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NOW HIRING: UX Designer: Content

Company: CivicActions
Website: https://civicactions.com
Headquarters: Lafayette, California, United States


As a Technical Content Strategist at CivicActions, you will collaborate across disciplines in a radically open environment to develop thoughtful digital services for large federal, state and local government agencies and the people they serve. We are looking for someone with a breadth of UX knowledge with technical expertise in content strategy and content modeling to help us improve the Drupal authoring and publishing experience for a large federal agency.


Responsibilities

  • Build and implement the content strategy for client projects, identifying and adopting practices and methodologies that best supports the unique needs of each project.
  • Offer a content strategy perspective while collaborating with other designers, UX researchers, developers, and clients to ensure that content priorities are understood and considered during every stage of a project.
  • Lead content discovery activities including workshops and interviews with clients, subject matter experts, and end users.
  • Leverage findings from user, stakeholder, and competitive research to make informed content recommendations and communicate the strategic rationale behind them.
  • Assist clients and stakeholders in developing and improving governance structures to support the content strategy.


Specific Skills & Qualifications

  • You're familiar with human-centered design, lean startup and agile methodologies.
  • You have a portfolio of work demonstrating experience working with large content repositories, collaborating with other designers and developers, and building strong client relationships.
  • You have demonstrated experience with content audits and content modeling for content management systems.
  • You have experience with designing publishing workflows, user interfaces, and dashboards for Drupal content editors.
  • You can lead the development of content style guides at the enterprise level.
  • You’re experienced with training content editors on how to use a CMS.
  • You’re comfortable addressing and advocating for workflow changes that support the content strategy.
  • You have the ability to inform a content migration plan by making the content model and content strategy understandable to developers.
  • You’re experienced in information architecture and responsive content design.
  • You can make the business case for content strategy, speaking fluently about how recommended content changes meet business and user goals.
  • You’re experienced with broad research and discovery methods (interviews, observation, analysis, synthesis, etc.) beyond content strategy.
  • You can work well within existing design systems and guidelines.
  • You’re familiar with designing for accessibility.
  • You have at least five years of relevant experience.


Benefits

We excel in our benefits offering and believe that people who are well taken care of can be more balanced, healthy and happy. We offer 100% company-paid medical insurance, disability insurance, and life insurance. We have a generous 401(k) program. We have an open vacation policy -- employees are encouraged to take time off as needed to feel balanced, productive and healthy. We have paid maternity and paternity leave. We have an annual all-hands retreat to connect with each other in person. We also emphasize professional development and offer an annual stipend.

Community participation is important to us and we ask that you spend 5% of your working time giving back to a community that you care about. We attempt to keep our work products 'open by default'. This means that it is our intention that your work contributions during your time at CivicActions will be published under public license, enabling you to bring your passion fully into your activities without the fear that your expressions will be locked away or prevented from having a positive impact in the world.


Salary: $100,000 - $130,000


Location

We are a fully distributed remote team. For this position, you can normally work from home or find a great co-working space, although on-site visits and working sessions with clients will be necessary.

You will need a computer, webcam, strong internet connection and a structured schedule because we are a truly collaborative team. Ideally your timezone will be within the continental United States.


Apply

In order for the hiring team to evaluate your application, you will need to provide a portfolio and/or work samples that show your process and final result. Please either upload a file or provide a link in your application.

CivicActions is a dedicated, fun-loving team, looking for some talented folks to help us bring revolutionary digital services to government agencies and the people they serve.


We value diverse teams at CivicActions. We are an Equal Opportunity/Affirmative Action Employer.


Source: Best Remote Job, CivicActions

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