NOW HIRING: Direct-Response Copywriter

Company: Webprofits
Website: https://www.webprofits.com.au
Headquarters: Sydney, New South Wales, Australia

We’re looking for a kick-ass direct-response copywriter to join our team on a contract basis writing sales copy for:

• Landing pages
• Email marketing campaigns / autoresponders
• Websites (landing page style)

We only work with the best, and we offer a high-volume of consistent copywriting work to the right person.

Requirements

What kind of person are we looking for?

• We’re looking for copywriters who have learnt the ‘ways of the force’ in the school of hard knocks…
• Copywriters who have earned their stripes by writing copy that needs to perform to put food on the table…
• Copywriters who have learnt from the masters – Joe Sugarman, Gary Halbert, Robert Collier, Victor Schwab, John Caples, Eugene Schwartz, Bob Bly, John Carlton – you name it.
• Copywriters who know how to persuade (with words) because they do it every day and absolutely love it.

If that sounds like you, send through your best 3 sales letters or landing pages along with an awesome cover letter (that shows your expertise).

Benefits

You can work at our office, you can work from home, or you can work on the beach… we don’t really care where you work, we only care that you write copy that converts.

Note: Applications without a cover letter and 3 examples will not be considered.

APPLY

Source: We Work Remotely, Webprofits

NOW HIRING: Product Designer

Company: Buffer
Website: https://buffer.com
Headquarters: San Francisco, California, United States

We’re looking for multiple Product Designers to help us iterate and improve upon the foundation we’ve built as well as help imagine what’s next.

In this role you’ll refine and improve existing workflows and features with our scheduling, analytics, and engagement tools across desktop and mobile. Beyond our core offerings, you’ll also explore, prototype, and bring to life entirely new interfaces and experiences – both inside and outside of social media – all in service of helping more small businesses get off the ground and grow.

To be successful in this role you’ll need strong collaboration skills, a bias toward action, and a desire to continuously deliver value to customers that strikes a balance between their needs and our business objectives.

Day to day you’ll collaborate directly with product managers, engineers, product marketers, data scientists, and other designers. You’ll also work closely with our Customer Advocacy (support), Marketing, and Data team

In this role you’ll report directly to our VP of Design.

What You’ll Do

• Work closely with product managers, engineers, data scientists, and other designers to actively scope and shape potential product solutions.
• Use prototypes and other lean design thinking tools to learn about our customers, their needs, and abilities.
• Solve for customer problems at scale, using a mix of research, customer interviews, product data, and your own intuition.
• Design well-crafted experiences that balance form, function, and our business goals.
• Help shape and improve our ever evolving design system.
• Support our Product, Engineering, and Advocacy (support) teams throughout the development, QA, and release lifecycles to ensure we’re delivering a great experience.
• Proactively seek and share feedback to help improve the overall quality of our products, our design thinking, and team culture.
• Be the voice of our customers and advocate for their needs and abilities.
• Uphold our values and code of conduct.

Helpful Skills and Experience

• Please treat the items below as a starting point for a conversation and not a hard list of requirements. If this role sounds exciting we highly encourage you to apply.
• Clear and concise communication skills.
• A portfolio that demonstrates screen design fundamentals including user flows, interfaces, prototypes, and a general understanding of interaction design.
• A solid grasp of visual design fundamentals including typography, color, composition, and hierarchy.
• Ability to synthesize feedback from multiple sources (customers, data, stakeholders) and find a path forward.
• Previous hands-on experience working on a web or mobile software product throughout the entire design lifecycle (discover, design, test, ship, and iterate).

Perks and Benefits

We hope that you’re excited by the possibilities that come with working at Buffer! In addition to our unique culture, we also offer these fun perks and benefits.

 Competitive salary: Our salary formula adjusts to your cost of living and experience. For this role, the range is: $125,000 – $145,000 USD.
 Work remotely (globally): Live and work anywhere in the world!
 Health insurance: We offer health insurance for all team members, international or US.
 Home office setup: Get a laptop + $500 to set up your home office.
 Growth mindset fund: Extra money for learning and development.
 Minimum vacation: At least 3 weeks/year, with no upper limit.
 401(k): With 3% company match.
 Family leave: 3 months of family leave for all parents, and more is possible.
 Retreats: When we can, we meet in person for company get-togethers twice per year.
 Working smarter stipend: Get extra cash for a co-working space or a coffee shop work.
 Free books and Kindle: Get a free Kindle and all the free books – digital, physical, and audio – you like, anytime.
 Sabbaticals: Take a 6-week break, fully paid, after every 5 years with Buffer.
 Profit sharing: When the company does well, all team members share the profits. We distribute 8-15% of profits annually to the team.

