NOW HIRING: Delegation Coach

Company: Athena

Website: https://www.athenago.com

Headquarters: San Juan, Puerto Rico

Role: Delegation Coach
Direct reports: None
Location: Anywhere in the world

Charge

Our clients are ambitious, high-impact CEOs, founders, and execs. They have started 100+ companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook/Uber/ Airbnb, run professional sports teams, Governor of US states, and compete in Ironman races and the World Series of Poker.

They’ve joined Athena to get more leverage, more impact, more success, and more time via their relationship with their top 1% Philippines-based Executive Assistant. They are world-class humans who want to get world-class at delegation.

The Delegation Coach will own the delegation coaching experience for Athena clients, ensuring their success in the first 90 days. You will coach clients, refine the onboarding experience to help them delegate 10x more, provide feedback to the product and operations teams to improve their services, and build a path for clients to follow to become world-class delegators.

High-level Responsibilities

• Coaching: Create a coaching program that helps our clients delegate 10x more.
• VIP Experience: Ensure a VIP experience for our clients in all aspects of their delegation coaching journey, from the welcome email of the 10x delegation training to the 1:1 coaching for established clients who want to deepen their delegation skills
• Drive Innovation: You help drive innovation in the larger team by providing feedback on where clients/EAs are succeeding and where they aren't.

Specific Projects

You will test, build, and optimize these initiatives.

Coaching: How do we set our clients up for success?

Develop: Create a coaching program that drives 10x delegation as quickly as possible for our clients.
Understand: Deeply understand client needs, preferences, and feedback and use these data points to improve the coaching program.

Client Hospitality: How do we make our clients feel VIP?

• VIP experience: Create an end-to-end VIP coaching experience for our clients, adding touches of surprise and delight throughout the client experience.
• Fix: Proactively and reactively identify ‘worst’ experiences during coaching, dig into root causes, and prescribe solutions ranging from new processes to EA training, to new product rollouts
• Track: Monitor client-EA partnership health, intervening when there are performance/ quality issues

Your Metrics

• These are the metrics you will own and optimize.
• Client utilization: Improve utilization, helping clients learn how to delegate to leverage their EA for more hours
• Client happiness: Measure client NPS or PMF, and continually drive improvements
• Client referrals: The happier the clients are, the more they refer new clients

Your First 6 Months

In the long-term, you will build and optimize the entire delegation coaching program. Our clients want delegation coaching, and we have lots of ideas for how to deliver it (email, weekly video sessions, ongoing 1:1 text, etc). Your first focus area will be creating a game plan for our delegation coaching program and then testing all our best ideas. You'll get your hands dirty by doing the coaching yourself as we test various programs, and once you've built something our clients love you'll hire a dedicated delegation coach to run the ongoing day-to-day.

About You

• You are a peer of our clients
• Come from a background similar to our clients (startups, tech, ex-founder, etc)
• Are a natural spokesperson and ambassador with our clients
• You are world-class at delegation
• Have deep personal experience with 10x delegation
• Can coach clients the art of delegation
• You have experience building programs in a remote setting
• Know how to set a vision and then execute and build
• Positive, fun, someone we're excited to work with
• Can work independently but also strong at working across teams
• Bonus: You have VIP hospitality experience
• Ideally have experience with high-end hospitality
• If no experience, at least understands and has taste for VIP experiences

APPLY

Source: We Work Remotely

NOW HIRING: Customer Success Associate

Company: GroupGreeting

Website: https://www.groupgreeting.com

Headquarters: San Francisco, California, United States

GroupGreeting is the leading digital greeting card site in the US, and we work with over 80% of companies on the Fortune 500 list. Check out our mentions in Forbes, Fast Company, Refinery29, New York Magazine, and The Independent.

Our mission is to help people share appreciation one digital card at a time. We’re all about providing great service to our customers, to our communities, and to each other.

We are looking for an exceptionally talented and experienced Customer Success Associate to join our tiny but mighty team on a full-time (remote) basis. In this role, you will have the opportunity to be the driving force behind creating an amazing customer experience. Our ideal candidate is someone who truly cares about customer success, is technically savvy, and has experience troubleshooting software.

What You'll Do:

• Effectively resolve a high volume of customer support requests via email
• Educate customers on how to use the website and troubleshoot and resolve customer issues with clear and concise explanations
• Escalate unresolved issues that require more in-depth knowledge or technical assistance
• Gain a high degree of knowledge about our service, operation, and policies
• Respond to customer surveys and address any issues reported in the surveys
• Work during Eastern time zone hours of 9am-6pm

Requirements

What You'll Bring:

• Bachelor's degree
• Minimum 2 years experience working in customer support, customer success, or account management
• Genuine passion and care for assisting customer concerns and inquiries
• Superior written and oral communication skills
• Experience working with FreshDesk and/or similar customer service platforms
• Strong organizational skills and attention to detail
• A positive, self-starter and team-player attitude

Benefits

What You'll Get:

• This is a remote position
• Be part of a fast-growing start-up company changing the greeting card industry
• Competitive salary
• Medical, dental, and vision coverage
• 4 weeks PTO plus paid holidays
• $200 for home ergo setup

GroupGreeting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Source: We Work Remotely, GroupGreeting

NOW HIRING: Marketing Manager

Company: Simple Texting

Website: https://simpletexting.com

Headquarters: Miami, Florida, United States

We’re in search of a Marketing Manager who has a proven record of driving growth and managing people in a B2B SaaS environment. You’ll lead a small but talented team of writers, developers, and designers.

SimpleTexting has always focused on customers and it’s served us well. We’ve grown a lot recently. 779% over the last three years to be exact. The right candidate will be excited to carry the torch of our exisiting efforts, iterate, and identify new opportunities.

