NOW HIRING: WordPress Technical Support

Company: WP Media

Website: https://wp-media.me

Headquarters: Lyon, Auvergne-Rhône-Alpes, France

Do you like troubleshooting WordPress issues and answering technical questions? Do you always like to document yourself precisely before giving advice? Are you able to maintain a friendly and professional communication that invites people to trust you?

If you answered yes to these questions, we are sure this position will sound super exciting to you. 🤩

We are looking for a friendly person in love with customer support to join the Support team for our website optimization plugin WP Rocket 🚀

Keep reading for more details! 📝

Become Our Next Customer Happiness Teammate!

Working on Technical Support at WP Rocket means assisting our customers with their technical issues related to WP Rocket, answering their performance-related questions and handling refunds and other account-related questions.

WP Rocket is a premium caching plugin for WordPress used by +1,400,000 websites and +160,000 customers worldwide. Our plugin makes sites go at the speed of light in just a few clicks. We love to make our customers’ lives easier, which is why WP Rocket applies key best web performance practices right upon activation.

You will join our Support team, we work remotely, and our support teammates live all around the World

Every day, you will work closely with the rest of our Customer Support team and with our Developers.

Support for our customers 7 days a week is essential to our joint success. This position will require you to work on week-end (Saturday and Sunday), and having two days off during the week.
We can talk more about this during the recruitment process

What You Will Be Doing:

In your everyday job in Technical Support, you should, first of all, enjoy connecting with people!

Here is a list describing the tasks involved in this position (do you happen to like making lists? So do we!):

• You will provide friendly and professional technical support to our customers via email (we use HelpScout): you will answer questions from both technical and non-technical users, and troubleshoot problems.
• Your invaluable feedback to the development and product team will help improve our customers’ experience.
• You will contribute to the plugin documentation by creating and updating content.
• You will report issues on GitHub

What Do You Need To Excel at This Job:

• Being yourself.
• The WP Rocket team is diverse and composed of people from all over the world. Respect, collaboration, and inclusivity are some of our core values (more on this below). Every day of work is an exciting opportunity to get in touch with fantastic people who will enrich your cultural and professional background.
• Proficient knowledge of English.
• You will need to be able to write and communicate in English effectively, respectfully, and professionally.
• If you also know French, don’t hesitate to specify it in your application: this is a great plus (not mandatory, though!) since part of our team and many of our customers come from France.
• Strong previous experience in customer service.
• One of the key aspects of this job is assisting people with WP Rocket and with website optimization. You are patient and empathic. Questions don't intimidate you, because you love finding answers to even the most bizarre queries!
• Know the basics of web performance
• We will train you for this, and we will always have your back, don’t worry, but an understanding of web performance is preferred.
• Know WordPress and some coding.
• WordPress has no secrets for you, but you always follow its evolution and love to test new features. You have an excellent understanding of HTML and PHP, and know some JavaScript (but this is just a bonus point).
• You should be comfortable using WordPress hooks.
• Be a proficient troubleshooter
• You love solving problems and getting to the heart of an issue. You’re able to communicate the steps you took and summarize the problem to help customers and teammates understand it.

Do you want to know three other things we appreciate about our candidates?

• Previous freelance or remote job experience.
• Slack will be your virtual office, where all the life of the company takes place.
• The involvement in the WordPress community.
• We support our teammates to attend and/or speak at WordCamps, and to volunteer within the community.
• Love for cats or Corgis! 😸🐶 What would our working days be without our four-legged friends?

What You Should Know About Our Company: WP Media

Founded in 2014 in the beautiful Lyon, France, WP Media is an equal opportunity employer with a distributed team of +35 teammates living around the world.

Our plugin makes sites go at the speed of light in just a few clicks. We love to make our customers’ lives easier, which is why WP Rocket applies key best web performance practices right upon activation.

Do We Share the Same Values?

Mutual respect, collaboration, and inclusivity.

These are the fundamental values that support our life as a team.

• Healthy balance between work and private life.
• We encourage our employees to enjoy their family and their hobbies with flexible working hours and minimum vacation policy (you should take a minimum of 5 weeks per year: really, we don’t count them!).
• We care about the work you do, not about the hours you sit at your desk.
• You can organize your working day with flexible working hours. There are no time cards to stamp, just customers to make happy and friendly teammates to work with!
• Transparent culture.
• We have a public salary grid. Once a year, when the company does well, we share our profits with the team in the form of bonuses.
• We like to see each other in person whenever possible.
• Every year, we organize a trip with the whole team and spend a week of coworking and fun activities together.

To give you an idea, so far we have traveled to Spain, Portugal, and Mexico:

Now that we've told you so much about us, it's your turn. 😉

Let us know why you would like to become our next Customer Happiness teammate and why you think you are the person we are looking for.

We can’t wait to receive your application! 🌟

APPLY

Source: Remote OK

NOW HIRING: Frontend Developer

Company: AtomicMedia

Website: https://www.atomicmedia.co.uk

Headquarters: Atomic Studios, Nottingham, United Kingdom

Available to applicants based in: Anywhere

Years of Experience: 2+

Job brief

We are looking for a Frontend Developer to join a dynamic and fast moving digital agency. You will work with our team of talented engineers to develop and maintain frontend code for our web and mobile solutions for our expanding client list. The web development team works closely with our designers and other development teams to ensure system consistency and excellent user experience. Ultimately, you should be able to develop and maintain functional and stable frontend web applications to meet our clients’ needs.