Hiring Process Overview:

• Step 1: Values and Culture – We’ll spend some time getting to know each other and diving into Buffer’s values and culture.
• Step 2: Role Interview – You’ll chat with other designers on our team, share a bit about your background, experience, and achievements, and learn more about the role.
• Step 3: Take-home Exercise – We’ll share a short take home exercise with you. This will help us get sense of your critical thinking and communication skills.
• Step 4: Team Interview – Finally you’ll chat with our VP of Design and a member of our product or engineering team.

Tentative Timeline:

• Through March 28th – Apply to join the team!
• March 29th – April 4th – We’ll review applications.
• March 29th – We’ll begin notifying all applicants. Those selected will be moving onto the first stage of the interview process.

APPLY

Source: We Work Remotely, Buffer

NOW HIRING: Customer Support Specialist

Company: Order Desk

Website: https://www.orderdesk.com

Headquarters: Meridian, Idaho, United States

Order Desk is a multi-channel order management app that helps ecommerce merchants automate, organize and control their order fulfillment process. Our customers include merchants new to ecommerce, fulfillment companies managing stores for their clients and internationally-recognized people and brands—to name a few.

We believe that:

• Customer support is essential to making a good product. The problems and questions our customers bring to us are what creates the foundation of every project we work on, so at Order Desk, we all do support. When we all help with support, everyone in our company is in tune with our customers and knowledgeable about our product and the way it’s being used.
• A healthy culture brings purpose to our work. We are invested in each other, we lift each other up, and we respect that we are each humans with lives, interests, and struggles outside of our jobs. We are serious about everyone on our team feeling safe, comfortable, and valued at work.
• Being self-funded keeps us invested. We care about what we do, so we’re in it for the long haul and are committed to growing responsibly and working creatively within the constraints of our own progress. Our goal is to make a useful, accessible product based on the needs of our customers, not the demands of investors.
• Remote work is the future. Being a remote company offers us valuable and diverse insight from a team of people all around the world. We believe in honoring the freedom to live our lives and care for our families and ourselves while practicing the self-discipline it takes to responsibly and successfully get our work done from wherever we choose to work.

About the Role

This is a full-time customer support position. We primarily communicate with our customers through email.

This isn’t your typical support role. Order Desk is a technically robust app where reaching proficiency takes time. Our approach to support takes experimentation and thinking outside the box as each customer we talk to has a unique problem to solve that requires reading comprehension, troubleshooting skills, analytical thinking and being able to concisely explain technical concepts in a non-technical way. A normal support ticket here is equivalent to an escalations ticket at another company, so if you love a challenge and you're inherently curious to know more, this is the job for you.

Our customers are people, not numbers, so we take a quality-first approach when working with them. As long as you’re honest, productive, empathetic and, above all, provide stellar support, we’re not going to hassle you about meeting metrics or KPIs because we want you to focus on taking care of our customers.

The entire Order Desk team is generous with our knowledge and our time, and we teach and learn from each other on a daily basis. Decisions are often made collectively based on the wisdom and experience we each bring to the conversation. We are willing to look beyond our own ideas and comforts to grow our potential and do the right thing for our customers and each other.

In addition to a customer support specialist, we're also looking for a lead, so if you have team lead experience in a tech company, we want to talk to you! Everyone at Order Desk, including our founder, helps with customer support in an effort to stay connected to and informed about how our customers use our app, and, likewise, team leads will do the same job their team is doing in order to lead them from a place of understanding. You will be trained on how the app works and be expected to work in the queue daily with your team, initially, with the goal of becoming a product expert and then as needed after that. If you have team lead experience and are interested in the team lead position, let us know in your application.

Requirements

• You must have a high level of experience in email customer support, preferably in tech, or be able to show strong reading comprehension, analytical and written skills in the question and answers asked in the application process.
• Obstacles are not roadblocks to you; they are challenges to be figured out. You’re a problem solver who likes to find solutions rather than waiting to be told what to do.
• You’re a learner and a question asker; you aren’t afraid to be wrong if you know you can learn from your mistakes.
• You are comfortable finding your way around a new software program.
• You have the self-discipline and motivation to work efficiently and honestly in a remote company.
• You appreciate the balance between fun and professionalism.
• You speak and write English fluently.
• You can live anywhere in the world as long as you are okay working during Pacific Standard Time (US) hours.

Benefits

• US team members are provided medical, dental and vision benefits. Team members outside of the US receive these benefits as part of their compensation package.
• All team members get 3-4 weeks of flexible paid time off per year, six paid holidays, a technology upgrade program and profit sharing. When our company is successful, we share in that success.
• We get together in person once or twice a year for a company retreat—which we look forward to doing again when the pandemic is behind us.
• This is a full-time position. The salary for this role is $55,000 USD/year. The team lead position salary will be higher, depending on experience.

To Apply

We are not expecting a cover letter and would rather you spend the time answering the questions we have listed. There are a few steps to our application process:

• Application Questions
• Follow-Up Questions
• Skills Test
• Video Response
• Interview(s)
• If you are moved to the next round, we will contact you to let you know next steps. At the conclusion of the process, we will follow up with everyone who applied. We appreciate your patience while we review each application.