Responsibilities

• Optimize our website for conversion, user experience, and SEO. You won’t be alone in these efforts. Our writers, developers, and designers will help you execute.
• Grow the number of free trials and upgrades through scalable strategies. We’ll look to you to experiment and drive growth at all stages of the funnel.
• Improve our lead generation and nurturing process. A/B test email campaigns, tweak our chatbots, do what you have to do to help customers see value with our product (and ultimately convert).
• Build processes and document them. Our team is 100% remote. You’ll help keep it running like a well-oiled machine by building processes and documenting them.
• Empower people and help prioritize projects. You know how to identify what will move the needle and what requires attention. Leadership, strategy, and project management come naturally to you.
• Collaborate with sales and product. We’re not like other companies. Sales and marketing actually get along! You’ll work with them—and product—to create materials.
• Hire for key roles. The ideal candidate knows when it’s time to bring in more help and feels comfortable making hiring decisions.

This Role Is For You If

• You’re an excellent communicator with strong writing skills
• You love the idea of being able to join a tight-knit team and make a meaningful impact
• You thrive in broad roles that involve frequent collaboration with other teams
• You get excited by driving revenue, not traffic

Minimum Qualifications

• At least 5+ years of experience in marketing within a B2B SaaS organization. Ideally, you also have at least 2+ years of team management experience.
• Empathy and a desire to see others grow. You’re happy to share your knowledge and mentor others. You’ll need to be a player and a coach.
• Self-starter with an entrepreneurial attitude. Our leadership team will provide you with encouragement and feedback, but not a playbook. That’s up to you to write.
• Solid grasp of data and analytics. You’re comfortable pulling reports from Google Analytics and other platforms.

Not Required, but a Plus

• You’ve used any of the following in previous roles: Heap, Intercom, Appcues
• You’ve worked at an organization effectively using OKRs or EOS

Benefits

• This is a full-time remote position for a fully distributed company (we’ve been remote for years, long before COVID)
• Unlimited flexible time-off policy with a 10-day minimum. Take the time that you need to operate at peak performance. We don’t limit vacation, sick or personal days.
• 100% medical coverage
• Annual team meetups (once we’re able to organize these safely)
• We don’t get caught up in titles. Would you rather think of yourself as a marketing ops manager? Or the head of growth marketing? As long it’s appropriate and fits your level of seniority, it’s fine by us.

Location: Remote – must be available to work primarily US hours

About Us

SimpleTexting is the leading web-based platform for SMS marketing and business texting. We recently ranked 600 on the Inc. 5000 list of America’s fastest-growing companies! Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.

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Source: We Work Remotely, SimpleTexting

NOW HIRING: Senior Ruby Developer

Company: The N2 Company

Website: https://n2co.com

Headquarters: Wilmington, North Carolina, United States

Do you like to break stuff so you can put it back together and discover how it works? Are you passionate about coding and growing your skillset with like-minded people? Do you find fulfillment in creative problem-solving to improve the overall “big picture”? How about having in-depth, probing conversations around Ruby development projects? If this sounds like you, keep reading. We may have the role for you!

N2, a growing company based in Wilmington, North Carolina, is currently seeking our next senior-level Ruby Developer. Most of our team members are currently working from the comfort and safety of their homes and many will have the option to do so indefinitely. Our team designs, prints, and ships more than 800 monthly publications to neighborhoods across the country. This new team member would join our Software Development team to develop and maintain software for our operations.

Think you’re the right individual to join our team for this exciting full-time role? Keep reading and then apply today at n2co.com/opportunities! We’ll begin conducting virtual interviews with qualified candidates right away.

In a typical day, you would:

• Develop software solutions and features to solve business problems.
• Provide customer support in the form of resolving bugs and tickets.
• Write well-designed, testable, and efficient code using software development best practices.
• Perform peer review of code, voicing your opinion in standards, security, and best practices.
• Write clear and concise documentation as needed to support future team members and projects.
• Be proficient in writing tests to reduce bugs, regressions and escaped defects.
• Create user interfaces using HTML and CSS best practices.
• Use APIs from internal services and external providers.
• Provide input on, as well as options and recommendations for, software features and system enhancements.
• Gather and refine specifications and requirements based on technical needs.

To land this gig, you need:

• 3+ years of Ruby experience.
• The ability to demonstrate experience and proficiency in reading, writing, and reviewing code.
• The ability to create site layout / user interface using HTML / CSS and React JavaScript libraries.
• An in-depth understanding of how web applications work – including security, session management, and best development practices.
• Full working knowledge of MVC application architecture.
• A comprehensive understanding of relational database systems, object-oriented programming, and web application development.
• Experience using Agile methodologies and test-driven development.
• The ability to thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.
• A team-player attitude with a desire to be part of an organization making a difference in people’s lives.

It’s not required, but we’d love it if you also have:

A 4-year degree in a computer science-related discipline or a relevant degree.

What we bring to the table:

• Full health care package.
• 401(k) with company match.
• Generous paid time off, including Holiday Break.
• Access to a licensed nutritionist.
• $7K toward purchase of first home.
• Financial planning services.
• Employee Assistance Program services.

While your aptitude is important, your attitude is just as significant to us. Our team is made up of emotionally healthy people who genuinely enjoy working together in positions they are passionate about. We do this in a drama-free work culture based on trust, respect, and humility. We promote based on consistent, quality performance and we intentionally nurture our team members’ professional development because we promote from within every chance we get. Our culture is more important to us than our product, though we take a tremendous amount of pride in both. As we like to say, brilliant jerks need not apply!

Think you’d like to join our team? Apply now!

