects, establishing timelines for project deliverables
• Help improve updates to SOPs, timeline projections and client communication
• Communicate client feedback to internal team for improvement and adjustments to strategy
• Work through roadblocks with internal team and clearly communicate any adjustments to timelines or plans with the client
• Understand client’s marketing goals and how SEO fits into the bigger picture
• Stay up to date with search trends, algorithm changes, ranking factors, best SEO practices, etc.
• Work with billing/accounting team to ensure invoices are being paid, invoice adjustments are being made, and team is working within scope and budget
• Be comfortable with up-selling on projects to tap into more opportunities for better results
• Be comfortable with managing a team to stay on top of tasks and provide quick and clear communication to clients.

Requirements:

Experience:

• Experience with SEO: Knowledge about SEO, understanding what goes into an SEO project, and ideally to have either overseen or worked in an SEO project previously. Ideally having worked at an agency that does SEO would be a bonus.
• Experience with SaaS (Software as a Service) businesses: As SimpleTiger is 100% focused on fulfilling projects for SaaS clientele whomever handles this role has to have an understanding of how SaaS businesses generally operate, what their needs typically are, and what unique problems they face in marketing.
• Analyzing Results: Experience analyzing results in Google Analytics (or other analytics software) and rankings from ranking software and being able to provide context around those results is incredibly important and fundamental to this job.
• Building Reports: The client coach is responsible for building our monthly reports for clients, pulling in their Analytics, Ranking, and any other data that we are tracking and adding context to those reports then delivering them on monthly calls with the client directly.
• Project Management: Experience managing a team is a major bonus, as project management is an integral part to this role.
• Team Management: Experience working within a team and knowing how to communicate differently with individual people for the best result is a fundamental component of this role. Empathy is highly valued in this role.
• Client-facing role: Comfort and excitement to work with clients on a consistent basis is huge in this role. Frequent client Zoom calls, and text chat are to be expected.

Software & Tools:

• Google Analytics
• Google Data Studio
• Keyword Research & Tracking Tools (Agency Analytics, Ahrefs, etc.)
• ClickUp or similar Project Management Tools
• Toggl
• Quickbooks
• Google Drive, Docs, Sheets

Intangibles & things we would love:

• Someone who is capable of and excited by working autonomously.
• Someone who is very organized and efficient
• Someone who has a track record of quality client relationship management in an agency or in-house at a SaaS business
• We want to find someone who really aligns well with our core values and applies them to their role.
• As this role is highly communicative (and we’re an entirely remote team) great written and verbal communication is paramount. Being the liaison to the client generally you will have the most engagement with the client throughout a project, and as such you represent SimpleTiger in a massive way. We expect that you would be personable, empathetic, excited, and eager to solve problems with clients.
• We want someone who has a passion for progression, and would like to learn as much as they can about their role and to fill it out as best they can. Someone who looks for gaps or issues to solve and is willing to put in the work to help change processes if necessary to improve the effect we have for our clients and the efficiency of our team.
• Someone who is consistent and reliable. As this role is one of the more consistent touch points with clients, it needs to feel to a client like they can always rely on you being there to communicate with.

Benefits:

• Completely remote work environment (work from home, at an office, wherever so long as the work gets done and you’re able to have stable calls with our clients and team consistently)
• Completely decentralized work (work from anywhere, so long as you can make calls and interact with clients when they need to)
• Health Insurance & 401k
• Flexible paid vacation, and all major holidays paid vacation

Who is SimpleTiger?

We do simply effective marketing for the businesses we love so they can reach the customers they need. We are 100% focused on the SaaS community, and SEO is our method of driving consistent marketing growth. We’re a scrappy team of skilled marketers always looking to improve and push the needle for our clients.

For more information about SimpleTiger check out our about page and the rest of our website to see more!

Source: Best Remote Job, SimpleTiger

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NOW HIRING: Marketing Specialist

Company: Insight Education Group
Website: https://www.insighteducationgroup.com
Headquarters: Encino, California, United States

Job Description:

Reporting to the Chief Strategy Officer, the Marketing Specialist is responsible for executing various marketing and social media activities to increase brand awareness and position Insight Education Group, as well as its executives, as thought leaders in the education space. Additionally, the Marketing Specialist will create and implement a strategy for building relationships with new state, district, and school partners.

Please note, you MUST submit a cover letter with your resume to be considered for this position.