APPLY

Source: We Work Remotely, Order Desk

NOW HIRING: Creative Website Designer

Company: Web4Realty
Website: https://web4realty.com
Headquarters: Toronto, Ontario, Canada

Web4Realty has a big vision. We launched in 2011, serve thousands of real estate agents across Canada and US, and haven’t even scratched the surface. Our plan is to take over North America and become the go-to software for real estate professionals.

We’re looking for a motivated remote Creative Website Designer to join our growing team. One of the key services we provide to our clients are website design packages. We offer one of the most robust and dynamic website builders in the world. Because of how customizable our PageManager CMS is, we’re able to create some of the most beautiful real estate websites on the market.

As a Creative Website Designer, you’ll utilize PageManager to complete website projects for clients in a professional and timely manner. After a design project is sold, you’ll be accountable for speaking with clients directly, understanding their needs, fulfilling their orders to meet their requirements - and most importantly, put a smile on their face!

This remote position allows you to work from home, or wherever you’re most productive. We’re looking for smart, creative, and motivated people who have a passion for helping clients turn their visions to realities. If you’re looking to kickstart your career by joining one of the fastest-growing providers in the industry, we want to hear from you!

REQUIREMENTS

• Has worked remotely for +3 years
• Extensive experience with several website builders
• Has an eye for beautiful design
• Amazing customer service
• Great communication, both written and verbal
• Knows Photoshop well
• A great troubleshooter
• Time management skills

COMPANY

What We Offer?

• Enforced happy lifestyle
• Competitive salary
• Revenue sharing
• Flexible schedules
• Paid vacation
• Personally tailored growth opportunities

Web4Realty was founded in 2011, and has quickly become an industry leader in real estate tech industry. Since day one, we’ve prided ourselves on being a company that solves real problems for our clients. We're an ambitious group, and have a strong belief in being supportive and accommodating, while empowering our team members to be optimal in their roles.

Team culture is the most important thing to us. Without a dedicated and cohesive team, we wouldn’t be able to make the strides that we have. Working at Web4Realty is one of the most unique work opportunities you will ever experience. We're committed to transparency, collaboration, experimentation, and always staying classy.

Because of this unique remote culture, we've established one of the most flexible and well-designed work environments around that encourages you to work as you work best. Ensuring that our team members are healthy, motivated, focused, and creative is how Web4Realty stays awesome. In a nutshell, we've built and are growing a place where we truly love working, and we think you will too.

We're also very proud to be 100% bootstrapped and revenue-financed. We’re a fully remote company, with team members distributed across eight countries around the world (and growing).

Web4Realty is expanding to markets across North America, and couldn’t be more excited - we are just getting started!

APPLY

Source: We Work Remotely

 

NOW HIRING: Senior Product Designer

Company: Status

Website: https://status.im

Headquarters: Global

Status is the gateway to the decentralized web. We’re building the tools and infrastructure for the advancement of a secure, private, and open web3. With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.

As an organization, Status seeks to push the web3 ecosystem forward through research and development of both end-user products and the underlying infrastructure for a decentralized web. Our core product is an open source, Ethereum-based Mobile and Desktop app that gives users the power to chat, transact and browse the decentralized web on their own terms.

The role

As a Senior Product Designer you will be responsible for turning ideas into detailed execution of features, flows and interactions for Status Wallet, Key management and Keycard. You will proactively lead all elements of product design, from strategy and requirements gathering, to UI design, delivery and communication. Together with your peers in the design team you’ll ensure an excellent end-to-end experience in support of key user goals: Chat, Browse, Transact and Manage your Web3 assets.

You will bring excellent communication skills with an ability to explain your design decisions, the problem you are solving, your preferred solutions and alternatives. Proven capability of mapping requirements, navigating technical limitations and finding elegant solutions.

Status is a fast-paced, flat organization in a dynamic landscape. In this setting you are encouraged to own a problem space, work independently with stakeholders and seek critique from peers. You’ll join a small, tight-knit design team, while collaborating closely with Product Strategy, Engineering, QA and Marketing to deliver end to end value. More info about Status’ design team here.

What we ask from you

• Distill complex features and workflows into simple intuitive experiences
• Deliver carefully thought out design flows and interaction patterns, following best practices as well as proactively gathering feedback
• Continuous engagement with Engineers to find elegant and creative solutions
• Delivery of detailed design specification in combination with conversational handoff to Engineers
• Ensure timely feedback loops with Engineers and QA to verify implementation and optimize designs where needed

What you bring

• 5+ years of experience designing complex digital products
• Experience with projects in the blockchain industry
• A portfolio that shows your experience in designing digital products, your design process, interaction design and visual design skills
• Experience in designing production ready cross-platform products for iOS, Android, Desktop
• Adopt a modern design workflow and willing to work in Figma
• Fluent in English
• Living in, or comfortable working in, UTC ± 4h

Bonus points

Experience with GitHub, or a similar software versioning tool

Some things about us:

• We care deeply about open source software, and our organizational structure does away with strict hierarchy and fixed work hours. We believe in working with a high degree of autonomy while supporting the organisation's priorities.
• We are Remote and Decentralized.
• We are 70+ employees spread across 30+ different countries
• We are driven by shared principles and believe in complete transparency. That's why everything we do is completely public to the entire community. You can view our development, Town Halls and conversations.