N2 is proud to provide equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, N2 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Source: Remote OK, The N2 Company

NOW HIRING: Content & Community Manager

Company: MeetButter

Website: https://meetbutter.io

Headquarters: Copenhagen, Denmark

✍️ The Role

We're seeking an ambitious and dynamic self-starter to drive our community and content efforts at MeetButter. You'll be in charge of creating and managing a wide variety of community programs and channels to help build an extremely loyal, well-informed and happy customer base for us. You’ll create written content and videos, source and amplify user-generated content, host events, acquire ambassadors, and engage with partners all while ensuring ongoing high engagement and value for each community member.

You'll be reporting in directly to our Head of Growth & Insights. We're still a small team so expect a hands-on position.

⚙️ What You'll Do

• Build and implement an ambitious strategy to maintain a highly-engaged and loyal MeetButter user community.
• Be one of the faces & voices representing MeetButter, and help capture and communicate our brand identity and values in our channels.
• Drive user advocacy and education initiatives. Own a wide range of ecosystem programs’ growth & success, ideating on ways for us to scale to drive engagement and retention.
• Be obsessed with providing more value to the community. Be responsible for a wide variety of community and content initiatives: social, email, newsletters, videos, user groups, workshops, forums, knowledge & help docs, website, tactical PR activities, newsletter, etc.
• Prompt the user community to share their stories, write reviews and drive word-of-mouth organic growth for MeetButter. Ensure a positive user experience through day-to-day activities.
• Identify and surface trends and insights from user community (both new and power users) through qualitative and quantitative feedback. Share insights and work cross-functionally with the team to influence product development, marketing campaigns and more, and improve the customer experience overall.

💪 Your Qualifications

• 3-5+ years of proven experience in a growth function that leveraged on community and/or content initiatives.
• Experience in building a vibrant community for yourself or a company previously, and comes with tactical ideas on how to do the same for MeetButter. Willingness to get his/her hands dirty in order to ensure a happy and well-informed user base, and deliver results.
• Loves connecting people and helping others when the opportunity arises.
• Excellent writing skills with a flair for MeetButter's brand vibe. Comfortable with writing and executing on different content formats - from social posts, Help docs, videos to hosting workshops and more.
• Stays up to date with the latest tools that could help us foster stronger communities and willing to experiment to find out what works.
• Awesome critical thinking and problem-solving skills that's rooted in strong customer insights and data.
• Strong sense of ownership and a "can-do" attitude to get things done.
• Humility and eagerness to learn and grow.

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Source: We Work Remotely

NOW HIRING: Technical Writer

Company: Bevy
Website: https://bevy.com
Headquarters: Palo Alto, California, United States

Bevy is an early stage Startup with a mission to help brands build strong global communities. Founded in April 2017 by the core team behind Startup Grind, Bevy is an enterprise-grade SaaS platform used by companies that include Adobe, Amazon, Asana, Atlassian, Ebay, Epic Games, IDEO, Intuit, MongoDB, Red Bull, Roblox, Salesforce, SAP, Slack and many more. In April 2019, Bevy acquired CMX which is the world’s largest network of community professionals. CMX offers world-class training, events and research.

The Role

Our Product team is committed to delivering business impact in tandem with internal teams and customers. We solve hard problems - customer problems and business problems. We are enablers who empower engineering, design, and go-to-market teams. This role is for you if you’re someone with a natural curiosity and genuine interest in technical writing as a career; if you’re someone who enjoys working in a fun, dynamic environment; if you’re a true self-starter who works well with others; and if you have both writing ability and technical prowess, we want to hear from you.

Responsibilities

• Design, draft, and edit technical and process documentation.
• You will create and maintain getting-started guides, in-depth documentation on product features, help content, and FAQ reference materials
• You will work closely with engineering to create and maintain technical documentation for APIs, Webhooks, Single Sign On, and more.
• Create and maintain code samples and sample applications, as needed.You are able to take complex products and features and distill them down into documents and artifacts that are clear, concise, and simple to understand.
• You work closely with product managers and engineers to ensure that content is technically accurate and written for the appropriate audience
• You work closely with designers on concise, helpful user interface text.

What you'll need to be successful?

• Bachelor’s degree, or substantial coursework in Technical Communication or similar
• 3+ years experience creating documentation for a technical audience including code driven API and Webhook documentation
• You have Git, Swagger, or equivalent experience building documentation from source code
• Ability to understand new features, learn how they work, and document them in crisp, easy-to-follow language
• You have excellent writing, editing, time management, and communication skills.
• You are able to own content projects from start to finish, understanding trade-offs while mitigating risks and measuring impact.
• Experience working with markdown content formatting.
• Experience interpreting example code so that it can be explained to users.
• Experience using source control to manage and publish content.

We welcome candidates from traditionally underrepresented groups to apply. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and the communities we serve.

Our Team

We are a small but powerful team, dedicated to achieving our mission to bring more community to the world. Many of us have worked in community positions before and understand the struggles and peaks that come with the role. Our team communicates candidly, giving feedback early and often. We set ambitious goals, and do what it takes to achieve them, while making sure that we take care of our own personal health and mental wellbeing. We will want you to be ready to take on a lot of responsibility with guidance and mentorship along the way.

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Source: We Work Remotely, Bevy

NOW HIRING: Technical Support Engineer

Company: Kinsta

Website: https://kinsta.com

Headquarters: Austin, Texas, United States

Kinsta is a modern cloud hosting company focused on WordPress hosting. We run our services on cutting-edge technology and we are proud of the level of support we offer to our customers. Our talented and motivated team is scattered across the globe with team members hailing from every continent but Antarctica! We're constantly on the lookout for great talent to join our awesome team. If you’d like to become part of the Kinsta family, hit apply!

