NOW HIRING: Technical Support Engineer

 Company: Craft CMS

Website: https://craftcms.com

Headquarters: Bend, Oregon, United States

Pixel & Tonic, the team behind Craft CMS, is looking for an experienced Technical Support Engineer. The ideal candidate enjoys diving into complex technical issues, is experienced with Craft CMS, is as comfortable on the front-end as the back-end of a site, and is ideally available working APAC or Eastern European hours. We take pride in providing exceptional customer support, so it's important that this candidate has excellent written and verbal communication skills, is friendly and has a good sense of humor. At Pixel & Tonic, we work hard to create software that developers love using, but we like to have fun while we do it!

In this role, you'll have the opportunity to:

• Help shape the future of support at Pixel & Tonic across Craft CMS, Craft Commerce, and future products
• Make a meaningful impact on thousands of customers and developers by helping them solve technical issues they're encountering with Craft CMS and first-party plugins
• Find creative ways to help customers solve their problems
• Travel internationally for conferences and team trips
• Work remotely from anywhere in the world
• Have access to all the tools and tech you need to work effectively
• Earn a competitive salary with bonuses and benefits

To succeed in this role you should have the following skills and experience:

• Experience with Craft CMS and Craft Commerce
• Experience with modern PHP development using PhpStorm and Xdebug
• Experience with DevOps a plus
• Excellent written and verbal communication skills
• Ability to communicate effectively with both technical and non-technical customers
• Ability to analyze complex problems and present solutions
• Are self-motivated and can work independently

This is a full-time salaried position. Salary DOE

Location: 🌏 Worldwide

How do you apply?

If solving complex support tickets and helping shape the future of Craft CMS sounds like your kind of challenge, we want to hear from you! Instead of your standard resume and cover letter, please send a short write-up addressing your experience, how it pertains to the skills listed above, and why you want to work for Pixel & Tonic, to jobs@craftcms.com, with “Technical Support Engineer” in the subject line.

Source: Best Remote Job

NOW HIRING: Product Designer

Company: Apostrophe

Website: https://www.apostrophe.com/

Headquarters: Oakland, California, United States

As a product designer on Apostrophe’s Patient Experience team you'll solve complex problems that often span across the business's stakeholders (patient, pharmacy, doctor). You'll collaborate with engineers, product managers, data-sciences, in a fast-paced, rapidly growing environment. Using your skills in concepting, facilitation, prototyping, and visual design, you'll launch fabulous experiences that change the way people access dermatological care and make their lives more convenient. You’ll have an impact on our design framework, shape, and the way that we work and collaborate with each other. You will also work closely with engineering to ensure high-quality implementations.

You should have fully owned the design from start to finish for impactful features that ship quickly. These projects shouldn’t be subtle iterations, but comprehensive shifts or improvements where many stakeholders are considered and your stellar communication was a key factor in pushing the project past the finish line.

User centricity runs in our DNA. We strive to delight our patients with a “wow” experience, reimagining what a digital relationship with your dermatology can be. You love digging into data to help make decisions, using customer research to validate assumptions and have general project management skills (even if that’s just excellent self-management).

Our goal is simple- to increase positive outcomes of our patient experiences: get our patients confident, glowing skin!

What You'll Do

• Own design problems end to end, from initial concept through shipping and beyond
• Build flows and prototypes to tackle difficult UX problems
• Obsess over the details of visual and motion design
• Work with product managers to define requirements
• Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and operations
• Partner with engineers to ship pixel-perfect designs
• Ship, measure and improve your designs based on quantitative and qualitative feedback
• Brainstorm and iterate with your design colleagues to help raise the bar on the Apostrophe patient experience

Basic Qualifications

• 3+ Years of product design experience
• Prototyping skills
• Experience building products for web and iOS
• Knowledge of mobile and web design patterns

Preferred Qualifications

• A portfolio showing your high quality, thoughtful UI and UX work provides details of your role on projects and shows examples of systems thinking and functional designs that you have developed from start to finish
• A track record of shipping phenomenal design with an understanding of what details matter at each stage of the release cycle, and make vital tradeoff decisions
• You have experience designing solutions for systems with multiple levels of dependencies
• Experience working with qualitative and quantitative data that helps ground your decisions in real data, eCommerce and telehealth needs & norms, and business OKRs.
• Proven experience building for a consumer audience
• Ability to work collaboratively across cross-functional teams and levels
• You’re a proactive self-starter and you’re capable of communicating and prototyping design concepts rapidly at all levels of fidelity
• Examples of developing and conveying ideas clearly in a written and visual format—clearly demonstrate how your designs solve customers’ problems or add value to their lives
• Ability to facilitate team discussions and help drive toward decisions

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let’s move the world forward, together.

Apostrophe proudly prioritizes underrepresented groups for our partnerships. We do this for two reasons. One, we strongly believe that we can make a bigger impact in the world by having a diversity of voices in the room. And two, underrepresentation is a consequence of a prejudiced system and promoting underrepresented talent is the only lasting way to make systemic change.

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Source: We Work Remotely