Want to know more? You can follow along on Our Status.

Our community comes from all walks of life and so do we. We work with great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our project stronger. If you share our values, you will be right at home.

APPLY

Source: We Work Remotely

NOW HIRING: UI Developer

Company: Web4Realty

Website: https://web4realty.com

Headquarters: Toronto, Ontario, Canada

Web4Realty is an app that helps thousands of Real Estate Agents do their job successfully every single day. Our app helps real estate agents easily manage their website, crm, and email marketing.

We are looking for a remote UI Developer to join our growing team. As the UI Developer, you will be creating and coding beautiful and highly functional APP Interfaces that will help thousands of real estate agents do their job with a 😀 on their face. If you believe creating and coding User Interfaces is an art, this job is for you.

You will be primarily focused on creating interfaces for new applications/features that will be launched to our users. You will be working directly with the Product Managers to understand the scope and needs of the application.

This remote position allows you to work from home, or wherever you’re most productive. We’re looking for a smart and detailed-oriented individual, who really understands the functionality and efficiency of great applications. If you’re looking to advance your career by joining one of the fastest-growing providers in the industry, we want to hear from you!

MEET A FEW OF OUR TEAM MEMBERS HERE!

REQUIREMENTS

• Advanced in HTML5/CSS3/JQuery
• Highly Experienced in Mobile Responsive UI
• Highly Experienced in JavaScript
• Highly Knowledgeable of JSON
• Experienced in API implementation
• Knowledge of PHP Implementation
• Very Detailed Oriented
• Very Organized
• Excellent communicator, both written and verbal

APPLY

Source: We Work Remotely

NOW HIRING: Digital Marketing Specialist (PPC, SEM, and Social Media)

Company: Achieve Test Prep

Website: https://www.achievetestprep.com

Headquarters: Newark, New Jersey, United States

Do you love PPC and Social Media advertising? Do you enjoy growth hacking? Do you consider yourself a PPC, SEM, and Social Media subject matter expert? If it sounds like we’re describing you, well we have a great opportunity for you here at Achieve Test Prep.

Achieve Test Prep is a leader in providing a faster and more affordable pathway for traditional and non-traditional students to earn college credit. Achieve Test Prep helps students bypass all of the busywork associated with taking certain college courses the traditional way, by instead passing just one test-out exam. Our innovative model provides online exam prep courses and 1:1 tutoring, facilitated by seasoned instructors, to enhance student success of earning college degree credits.

Achieve Test Prep is seeking an experienced Digital Marketing Specialist, for a mid-level position, who will create & manage search and social media campaigns (both organic and paid) to drive steadily increasing levels of qualified traffic to our website month after month.

Responsibilities

• Develops campaign strategies, compiles plan specifics, oversees assigned budgets, & develops and presents campaign performance reporting to the leadership team
• Assists the lead generation team in campaign report analysis, highlight insights, and regularly makes optimization recommendations
• Supports the development of paid search campaign components including keywords, ad copy, landing page selection, campaign goals, budget, etc
• Develops organic search campaigns that reduce the reliance on paid search over time
• Launches and manages multiple campaigns in Facebook Ads Manager
• Manages Google Tag Manager
• Develops monthly reporting on channel performance and provides performance forecasts
• Proactively monitors digital landscape to identify trends and new product offerings
• Identifies new marketing channels that attract new customer segments and/or reduce cost of acquiring qualified leads (CPC, CPA)

Desired Skills and Experience

• 4+ years’ of PPC (Pay Per Click) management and digital marketing experience required
• College degree desired
• Experience with Google Analytics, Google AdWords, Google Tag Manager
• Google Certification is a PLUS but not required
• Experience creating and managing Facebook advertising campaigns required
• Proficiency with Microsoft Excel
• Experience reaching the 18 - 24-year-old market preferred
• Experience working in an agency managing multiple campaigns is a plus

APPLY

Source: We Work Remotely

NOW HIRING: Growth Marketing Manager

Company: DemystData

Website: https://demyst.com

Headquarters: Austin, Texas, United States

Demyst unlocks innovation with the power of external data. Our managed service helps enterprises solve strategic use cases, including lending, risk, digital origination, and automation, by leveraging the power and agility of the external data universe. We are known for harnessing rich, relevant, integrated, linked data to deliver real value in production. We operate as a distributed team in the US and APAC and serve over fifty clients globally as a strategic partner.