Our client base is growing steadily and we’re looking for a competent Support Engineer with exceptional communication and technical skills who can provide enterprise level technical support to our customers via our live chat support system.

Support at Kinsta is not an afterthought; it is part of the Kinsta DNA and culture to provide world-class support to our customers.

As a Kinsta Support Engineer you will:

• Take ownership of issues reported by customers and see problems through to resolution.
• Research, troubleshoot, and identify solutions to resolve customer issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Crave knowledge and continue to hone and improve your own technical and non-technical skills.

This role's shift need is Monday-Friday 4pm-12am UTC (our team uses UTC for scheduling).

Requirements

• The ideal Kinsta Support Engineer is technically knowledgeable, upbeat, professional, curious, and self-motivated.
• Excellent support is one of the cornerstones of our business, and we have the best support team in the business. Our clients have come to expect industry-leading support and it's our pleasure to deliver that to them. As a result, we're extremely careful about adding new Support Engineers to our team.
• We hire Support Engineers with a variety of different backgrounds and expertise - some of us are Linux systems administrators, others have previously worked as WordPress developers, while others are technically-knowledgeable internet generalists who have mastered the art of customer service. The underlying shared background amongst us all is our passion for serving our customers.

All of our Support Engineers must meet the following core requirements:

• Completely fluent in English with excellent written communication skills.
• Capable of thriving in a fast-paced and occasionally stressful environment interacting with multiple clients simultaneously while maintaining a professional and friendly tone.
• A strong understanding of and experience with the following technologies: Linux, NGINX, MySQL/MariaDB, PHP, DNS, CDN, and caching (object and page).
• Familiar with WordPress: database structure, file/directory structure, wp-config.php directives, and other common WordPress topics. Experience with WP-CLI preferred.
• Consummate professionalism: we're a distributed team and we expect you to act like the professional we know you are. That means being a member of the Kinsta team requires excellent communication, rock-solid reliability, and the drive to bring your best effort to bear on your work every single day.
• While a portion of our Support Team’s work certainly involves WordPress itself, our Scope of Support is centered around the LEMP stack as well as our hosting platform and environment. For this reason, system administration skills will take center stage during the majority of a Support Engineer’s daily activities.

Bonus points:

Completely fluent in a second language. Languages we're currently targeting include: Dutch, French, German, Italian, Japanese, Portuguese, and Spanish. If you are fluent in one of these languages or one not listed, please highlight this information when you apply!

Prior experience working with customers over live chat in a technical role in a fast-paced environment - particularly experience providing live support for web hosting built on a LEMP stack

Benefits:

• This is a fully remote role. Our Support Engineers can work from anywhere with reliable broadband internet access and electrical infrastructure
• Fully remote culture with a globally distributed, international team
• In order to ensure that everyone has time to rest and recharge, we offer Flexible paid time off
• This position offers a great deal of flexibility, responsibility, and opportunity for growth for the right candidate
• We always use the latest version of everything: PHP 7.4, NGINX, Ubuntu 20.04, Linux containers, Google Cloud and more, so you’ll be able to work with a bunch of exciting technologies and use them every day!

Kinsta is proud to be an equal opportunity employer. We will not discriminate and we will take actions to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, citizenship, age, religion, creed, disability, marital status, veteran’s status, sexual orientation, gender identity, gender expression, or any other status protected by the laws or regulations in the locations where we operate.

By applying to one of our positions, you agree to the processing of the submitted personal data in accordance with Kinsta's Privacy Policy, including the transfer of your data to the United States, which does not have a GDPR-equivalent data protection law.

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Source: Remote OK, Kinsta

NOW HIRING: Lead Software Engineer – Studio

Company: InVision

Website: https://www.invisionapp.com

Headquarters: New York, United States

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks, and Uber, who are now able to design better products, faster.

Our team is in search of a Lead Software Engineer to help us change the way digital products are designed.

About the Team:

We are looking for a DevOps Engineer to help us build functional systems, improve monitoring and optimize our build pipeline in an effort to improve the Studio and Craft customer experience. We work in scrum agile iterations on short-term deliverable cycles. We look to deliver our latest features to our customers on a weekly basis. We’re motivated to not only deliver the best products but also to personally achieve. One of the central objectives of our company is to keep our team of hardworking specialists content and motivated.

That’s why we need you, a devoted DevOps engineer, to be part of our superstar team. You will have the exciting opportunity to drive our capacity for triaging and handling operational issues while advising our team on engineering systems that will make our entire codebase more reliable, testable, and scalable. You will also advance innovative/comprehensive tools and practices to improve deployment and testing. If you want to play an integral role in planning processes with the support of our entire engineering team, then consider working for us.

What you’ll do:

• Interact with team members to improve our engineers’ tools, technology stack, and application performance and stability.
• Analyze, organize, and provide in-depth code reviews to improve applications dynamically and ensure the timely completion of operations projects.
• Resolve operational concerns through collaboration with upstream support groups and various engineering teams to plan updates.
• Troubleshoot production issues to address technical commitments and boost sustainability.
• Expand the DevOps team by attracting exceptional teammates, and ensure their success by acting as a liaison between upper management and employees.
• Engineering Velocity - build infrastructure experience CI, (Github Actions, Jenkins, Codeship). Identify and resolve CI bottlenecks.
• Support for the Automation team by helping in CI integrations and optimizations.
• Operations (spans multiple squads) - Monitoring and Alerting, Logging and tracing (Loggly, Datadog), etc., Supporting our backend services including Auto updates.
• Package upgrades: Security keeping packages up to date based on vulnerabilities identified from Snyk or Security, Electron Upgrades, React Upgrades, etc., (Package upgrades need to be coordinated with render, publishing, and screen design)
• Monitoring - Consistent application monitoring, logging, and aggregated dashboards would allow us to have “at a glance” insights into the runtime health of the product.
• Performance - Supporting performance as a first-class CI/CD metric to allow us to find regressions before users do.
• Testing - Improved testing infrastructure, including cross-browser/cross-device testing, would greatly improve quality and consistency for customers.
• Releasing - Introducing a canary channel, PR builds, nightly builds, and scheduled/verified releases in an effort to greatly improve our agility in shipping both internally and externally.