Specific responsibilities include:

• Identify and cultivate external relationships with new state education agencies, districts, and schools
• Direct and guide website and social media presence (Twitter, Facebook, LinkedIn, Instagram, and YouTube)
• Maintain a strong content marketing calendar while consistently managing blogs, email and social media campaigns, webinars, videos, press releases, and speaking engagements
• Establish, nurture, and grow a community of followers and brand advocates/ ambassadors; attract new partners as a component of a larger marketing and storytelling strategy
• Use HubSpot for website updates, largely focusing on high-conversion landing pages
• Assist with the support of website inquiries (including live chat) and filter them to the appropriate team member
• Develop and refine marketing goals, pricing strategies, promotional activities, and branding in consultation with Insight leadership
• Direct market analysis and research to identify new trends and opportunities
• Create content for and manage all marketing materials, including: blogs, playbooks, website, video, brochures, presentation decks, and mass mailings, etc.
• Leverage Insight’s existing conferences and events to create new partners
• Participate in weekly and bi-weekly business development team calls
• Other duties as assigned

Required Qualifications

• 2-4 years of work experience in relevant field
• Bachelor’s degree required
• Background working on marketing, communications, graphic design, storytelling, and branding
• Background working in education or a school environment and knowledge of education policy and research landscape preferred
• Ability to manage priorities and work independently
• Highly organized, detail-oriented, with an ability to meet deadlines
• Excellent verbal/written communication skills required
• Understanding of SEM and SEO, and both paid and organic social media strategies
• Proficiency with Excel, Power Point, Word, Gmail, and basic coding skills
• Experience with HubSpot and Salesforce preferred

Skills/Characteristics

• Demonstrated ability to foster and maintain positive relationships with high-level district and state leaders, partners, and other constituents
• Superior project management, organizational, and prioritization skills
• Able to work efficiently and autonomously
• Flexible, resourceful, and good-humored
• Must thrive in and understand a fast-paced virtual office environment

Location

Insight Education Group is a virtual company headquartered in Encino, CA. We seek to hire the best person for the position, regardless of location. Currently, our staff members reside in California, Connecticut, Delaware, Georgia, Indiana, Louisiana, South Carolina, Texas, and Washington D.C. The location for this position is flexible.

Compensation

This positions pays up to $40,000/year.

Insight Education Group provides competitive compensation and an attractive benefits package including a performance-based bonus based on individual and firm success, health care coverage, and access to 401(k) accounts.

We are proud to be an Equal Opportunity Employer. Applicants for employment are considered without regard to race, color, religion, sex, age, sexual orientation or national origin, or any factors prohibited by local, state or federal law. Applicants with disabilities may be entitled to reasonable accommodation under the ADA and related state laws. This employment application does not create a contract or offer of employment. If hired, employment with the company will be on an at-will basis and can be terminated at the will of either you or the company.

Company Description:

We are an international educational consulting organization that partners with education leaders to develop the strategy and confidence to lead bold change—and we provide the wrap-around and embedded supports to make change happen. As former teachers, coaches, school leaders, and high-level district and state administrators, we appreciate the challenges, nuances, and opportunities of implementing large-scale change and we know the keys to making them stick.

Since 2000, we have partnered with schools, districts, charter management organizations, and states in the US and abroad through some of their largest challenges, including:

• successfully turning around chronically underperforming schools through a variety of evidence-based school improvement supports,
• training aspiring and current leaders to be strategic and get the right things done through leadership academies and executive coaching, and
• helping to change the culture of teacher growth to one of trust through PLCs, professional development, and instructional coaching.

The efficacy of our work has been documented in prominent studies such as:

• The Bill and Melinda Gates Foundation’s Measures of Effective Teaching Project
• Harvard's Center for Education Policy Research's The Best Foot Forward Project
• RAND Corporation's Improving Teaching Effectiveness: Access to Effective Teaching
• Georgia's Governor’s Office of Student Achievement (GOSA)'s 2015-2016 End-of-Year Evaluation Report for the Reading Mentors Program

We continuously seek individuals from diverse backgrounds who are committed to implementing large-scale change in schools and districts nationally so that every child has access to a high-quality education.

Insight is an equal employment opportunity employer committed to maintaining a non-discriminatory work environment. Insight does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, gender expression, or any other personal characteristic protected by applicable law. Women, minorities, individuals with disabilities, veterans, and members of underrepresented groups are strongly encouraged to apply.

Source: Best Remote Job, Insight Education Group

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NOW HIRING: Head of Design

Company: Imgur
Website: https://imgur.com
Headquarters: Remote

Hello internet friend, we are Imgur’s “find wonderful people” team (or “talent acquisition” if you wanna get technical), and we’re on the lookout for an incredible Head of Design. Sound good? Good.

Imgur?

Let us introduce ourselves… we are Imgur. The place where memes are born and selfies get downvoted into oblivion. We have a community of bajillions (this is a somewhat official estimate), who visit every day and leave with smiles on their faces. A community where anyone can post a picture of their dog’s butt and be internet-famous the very same day, the American Dream is alive and well folks. The magic of the internet.

Imgur’s mission is to lift the world’s spirits and we like to bring that mentality to our work every day. We see it as an honor and a privilege to work on a tech product that genuinely makes people happier.

Or in the much more succinct and professional sounding words of our communications team…

Imgur is the easiest way to discover and enjoy the internet’s most entertaining content. It’s where you’ll find the internet’s funniest, most informative and inspiring images, memes, GIFs, and visual stories. Powered by a passionate community of people from all around the world, we put smiles on the faces of over 250m people around the world each month.