THE CHALLENGE

Demyst is seeking an experienced Growth Marketing Manager to join our global team to manage our marketing funnels, brand and content and fuel the go-to-market strategy for Demyst’s unique and diverse sets of services. Lead generation, lead flow and tracking the effectiveness of all efforts will be your immediate priority. You will partner with stakeholders on the product and sales teams to define the Demyst brand, both directly as well as in the broader context of Demyst’s strategic partner ecosystem. You’ll also work closely with our technical and executive teams to create awareness, generate leads, and yield growth for the powerful integrations made possible with our technology.

The ideal candidate has experience working in a fast-paced startup environment and has expertise across all B2B marketing channels. This candidate possesses very strong data, analytics, reporting, and written communication skills, and a true “no task is too small” type of grit to grow our marketing funnel, and by extension our revenue, by any means necessary.

This role is fully remote.

RESPONSIBILITIES

● Partner with sales, product, and the executive team to craft and execute business, product, and GTM plan
● Optimize lead generation to achieve and maintain sufficient sales pipeline coverage (i.e..4x revenue goals) at all times
● Own and manage the day-to-day operation of all integrated marketing efforts across all channels -- web, social, press, analysts, events, and more -- set and track marketing funnel stages, strategies, and metrics
● Develop and scale new marketing channels quickly and efficiently
● Track the effectiveness of marketing efforts their corresponding budget and report on findings to the executive team
● Own positioning and messaging for the brand
● Manage and write key promotional materials including webpages, presentations, data spotlights, case studies, and customer success stories to improve sales effectiveness
● Represent Demyst in press interviews, analyst briefings, customer engagements, and at conferences
● Research and analyze market trends and competitors
● Travel domestically and internationally to conferences, client meetings, and select data partners (as travel and social distancing restrictions will allow)

Requirements

● Demonstrable and quantifiable success in increasing lead generation and translating it into recurring revenue of 2x growth year over year for a B2B business grossing $5-50MM in revenue annually
● Professional experience in B2B marketing funnels with familiarly in performance tracking, measurement, and attribution 3+ years of combined experience in enterprise SaaS product marketing

The following mix of experiences:

● 1+ years in a data science, actuarial, investment banking, or business analyst role at a financial institution, preferably at an insurance company or commercial bank
● 1+ years working at a fast-growing startup environment
● BS/BA degree in a technical area, e.g. Computer Science, Engineering, Math, Physics, Economics, or similar preferred
● Technical written and oral communications skills including ability to craft differentiated positioning and messaging
● Experience planning and executing marketing launches including working within a tight timeline
● A highly organized “doer” with an exceptional ability to take initiative and multitask when necessary
● Highly analytical and structured thinker

Benefits

● Generous benefits & competitive compensation
● Put your own mark on the process
● Be a part of the exploding Big Data ecosystem, selling emerging technologies like AI and ML
● Join an established B2B startup that is growing by 2x annually
● Small enough where you matter, big enough to have the support to deliver what you promise
● Collaborative and inclusive work culture

DemystData is committed to creating a diverse, rewarding career environment and is proud to be an equal opportunity employer. We strongly encourage individuals from all walks of life to apply.

APPLY

Source: We Work Remotely, DemystData

NOW HIRING: Accounting / Bookkeeping Manager

Company: Tooth and Coin

Website: https://www.toothandcoin.com

Headquarters: Little Rock, Arkansas, United States

We're looking for an Account Manager to join our team at Tooth and Coin. Do you have accounting experience and have skills in the following:

• Bookkeeping for multiple small businesses through accounting software
• Ability to meet deadlines
• Ability to handle multiple tasks
• Ability to self-manage time
• Working in a team environment
• Being customer service oriented and a great communicator
• Willingness to learn and improve

Are you wired to help others succeed and motivated to be the best you can be at work? Do you think analytically, not discouraged by multiple deadlines, and able to empathize with clients and able to understand their frustrations and needs?

Awesome… Keep reading

The main duties for the account manager are similar to that of an account manager on our team and those are:

Goals for the Account Manager Role (with training)

• To serve as a client-facing role in terms of delivering accounting reports to the client.
• To serve as a second set of eyes on the transactions of our client’s dental practice to catch any potential bookkeeping errors. (See examples of bookkeeping errors that have been found)
• To communicate with our clients how their practice is doing in terms of dollars and cents.
• To automate the accounting for the financials of the dental practice.
• To answer any questions the client has in terms of their accounting.
• To provide timely reporting to the client.
• Assist the accounting coordinator with researching any accounting or tax issues that come up in performing their job.

For Monthly Reporting (with training)

• Review all transactions from each client’s bank account for proper account classification.
• Review Balance Sheet accounts for any unusual balances.
• Prepare a Management Report for each month to allow for clarity of the practice’s results.
• If no Management Report is issued then a no report issued statement is issued.
• Submit ask client questions on transactions that have been flagged as uncertain.
• Prepare Journal Entries to close out each month.