What you’ll bring:

• Bachelor’s degree in engineering or relevant experience
• Proficiency in deploying and maintaining applications
• Ability to construct and execute application status monitoring
• Knowledge of software automation production systems, including code deployment
• Working knowledge of software development methodologies
• Previous experience with high-performance and high-availability open source web technologies
• Previous experience with version control best practices and technologies (i.e. GIT, SVN)
• Experience in some of the following languages - Go, Javascript, TypeScript
• Experience in optimizing/configuration some of the following technologies - Github Actions, Electron, Sentry, Webpack, NPM, BugSnag, Datadog, Loggly, LaunchDarkly, Codeship, Docker, Dependabot

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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Source: Remote Global, InVision

NOW HIRING: Social Media Manager

Company: eVisit

Website: https://evisit.com

Headquarters: Mesa, Arizona, United States

eVisit, headquartered in Mesa, AZ, is a telemedicine software company seeking to revolutionize healthcare delivery by creating physician-first tools that fundamentally simplify healthcare. Our HIPAA compliant telemedicine software was built for providers, by medical physicians, to optimize patient flow and boost practice revenue; while providing added convenience and high-quality care to patients, whether at work, home or on the road.

eVisit is the fastest growing telemedicine software platform. The company is comprised of a unique team of talented individuals whose experiences are driven by backgrounds in healthcare and software development fields.

About The Job

We are looking for a seasoned Social Media expert with B2B tech and/or healthcare experience that can operate our social channels toward our key goals -- awareness, engagement, thought leadership and social selling. We are looking for a Social Media storyteller that is also a strong writer and can write long-form content for The Virtual Care Blog and other forms of content too. This new team player is expert at mining our strategic content including stories at The Virtual Care Blog and our weekly insights report to create and approve powerful social posts to engage our target audience, elevate our Thought Leadership brand and drive more followers/fans and, most importantly, engagement (Likes/Shares) on a regularized basis. Right now we focus primarily on Linked In, Twitter with Facebook as a secondary platform (who can ignore it?). We also are looking to ignite on YouTube with powerful video content that can further drive home eVisit’s unique differentiation in the marketplace.

Requirements

• Hands-on experience across all social channels
• Excellent content-generation and copywriting skills
• Ability to deliver creative content (text, image, and video)
• Solid knowledge of SEO, keyword research, and Google Analytics.
• Experienced with Google Trends, Google Keyword Planner to research keywords/long-tail
• Knowledge of online marketing channels
• Familiarity with web design
• Working knowledge of HubSpot or other CRM/marketing automation tool
• Analytical and multitasking skills

Responsibilities

• Directly manage all eVisit’s social media platforms, make recommendations for new strategies, new channels and fresh ideas for eVisit and our Thought Leadership brand to align with business goals.
• Create a Social Media Calendar to drive posts/content aligned with the overall Content Marketing Calendar and PR/ News Items.
• Coordinate and align on paid social campaigns.
• Set specific KPIs and report monthly against progress.
• Generate, edit, publish and share engaging rich content daily (e.g. original text, photos, videos, and news).
• Collaborate with other teams such as sales, Thought Leaders/SMEs and establish a Social Media Best Practices program to leverage employee engagement to help drive social media goals.
• Develop weekly social content with direction/guidance to eVisit employee base to serve as brand ambassadors on social channels.
• Continually seek out social media influencer/collaboration opportunities, bringing these forward to the Content Marketing team.
• Conduct Social Listening and bring important nuggets forward to be included in the Weekly Insight’s Report shared by Marketing to the full eVisit team.
• Help establish CEO and CTO as Thought Leaders in Social, especially within Linked In Voices, driving content for certain personal channels, where needed.
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
• Ignite social selling.
• Suggest and implement new features to develop brand awareness.
• Stay up-to-date with current technologies and trends in social media, design tools and relevant applications.

Benefits

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 10 paid national holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth

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Source: We Work Remotely, eVisit

NOW HIRING: WordPress Support Wizard

Company: Gravity Wiz

Website: https://gravitywiz.com

Headquarters: Chesapeake, Virginia, United States

Gravity Wiz is hiring a remote support wizard to provide customers with absolutely magical support.

We have an expansive selection of add-ons, snippets, and tutorials that enable our customers to do some legitimately magical things with Gravity Forms. Your job will be to keep the magic alive when our customers encounter bugs, experience theme/plugin conflicts, and write in with questions about how and what is possible with our 30+ Gravity Forms add-ons.

We are serious about customer support. Sorcerously serious. This is a full-time position preceded by a month-long probationary period. We're offering a 45k - 60k salary (depending on wizarding experience), 21 days of paid time off, and twice-yearly raises. Hours aren't rigid but our primary coverage window is between 10am and 6pm EST.

Our ideal wizard is a detail-oriented and efficient troubleshooter. If you're also a dependable, friendly communicator who writes English masterfully and isn't afraid of a smiley or two, muy bueno. 😃

We go above-and-beyond to help our customers. We're happy to provide small customizations and tweaks to make our products work for their unique requirements. To this end, you'll need to be proficient with WordPress and competent with HTML, CSS, JS, PHP, and using WordPress hooks and filters.

