NOW HIRING: Freelance Customer Service Agent

Company: TeePublic
Website: https://www.teepublic.com/
Headquarters: New York, United States


TeePublic, the worlds fastest growing community of independent artists & designers is seeking a talented, well-rounded Customer Service Agent in a remote freelance position.

TeePublic was founded in 2013 by the team at BustedTees, already a leader in the online t-shirt space, with the mission to create the perfect environment for artists to interact, design and sell their work. We've struck a nerve and have had significant month over month revenue growth since launch.

As a TeePublic Customer Service Rep, you'll maintain customers trust in TeePublic by troubleshooting and repairing order issues. You use problem-solving and people skills to assure TeePublic customers find swift resolutions to their problems.

This position will run indefinitely. It is flexible in terms of days and hours a week, we just ask for a minimum of 20 hours worked weekly. Compensation will be $15/hr, paid bi-weekly. You will be working remotely but communicate with our team via email, slack, and weekly meetings.


Requirements:

- Customer Service experience a big plus.
- Experience with Zendesk, CRM tools or any website backends preferred.
- Strong people skills and a knack for problem solving.
- Ability to maintain composure and customer focus while troubleshooting and solving issues.
- Dedicated team player.
- Detail oriented and strong communication skills.
- You have an aptitude for learning quickly and taking initiative, you don't need a lot of instruction.
- You have excellent time management skills and can make decisions quickly.
- You naturally have empathy for other people and their problems!


CLICK HERE TO APPLY