Throughout the Year (with training)

• Provide Payroll guidance as needed
• Prepare Sales Tax Returns as needed
• Work with gathering supporting documents for balance sheet items and supporting schedules
• Share wins that the client has had with the rest of the Tooth and Coin team so that we can all celebrate
• Assist with onboarding new clients into the Accounting department

End of the Year (with training)

• Assist the tax team with closing the financials for the year, allowing for tax journal entries to be completed that lead to the tax return being completed.
• Assist the client with 1099 processing, as needed.

Keys to Success

• Over 90% of Management Reports are issued by the 10th business day of the month.
• 100% of Reports are issued by the 15th business day of the month. (Whether a Management Report or No Report Issued)
• The client is contacted through email or phone at least twice a month.
• The client is contacted by phone at least once a quarter.
• A win is celebrated with each client once a year.
• Is able to eventually handle 30-45 clients a month.

How much does this position pay (range)

$37,500-$47,500 per year, depending on experience

When eligible:

• 50% of individual health insurance company paid with HSA available
• 100% of vision insurance
• Unlimited PTO
• STD/LTD insurance paid
• Up to a 4% match on 401k
• Computer equipment provided
• Flexible work hours
• Fully virtual job

APPLY

Source: We Work Remotely

NOW HIRING: Delegation Coach

Company: Athena

Website: https://www.athenago.com

Headquarters: San Juan, Puerto Rico

Role: Delegation Coach
Direct reports: None
Location: Anywhere in the world

Charge

Our clients are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and compete in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

The Delegation Coach will own the delegation coaching experience for Athena clients, ensuring their success in the first 90 days. You will coach clients, refine the onboarding experience to help them delegate 10x more, provide feedback to the product and operations teams to improve their services, and build a path for clients to follow to become world-class delegators.

High-level Responsibilities

• Coaching: Create a coaching program that helps our clients delegate 10x more.
• VIP Experience: Ensure a VIP experience for our clients in all aspects of their delegation coaching journey, from the welcome email of the 10x delegation training to the 1:1 coaching for established clients who want to deepen their delegation skills
• Drive Innovation: You help drive innovation in the larger team by providing feedback on where clients/EAs are succeeding and where they aren't.

Specific Projects

You will test, build, and optimize these initiatives.

Coaching: How do we set our clients up for success?

Develop: Create a coaching program that drives 10x delegation as quickly as possible for our clients.
Understand: Deeply understand client needs, preferences, and feedback and use these data points to improve the coaching program.

Client Hospitality: How do we make our clients feel VIP?

• VIP experience: Create an end-to-end VIP coaching experience for our clients, adding touches of surprise and delight throughout the client experience.
• Fix: Proactively and reactively identify ‘worst’ experiences during coaching, dig into root causes, and prescribe solutions ranging from new processes to EA training, to new product rollouts
• Track: Monitor client-EA partnership health, intervening when there are performance/ quality issues

Your Metrics

• These are the metrics you will own and optimize.
• Client utilization: Improve utilization, helping clients learn how to delegate to leverage their EA for more hours
• Client happiness: Measure client NPS or PMF, and continually drive improvements
• Client referrals: The happier the clients are, the more they refer new clients

Your First 6 Months

In the long-term, you will build and optimize the entire delegation coaching program. Our clients want delegation coaching, and we have lots of ideas for how to deliver it (email, weekly video sessions, ongoing 1:1 text, etc). Your first focus area will be creating a game plan for our delegation coaching program and then testing all our best ideas. You'll get your hands dirty by doing the coaching yourself as we test various programs, and once you've built something our clients love you'll hire a dedicated delegation coach to run the ongoing day-to-day.

About You

• You are a peer of our clients
• Come from a background similar to our clients (startups, tech, ex-founder, etc)
• Are a natural spokesperson and ambassador with our clients
• You are world-class at delegation
• Have deep personal experience with 10x delegation
• Can coach clients the art of delegation
• You have experience building programs in a remote setting
• Know how to set a vision and then execute and build
• Positive, fun, someone we're excited to work with
• Can work independently but also strong at working across teams
• Bonus: You have VIP hospitality experience
• Ideally have experience with high-end hospitality
• If no experience, at least understands and has taste for VIP experiences

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Source: We Work Remotely

NOW HIRING: Customer Success Associate

Company: GroupGreeting

Website: https://www.groupgreeting.com

Headquarters: San Francisco, California, United States

GroupGreeting is the leading digital greeting card site in the US, and we work with over 80% of companies on the Fortune 500 list. Check out our mentions in Forbes, Fast Company, Refinery29, New York Magazine, and The Independent.

Our mission is to help people share appreciation one digital card at a time. We’re all about providing great service to our customers, to our communities, and to each other.

We are looking for an exceptionally talented and experienced Customer Success Associate to join our tiny but mighty team on a full-time (remote) basis. In this role, you will have the opportunity to be the driving force behind creating an amazing customer experience. Our ideal candidate is someone who truly cares about customer success, is technically savvy, and has experience troubleshooting software.