More than anything, be eager to learn. Master our products and help us make them better with the invaluable feedback you will gain working so closely with our customers. We're a small team and you will be a big part of it.

We can't wait to meet you!

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Source: We Work Remotely

NOW HIRING: Front-end Software Engineer

Company: Metabase

Website: https://www.metabase.com

Headquarters: San Francisco, California, United States

We built Metabase because existing tools for business intelligence didn’t feel like things we wanted to use. We wanted faster, simpler ways to ask questions about data, and wanted to strip away the colder feel of most Enterprise software. Folks seemed to agree, and now Metabase is used daily by tens of thousands of companies to give people in all sorts of roles access to insights they wouldn’t have otherwise had.

None of this could happen without our user interface and that’s where you come in. We’re looking for someone with strong product sensibilities, extraordinarily good frontend skills, and solid software engineering fundamentals to join our team to advance the state of the art in our product and our industry.

Why choose Metabase

The problems we face are genuinely interesting and aren’t trivial. Data influences so much of our world but isn’t that easy to interact with or understand. You’ll make tools that people rely on for their real jobs. You’ll get to work in open source and get feedback directly from users and customers out in the open. The company is growing and so is the business. We’re adding new remote team members from around the world and improving our processes.

It’s an exciting time and you can really have an impact on how things work here. We’ve tried to design our work environment to fit into real life. Work is only one part of who you are, so we emphasize reasonable workdays and prefer planning and avoiding panic. People at Metabase have families, dogs, plants, and lives outside of work and we try to support that however we can.

What we’re looking for:

• You care about crafting delightful user experiences. You like to write code to enable people to do something and you understand that details and things like copy matter. If your focus is only on code this might not be the best role for you.
• Prior experience shipping non-trivial apps using React + Redux (or equivalent). Our front end is written in React (surprise!), so you’ll need really strong React and JavaScript knowledge to build fast and thoughtful user interfaces.
• You have experience writing tests, giving good feedback on other people’s code, and writing proposals for more complicated problems that are thoughtful and clear. As we’re a remote company (even outside of pandemics) communication and clarity are really important.
• Due to the nature of what we work on, computer science-y problems come up frequently. We’re not picky about a specific degree or accolade, but you’ll be expected to write fast and performant code and deal with a fair bit of data structure manipulation regularly.
• We like everyone to care about the nuts and bolts of how to make things look good, so you’ll be expected to use our style guide and if necessary write or update our CSS, so comfort in CSS and familiarity with things like design systems and component libraries is a necessity.
• You’ve worked on a large and complex JavaScript project. Metabase is a big product and code base so the ability to adapt existing code and integrate new code into established systems is important and you should feel comfortable digging in.

Not essential, but nice to have:

• Knowledge and prior experience with data visualization (especially if it has involved dc.js and d3.js).
• Previous contributions to open source (not a requirement, but a huge plus).
• Either pre-existing knowledge or interest in learning some Clojure, the language much of the backend of our application is written in.

The types of problems you’d get to work on:

Lightning fast interaction with data. Think things like letting people see all the orders that came in from a specific region by clicking directly on a custom map of their sales regions and then letting them filter that list visually by directly interacting with the data table - and all of this happening in a responsive and delightful way. Augmenting visualizations.

To allow for people to further institutional knowledge, build the feature to allow annotations directly on specific data points in a line chart, and then determine how to expose those when it makes sense across dashboards and the entire app. Wayfinding. We want to make sure people don’t have to do work that’s already been done, so build new ways to surface important metrics or segments to the right users across Metabase. Embedded analytics.

We have customers who deliver analytics to their own users via our embed product. You’d get to tackle the problem of making sure those can match their own products visually and enable easier integration of the embeds into their own code.

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Source: Remote OK, Metabase

NOW HIRING: Full-Stack Nodejs/React Developer

Company: Plutio

Website: https://www.plutio.com

Headquarters: Remote

Hey there! 👋 We're Plutio, an all-in-one business management platform for freelancers and digital nomads. Our project is fully bootstrapped, profitable, fueled by a huge global community, and developed by a fully remote team 🗺 There are three of us now:

We're looking for one more amazing full-stack nodejs/react developer to join our team. You can work from anywhere, anytime. You will mainly focus on building new features and third-party integrations 😎 , For example, we've just signed a HUGE deal with https://squareup.com - and you would most likely be working on integrating them with Plutio, opening up the doors to inviting millions of new users to Plutio! - pretty neat right? 🤓 The skills we're looking for are: Node.js, Meteor, React, Mongo. Bonus if you also know Next.js and Redis. Join us, be part of an exciting journey and community. 🎉

Salary
$27,000 — $38,000

Location
🌏 Worldwide

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Source: Remote OK

NOW HIRING: Full Stack Developer

Company: Compado

Website: https://www.compado.com

Headquarters: Berlin, Germany

ROLE & RESPONSIBILITIES

We aim to build an intelligent and automated system to run our marketing campaigns, optimize our websites and be more efficient in every aspect of our daily work. In your role as Full Stack Developer, you will be mainly responsible for the development, implementation, and performance of our eCommerce platform including connected apps, and interfaces. Your tasks will include:

• Extend, maintain and improve our eCommerce platform in both frontend and backend
• Support automation of business processes with services and integration of partner APIs
• Responsible for architecture, technology stack, and implementation of our existing and future applications
• Be part of a self-organized and agile environment

REQUIREMENTS

• 3+ years of web software development experience and a solid understanding of the full web development life cycle including different designing patterns and best practices
• Professional experience in frontend development using a modern JavaScript framework such as React, Vue, Angular, or NodeJs
• At least 3+years of experience working with PHP using modern frameworks such as Symfony or laravel - Knowledge of Python and GO is a plus!
• You are comfortable with Git and Github – you are able to create clean PR that can be easily tested and reviewed by peers
• Experience with Amazon AWS
• Fluent English

WHY COMPADO?