You?

We’re looking for a talented Head of Design to be the voice of design across Imgur and to manage and mentor a world-class growing design team. You will help to define, lead and execute the design brand and UX strategy while working alongside our engineering, product and community teams. If you are passionate about design and inspiring teams to build better products, then this role may be for you.

The role:

• Lead design strategy at Imgur, both pushing our design forward and maintaining brand cohesiveness for all products
• Evolve Imgur’s design practice and processes
• Collaborate with the cofounders to evolve the Imgur brand and identity
• Manage and mentor a small product design team where you’ll promote a highly collaborative, fun, and creative team culture
• Roll up your sleeves and be able to execute designs from whiteboard to prototypes, working with product managers and engineers - this is a hands-on role
• Collaborate with product managers to review user data and conduct user research and translate it into effective design solutions
• Be a strategic design partner to our leadership team

What you bring to the table:

• 10+ years of UI/UX experience, including experience as a design team lead
• A leader who prefers to lead by doing, you can’t resist the urge to practice your craft by rolling up your sleeves and working alongside your team to unlock creativity.
• Proven ability to work cross-platform (iOS, Android, desktop web, mobile web) and across all levels of fidelity (whiteboard to wireframes, mockups, and prototypes)
• A respected designer and product thinker that has mastered their craft
• A mentor who is energized by growing others’ careers and knows how to motivate a team
• Experience with navigating ambiguity and moving quickly and iteratively.
• Values business awareness, understands the technologies used and pursues research and data insights.
• Stellar written and verbal communication skills and excellent attention to detail
• Skills in a wide range of design and prototyping tools (we use Figma)
• You are excited about what we are building at Imgur

Benefits:

• Competitive salary, fully covered medical/dental/vision
• 401k matching
• Flexible PTO per year
• Wellness stipend
• Commuter/parking benefits
• Opportunity to work on the world’s largest image-sharing community!
• Dogs in the office
• Work from home Wednesdays!
• Work the way that works for you! Work in the office or remote.

Above all: As we grow, so will you. Interested? Click apply and let’s begin the journey together. Note: if you don't meet these requirements we are still open to hearing from you.

Source: Best Remote Job

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NOW HIRING: Virtual Event Technologist

Company: Swoogo
Website: https://get.swoogo.com
Headquarters: Warren, Rhode Island, United States

We’re looking for an engineering-minded people-person (oxymoron? We hope not!) to join the Swoogo Virtual team as our Virtual Event Technologist.

The VET will work with the Director of Swoogo Virtual to support the Customer Success, Sales, and Strategic Account teams in guiding customers and prospects through virtual event set-up and best practices.

The Technologist should be fanatically committed to the customer experience and ready to employ their deep knowledge of the event tech landscape and the most popular streaming and conferencing tools to act as the guru* our customers go-to for all questions virtual.

This role is best suited to someone who can slip into different kinds of roles and conversations as easily as Johnny Depp, who’s as likable as Jennifer Aniston, who embodies the trustworthiness of Tom Hanks. Sound like we’re looking for someone special? Bet your butt we are.

*no crystals or essential oils required

The Day-to-Day:

• Consult with customers and prospects about how best to set up their virtual and hybrid events based on their specific needs
• Jump on demos with the sales team to answer questions about our virtual product
• Make recommendations about other products in the market that would work well with customers’ virtual events, and help them implement those systems
• Collect product feedback and frequent questions to help guide the internal virtual product roadmap

The Musts:

• Psst— when we say must, we really mean it. Candidates without obvious experience in the following will not be considered.
• Experience working in event tech AND events in general
• Deep knowledge of and experience working with at least one popular virtual communications tool (ex. Zoom, ON24, webinar.net, GoToMeeting/Webinar, webex)
• Product development or product marketing experience
• Experience working directly with customers, customer success experience preferred
• A self-starter who’s comfortable wearing a lot of hats and working from home/remotely full-time

The Nice To Haves:

• No person is an island— candidates who have experience in the following will be highly considered, but don’t feel like you shouldn’t apply if you don’t check all the boxes
• Knowledge of basic HTML, CSS, and Javascript
• Live/work on Eastern Standard Time
• Experience working remotely

What We Bring To The Table:

• Competitive pay
• Unlimited PTO, plus company holidays
• Covered health insurance, with options for vision and dental
• Full-time remote office
• Bi-Annual all-hands offsites (think Lisbon, think Miami, think Newport)
• Super positive company culture and the opportunity to work with a smart and passionate team

About Swoogo:

Swoogo provides user-friendly, super-intuitive registration and marketing software for virtual and live events. Whether you need a landing page and robust registration for an in-person gathering or a kick@ss event hub for an online shindig, we’ve got you covered with unlimited conditional logic, beautiful templates, and straightforward pricing. After all, we’re the #1 event marketing software for planners who like to get sh!t done.

Catching our vibe? Shoot your resume to hireme@swoogo.com and tell us why we’re gonna love you.

Source: Remotely Awesome Jobs