What You'll Do:

• Effectively resolve a high volume of customer support requests via email
• Educate customers on how to use the website and troubleshoot and resolve customer issues with clear and concise explanations
• Escalate unresolved issues that require more in-depth knowledge or technical assistance
• Gain a high degree of knowledge about our service, operation, and policies
• Respond to customer surveys and address any issues reported in the surveys
• Work during Eastern time zone hours of 9am-6pm

Requirements

What You'll Bring:

• Bachelor's degree
• Minimum 2 years experience working in customer support, customer success, or account management
• Genuine passion and care for assisting customer concerns and inquiries
• Superior written and oral communication skills
• Experience working with FreshDesk and/or similar customer service platforms
• Strong organizational skills and attention to detail
• A positive, self-starter and team-player attitude

Benefits

What You'll Get:

• This is a remote position
• Be part of a fast-growing start-up company changing the greeting card industry
• Competitive salary
• Medical, dental, and vision coverage
• 4 weeks PTO plus paid holidays
• $200 for home ergo setup

GroupGreeting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Source: We Work Remotely, GroupGreeting

NOW HIRING: Marketing Manager

Company: Simple Texting

Website: https://simpletexting.com

Headquarters: Miami, Florida, United States

We’re in search of a Marketing Manager who has a proven record of driving growth and managing people in a B2B SaaS environment. You’ll lead a small but talented team of writers, developers, and designers.

SimpleTexting has always focused on customers and it’s served us well. We’ve grown a lot recently. 779% over the last three years to be exact. The right candidate will be excited to carry the torch of our exisiting efforts, iterate, and identify new opportunities.

Responsibilities

• Optimize our website for conversion, user experience, and SEO. You won’t be alone in these efforts. Our writers, developers, and designers will help you execute.
• Grow the number of free trials and upgrades through scalable strategies. We’ll look to you to experiment and drive growth at all stages of the funnel.
• Improve our lead generation and nurturing process. A/B test email campaigns, tweak our chatbots, do what you have to do to help customers see value with our product (and ultimately convert).
• Build processes and document them. Our team is 100% remote. You’ll help keep it running like a well-oiled machine by building processes and documenting them.
• Empower people and help prioritize projects. You know how to identify what will move the needle and what requires attention. Leadership, strategy, and project management come naturally to you.
• Collaborate with sales and product. We’re not like other companies. Sales and marketing actually get along! You’ll work with them—and product—to create materials.
• Hire for key roles. The ideal candidate knows when it’s time to bring in more help and feels comfortable making hiring decisions.

This Role Is For You If

• You’re an excellent communicator with strong writing skills
• You love the idea of being able to join a tight-knit team and make a meaningful impact
• You thrive in broad roles that involve frequent collaboration with other teams
• You get excited by driving revenue, not traffic

Minimum Qualifications

• At least 5+ years of experience in marketing within a B2B SaaS organization. Ideally, you also have at least 2+ years of team management experience.
• Empathy and a desire to see others grow. You’re happy to share your knowledge and mentor others. You’ll need to be a player and a coach.
• Self-starter with an entrepreneurial attitude. Our leadership team will provide you with encouragement and feedback, but not a playbook. That’s up to you to write.
• Solid grasp of data and analytics. You’re comfortable pulling reports from Google Analytics and other platforms.

Not Required, but a Plus

• You’ve used any of the following in previous roles: Heap, Intercom, Appcues
• You’ve worked at an organization effectively using OKRs or EOS

Benefits

• This is a full-time remote position for a fully distributed company (we’ve been remote for years, long before COVID)
• Unlimited flexible time-off policy with a 10-day minimum. Take the time that you need to operate at peak performance. We don’t limit vacation, sick or personal days.
• 100% medical coverage
• Annual team meetups (once we’re able to organize these safely)
• We don’t get caught up in titles. Would you rather think of yourself as a marketing ops manager? Or the head of growth marketing? As long it’s appropriate and fits your level of seniority, it’s fine by us.

Location: Remote – must be available to work primarily US hours

About Us

SimpleTexting is the leading web-based platform for SMS marketing and business texting. We recently ranked 600 on the Inc. 5000 list of America’s fastest-growing companies! Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.

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Source: We Work Remotely, SimpleTexting

NOW HIRING: Senior Ruby Developer

Company: The N2 Company

Website: https://n2co.com

Headquarters: Wilmington, North Carolina, United States

Do you like to break stuff so you can put it back together and discover how it works? Are you passionate about coding and growing your skillset with like-minded people? Do you find fulfillment in creative problem-solving to improve the overall “big picture”? How about having in-depth, probing conversations around Ruby development projects? If this sounds like you, keep reading. We may have the role for you!