• A company that gives you space to grow and take ownership! A chance to be part of one of Berlin’s fastest-growing startups, carrying major responsibility in growing Compado into a company with 100+ employees.
• Lead a “work from everywhere” lifestyle with an optional office in the heart of Berlin.
• Work in a highly innovative culture, constantly striking new and refreshing paths, with emphasis on New Work and Remote Working as well as environmental consciousness.
• An international & multicultural work environment.

CONTACT INFORMATION

We’re looking forward to your application! Please send us your CV and a short cover letter to priscila.terenzi@compado.com. Let’s go places!

ABOUT US

Compado helps high-profile consumer brands, such as Hello Fresh, Parship and Babbel, to achieve outstanding growth by sending tens of thousands of users, who are ready to buy. In recent years, Compado has become a market leader in commercial decision products, with a strong foothold in the European and American markets. Being a heavy-weight influencer of consumer journeys, Compado relies on its titanium-grade capabilities in building comparison and decision-making platforms, presenting users with one or several handpicked brands from the Compado network.

We have decided that traditional working is over. We went fully remote and are spearheading the remote working movement within Berlin’s start-up scene. With us, you can work from anywhere.
If you are eager to be a part of phenomenal growth and trust we can shape one of Berlin’s fastest-growing ventures together in an impactful way, we are very excited to receive your application.

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Source: Remoters, Compado

NOW HIRING: Animator/ Video Creator

Company: Binance

Website: https://www.binance.com

Headquarters: Remote

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Job Description:

• Binance is looking for talented motion graphic creators around the world to create awesome visuals for the world’s leading cryptocurrency ecosystem.
• Join our globally-distributed team in bringing our brand to life. You’ll be working with a totally international team with diverse backgrounds, but one shared vision.
• This role will work remotely as part of the marketing team.

Responsibilities:

• Producing motion graphics and other videos to accompany all types of marketing collateral, from educational content and social media assets to longer form reports and advertisements.
• Working closely with regional marketing and content creation teams
• Localizing existing videos
• Coordinating with external teams to ensure consistency

You have:

• An awesome showreel
• 3+ years of experience working with AE and other tools
• Experience working with existing brand guidelines
• The drive and discipline to work remotely and manage your own time
• Business-level English and one other language
• A collaborative spirit and strong stakeholder management skills

We’d also love:

• Strong illustration skills
• An interest in crypto and fintech
• An appreciation for dad jokes

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Source: Remote Global, Binance

NOW HIRING: Full Stack Developer

Company: Smile.io

Website: https://smile.io

Headquarters: Kitchener, Ontario, Canada

Smile is the largest provider of rewards programs in the world. We reward tens of millions of people every year, and power rewards programs for thousands of businesses around the world.

The engineering team at Smile.io believes in being proud of your code, owning what you ship, and embracing new tools to increase developer happiness. We believe small, empowered teams can ship products with the highest impact. We are remote-first, with engineers on our team working from home offices in Romania, Cyprus, New Orleans and more! We embrace open source and love to contribute. Tell us where you'd like to work when you apply!

As a Full Stack Developer, you'll be building features across the stack, taking the time to improve the architecture and share knowledge with those around you. Building sustainable, scalable software from backend services to the front end.

Core Responsibilities:

• Design, build and maintain APIs, services, and systems
• Build intuitive web applications using modern web frameworks
• Build new features for internal and external users
• Handle escalations from merchant support requests
• Participate in the product development process from start to finish, from helping scope projects to measuring their success and iterating based on feedback
• Work in cross-functional teams with designers, product managers, and engineers

We currently power over 40,000 rewards programs, reaching more than 50 million customers, and serving 100k API requests/hour. Our primary deployment languages are Ruby on Rails, React & Ember.js, but as a team, we enjoy learning new languages and technologies - so this list could change! We use Github, Slack, and CircleCI to communicate efficiently and ship code every day.

Requirements

You're a developer who gets excited about turning ideas into reliable production code. You appreciate clear code that can be understood by others (and yourself!) 6 months down the line. You enjoy collaborating with other developers and get excited about thousands of people experiencing a feature you shipped just minutes ago. You thrive on fast feedback loops & iterative development cycles. You've got experience developing robust features for scale at pace.

What we’re seeking:

• 3+ years technical experience in software development
• A capable engineer, with a previous background building web or mobile applications
• Experienced in full-stack development and software architecture patterns, able to understand how a wide variety of technologies and systems interact with each other
• The ability to build software systems given a set of technical designs
• An ability to adapt to changing priorities. We move quickly but deliberately.

Traits or experience we’d love to see (you don’t need them all to apply):

• Comfortable writing code in a few of Smile’s primary deployment languages (Ruby on Rails, Ember.js, React) and enjoys learning new languages and technologies
• Knowledge of secure coding practices and test-driven development approach
• Interested in solving open-ended business problems with a combination of technology and creative thinking

Benefits

What's it like to work at Smile.io?

We are a team of smart self-starters who build efficient and unique solutions to problems. You’ll be working with some amazing talent and you'll constantly be pushed to challenge yourself and improve your skills. This starts in the interview process, where you’ll be asked to show us your skills in real-time. It’s not an easy process, but we think you’ll find it rewarding and a great preview of what working here is really like.

