Desktop Services Tier II technician
Installation, configuration, testing, and of Personal Computers, Laptops, Printers, and Software for the customers which is funded via the resource units in the contract for the equipment/Software that he/she will be supporting.
Skills Required:
• Desktop OS (Windows 7, Windows 8.1)
• Basic level server hardware replacement skills
• Customer service skills
• Basic data backup skills
• Minimum 2 year remote and on site troubleshooting experience
• Attention to detail
• Sense of urgency and communication skills
Optional Skills:
• Process documentation skills
• Server installation experience
• Installation of new Software utilizing remote tools.
• PC and Printer troubleshooting and repair.
• Application and hardware configuration for new equipment
• Data transfer from one device or drive to the next
• Customer interaction and communication
• Testing and validation of new resource units and images during creation
• Moving and relocating customer equipment from one site location to the next for site moves, remodels, etc.EEO Employer
Skills Required:
• Desktop OS (Windows 7, Windows 8.1)
• Basic level server hardware replacement skills
• Customer service skills
• Basic data backup skills
• Minimum 2 year remote and on site troubleshooting experience
• Attention to detail
• Sense of urgency and communication skills
Optional Skills:
• Process documentation skills
• Server installation experience
• Installation of new Software utilizing remote tools.
• PC and Printer troubleshooting and repair.
• Application and hardware configuration for new equipment
• Data transfer from one device or drive to the next
• Customer interaction and communication
• Testing and validation of new resource units and images during creation
• Moving and relocating customer equipment from one site location to the next for site moves, remodels, etc.EEO Employer
Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.
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