N2, a growing company based in Wilmington, North Carolina, is currently seeking our next senior-level Ruby Developer. Most of our team members are currently working from the comfort and safety of their homes and many will have the option to do so indefinitely. Our team designs, prints, and ships more than 800 monthly publications to neighborhoods across the country. This new team member would join our Software Development team to develop and maintain software for our operations.

Think you’re the right individual to join our team for this exciting full-time role? Keep reading and then apply today at n2co.com/opportunities! We’ll begin conducting virtual interviews with qualified candidates right away.

In a typical day, you would:

• Develop software solutions and features to solve business problems.
• Provide customer support in the form of resolving bugs and tickets.
• Write well-designed, testable, and efficient code using software development best practices.
• Perform peer review of code, voicing your opinion in standards, security, and best practices.
• Write clear and concise documentation as needed to support future team members and projects.
• Be proficient in writing tests to reduce bugs, regressions and escaped defects.
• Create user interfaces using HTML and CSS best practices.
• Use APIs from internal services and external providers.
• Provide input on, as well as options and recommendations for, software features and system enhancements.
• Gather and refine specifications and requirements based on technical needs.

To land this gig, you need:

• 3+ years of Ruby experience.
• The ability to demonstrate experience and proficiency in reading, writing, and reviewing code.
• The ability to create site layout / user interface using HTML / CSS and React JavaScript libraries.
• An in-depth understanding of how web applications work – including security, session management, and best development practices.
• Full working knowledge of MVC application architecture.
• A comprehensive understanding of relational database systems, object-oriented programming, and web application development.
• Experience using Agile methodologies and test-driven development.
• The ability to thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.
• A team-player attitude with a desire to be part of an organization making a difference in people’s lives.

It’s not required, but we’d love it if you also have:

A 4-year degree in a computer science-related discipline or a relevant degree.

What we bring to the table:

• Full health care package.
• 401(k) with company match.
• Generous paid time off, including Holiday Break.
• Access to a licensed nutritionist.
• $7K toward purchase of first home.
• Financial planning services.
• Employee Assistance Program services.

While your aptitude is important, your attitude is just as significant to us. Our team is made up of emotionally healthy people who genuinely enjoy working together in positions they are passionate about. We do this in a drama-free work culture based on trust, respect, and humility. We promote based on consistent, quality performance and we intentionally nurture our team members’ professional development because we promote from within every chance we get. Our culture is more important to us than our product, though we take a tremendous amount of pride in both. As we like to say, brilliant jerks need not apply!

Think you’d like to join our team? Apply now!

N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, N2 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Source: Remote OK, The N2 Company

NOW HIRING: Content & Community Manager

Company: MeetButter

Website: https://meetbutter.io

Headquarters: Copenhagen, Denmark

✍️ The Role

We're seeking an ambitious and dynamic self-starter to drive our community and content efforts at MeetButter. You'll be in charge of creating and managing a wide variety of community programs and channels to help build an extremely loyal, well-informed and happy customer base for us. You’ll create written content and videos, source and amplify user-generated content, host events, acquire ambassadors, and engage with partners all while ensuring ongoing high engagement and value for each community member.

You'll be reporting in directly to our Head of Growth & Insights. We're still a small team so expect a hands-on position.

⚙️ What You'll Do

• Build and implement an ambitious strategy to maintain a highly-engaged and loyal MeetButter user community.
• Be one of the faces & voices representing MeetButter, and help capture and communicate our brand identity and values in our channels.
• Drive user advocacy and education initiatives. Own a wide range of ecosystem programs’ growth & success, ideating on ways for us to scale to drive engagement and retention.
• Be obsessed with providing more value to the community. Be responsible for a wide variety of community and content initiatives: social, email, newsletters, videos, user groups, workshops, forums, knowledge & help docs, website, tactical PR activities, newsletter, etc.
• Prompt the user community to share their stories, write reviews and drive word-of-mouth organic growth for MeetButter. Ensure a positive user experience through day-to-day activities.
• Identify and surface trends and insights from user community (both new and power users) through qualitative and quantitative feedback. Share insights and work cross-functionally with the team to influence product development, marketing campaigns and more, and improve the customer experience overall.

💪 Your Qualifications

• 3-5+ years of proven experience in a growth function that leveraged on community and/or content initiatives.
• Experience in building a vibrant community for yourself or a company previously, and comes with tactical ideas on how to do the same for MeetButter. Willingness to get his/her hands dirty in order to ensure a happy and well-informed user base, and deliver results.
• Loves connecting people and helping others when the opportunity arises.
• Excellent writing skills with a flair for MeetButter's brand vibe. Comfortable with writing and executing on different content formats - from social posts, Help docs, videos to hosting workshops and more.
• Stays up to date with the latest tools that could help us foster stronger communities and willing to experiment to find out what works.
• Awesome critical thinking and problem-solving skills that's rooted in strong customer insights and data.
• Strong sense of ownership and a "can-do" attitude to get things done.
• Humility and eagerness to learn and grow.

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Source: We Work Remotely