As a team, we’re driven by these core values:

• Be Humble - think of the team before thinking of yourself. We have no room for massive egos.
• Be Hungry - set hard goals, ask lots of questions, and learn every day.
• Be Human - show empathy towards others, consider the impact of your decisions on other teams.

We know that Smile.io as a business is in constant evolution - the same is true of our people. We’re here to support each other in our growth, so we talk openly about our career goals, hopes & dreams. With such a diverse team of people, we know we can offer you the mentorship, tools, and encouragement you need to grow.

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Source: We Work Remotely, Smile.io

NOW HIRING: Special Projects Operations Manager

Company: ioby

Website: https://ioby.org

Headquarters: Brooklyn, New York, United States

ioby seeks a Special Projects Operations Manager to join our team. Reporting to the Chief Finance Officer, our future Special Projects Operations Manager will play an important role in operationalizing ioby's ongoing and evolving work on equity and inclusion into our policies and practices on personnel, financial, legal, compliance, information technology, facilities/vendors and operational issues related to the projects funded on ioby.

Women, people of color, and LGBTQ people are always strongly encouraged to apply.

Reporting to the Chief Finance Officer, this Special Projects Operations Manager will play a critical role in solving new complex special projects related to the intersection of operations, legal, compliance, IT, and personnel as they arise. We expect special projects will comprise about 40% of this role's time. Responsibilities will include ongoing projects as well, such as managing personnel and benefits (20%), facilities and equipment (20%), legal, audit, and financial transparency (20%).

For the right candidate, this position is an exciting opportunity to shape the growth of a mission-driven nonprofit while contributing to a growing movement of resident-led positive change with rapidly increased demands since the beginning of the COVID19 pandemic.

This job may require occasional work outside of ioby’s regular business hours (9am–6pm Eastern; Monday through Friday).

About ioby

ioby (In Our Backyards), founded in 2008, is a civic tech nonprofit that mobilizes neighbors who have good ideas to become powerful civic leaders who plan, fund, and make a positive change in their own neighborhoods. ioby was recognized by the Obama Foundation for contributions to civic innovation, was awarded the Jane Jacobs Medal by the Rockefeller Foundation, and an American Civic Collaboration Award for increasing civic participation.

Job Activities

The Special Projects Operations Manager will report to the CFO, and:

• Manage all staff onboarding and offboarding
• Manage all benefits and payroll
• Provide administrative support to hiring managers
• Provide administrative support for team trainings and professional development
• Create training and documentation for all operations and financial systems
• Provide administrative support regarding personnel policies
• Manage facilities, equipment, and office supplies
• Liaise with outsourced IT provider
• Work with CFO and product team to inform software decisions
• Liaise with pro bono attorneys and provides administrative support on all legal matters
• Provide administration support to the CFO in audit and 990 preparation and transparency
• Scope, research and make legal, operational, and financial recommendations on special projects approximately weekly. Examples include project eligibility questions, building a new disbursement system, providing direct cash assistance, and more.
• Where appropriate, lead implementation following the findings of the special projects.
• Provide administrative support to organizational morale and team culture

Requirements

Candidates for this position must have the following characteristics:

• Experience operationalizing equity and inclusion from the perspective of organizational operations, policy, procedure, and personnel
• Experience working within the legal financial obligations of a 501c3 nonprofit
• Responsive in communication, quick to action
• Excellent written and verbal communication
• Attentive to detail
• Experience managing up and across lines of reporting
• Experience managing several, most or all of the following
• legal/compliance
• facilities
• group retreats or analogous in-person events
• agencies and vendors
• personnel/human resource benefits
• ops and IT
• Experience working on a distributed team
• Comfort working on a distributed team
• Demonstrated use of good judgment
• Demonstrated experience using discretion in past roles
• Responsible
• Desire to work at a multiracial organization in the midst of a long-term process of creating a Racial Equity and Inclusion Framework
• Self-driven and accountable to your own goals

Extraordinary candidates for this job will have all of the must-have characteristics and the following nice to have characteristics:

• Experience using a variety of software programs, including at least one CRM and one CMS
• At least 5 years experience using excel
• Experience with Salesforce
• Experience working at an antiracist organization
• Experience working with or knowledge of the legal obligations a nonprofit fiscal sponsor

Women, people of color, and LGBTQ people are always strongly encouraged to apply.

ioby is committed to the principles of equal opportunity. ioby’s organizational policies, practices, programs, activities, and decisions regarding employment, hiring, assignment, promotion, compensation, volunteerism, internships, and other terms and conditions of employment or voluntary service shall not be based on a person’s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, source of income, parental status, housing status, or other protected status, in accordance with applicable law.

Benefits

This is a full-time, salaried position in the $53,000–$74,000 range for candidates in New York City, San Francisco, and other equivalent geographies. For candidates in other areas, the salary is adjusted for the cost of living. We are actively seeking candidates to work in some of ioby’s priority places: Memphis, Detroit, Cleveland, Pittsburgh, and Cincinnati.

The position includes a generous benefits package (including full coverage for health, vision, and dental, 27 vacation days, 10 sick days, 7 holidays, and an attractive "Whole Person" policy).

Hiring Timeline

• February 17: Deadline to Apply
• Week of Feb 22: Phone Screens
• Week of March 1: First Round Interviews
• March 22: Approximate Start Date

Hiring Process

ioby is dedicated to continuously improving our work to become more anti-racist. We have a written commitment to racial equity published here: https://ioby.org/equity which includes a link to our Hiring Practices: https://ioby.org/hiring-practices Please join us on this journey!

To Apply

To apply, please fill out the application form through workable and attach your resume and cover letter. Thank you!

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Source: We Work Remotely, Whitespectre