Responsibilities

• Develop high performance, frontend code for responsive web interfaces
• Maintain a keen focus on usability and user experience
• Participate in the entire application lifecycle, focusing on UI and UX
• Write clean code to develop highly usable web applications
• Work with our design team to develop static designs and prototypes into working frontend applications
• Collaborate with backend PHP and .NET developers to integrate user-facing elements with server-side logic
• Build reusable code and libraries for future use
• Follow emerging technologies
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements

• Proven commercial experience as a frontend developer
• A demonstrable portfolio of high-end responsive web interfaces
• In-depth understanding of the entire web development process (design, development and deployment)
• Proficient in HTML5, CSS, SASS, javascript
• Experience with typescript
• Proficient in one major frontend javascript framework (React or Angular preferred)
• Strong understanding of browser rendering process and code optimisation
• Experience optimising web applications for Search Engine Optimisation
• Teamwork skills with a problem-solving attitude
• Some experience with C# .NET would be beneficial but not essential

Benefits and Perks

• Work remotely from anywhere in the world
• Pension scheme
• Generous holiday allowance
• Perkbox

Interested? Apply now!

To apply, please email a covering letter and your CV to recruit@atomicmedia.co.uk

Source: Remoters

NOW HIRING: Senior C# Developer

Company: Mailbird

Website: https://www.getmailbird.com

Headquarters: Palo Alto, California, United States

Available to applicants based in: Anywhere
Years of Experience: 4+

We're looking for more kick-ass developers for the Mailbird family! You will work closely with our CTO and other senior developers as we transition from Windows to a cross-platform framework, using .NET 5, Avalonia UI, Entity Framework Core, SQLite and CEF, bringing Mailbird to the Mac and beyond. You will also help develop the core platform, implementing more advanced and innovative features for all our customers.

We are a remote native company, with an amazing international team. One of the best parts of working with Mailbird is the incredible team and culture we have. We encourage a balance of high productivity with other parts of life like health, wellness, learning, personal development, and of course fun!

At Mailbird, each and every one of us is passionate about what we are building, and this makes our creations each day incredibly rewarding, challenging, and enjoyable all at the same time - it’s never boring with the Mailbird family!

Job requirements

• Have impeccable attention to detail, whether it be UX, UI, or code.
• Are experienced with C# application programming.
• Have experience with WPF (or other XAML based framework) and MVVM.
• Experience with Mac or mobile development is a big plus.
• Are structured with good practices writing, documenting, and maintaining clean code.
• Can take initiative and feel comfortable both working alone and part of a team.
• Excellent communication skills in English.

Benefits and Perks

Benefits of working with us:

• Competitive full-time contractor pay
• 4 weeks (20 days) paid time off a year.
• Paid Sick leaves
• Paid Holidays
• Paternity/Maternity Leave
• Sabbatical
• Flexible hours and freedom within the job.
• A chance to work with an exceptional international team that is highly productive, creative, and fun!

APPLY

Source: Remoters, Mailbird

NOW HIRING: Recruitment Specialist

 Company: Tokyo Academics

\Website: https://www.tokyoacademics.com

Headquarters: Minato, Tokyo, Japan

Tokyo Academics is the passion project of a constellation of teachers, researchers, and academics from around the world. Since 2012, we’ve evolved from a few university friends to a growing number of part-time and full-time individuals located in Tokyo, as well as working remotely. We are an organization of experts deeply passionate about helping students meet their potential and capture the opportunities of the future.

We are looking for an independent self-starter to manage and drive our recruitment strategy, sourcing and attracting qualified candidates through effective channels for our internal roles (non-teaching roles). This is a remote role, you can work from home but must be available for meetings during our regular business hours (10am – 7pm Japan Standard Time).

This is an exciting opportunity to join a fast-paced startup of 80+ team members around the world. You will play a significant role in helping the organization continue to grow by bringing onboard new tutors and team members.

What you will work on:

• Drive the full-cycle hiring process including job posting, applicant tracking, and conducting interviews to identify top candidates for each role
• Collaborate with hiring managers on recruitment plans and determine selection criteria for all roles
• Proactively source qualified candidates by leveraging a wide variety of channels including headhunting, online job boards, networking, social media, and referrals to build the candidate pipeline for all non-teaching roles
• Connect with potential candidates to introduce opportunities at Tokyo Academics
• Manage applications process, screen resumes, conduct initial interviews with qualified candidates, and coordinate further interviews with hiring managers
• Expand recruitment channels by researching other options and building relationships with relevant schools and organizations
• Provide weekly updates to the management team on the recruitment status of each role
• Coach and mentor Recruitment Specialist(s) and build out recruitment team

Our ideal candidate:

• Minimum 2 years of recruitment experience, including direct sourcing of candidates
• Fluent English (reading/writing/speaking)
• Must have high attention to detail
• Can work independently and meet deadlines
• Able to conduct thorough research, analyze data, and present information in a logical format
• High proficiency with Microsoft and Internet applications (Google Sheets, Docs, Slides, etc.)
• Must have a reliable internet connection and tools to work remotely
• Must be able to quickly respond to messages and emails in a professional manner
• Experience in a recruitment agency/sales role a plus
• Experience leading a team a plus

Benefits:

• Competitive compensation package
• Bonuses based on company growth
• 20 days of paid time off per year
• Join a growing bootstrapped company with a lot of potential for growth
• Autonomy to implement ideas and have a significant impact

Work hours:

• 40hrs/week, flexible schedule
• Working remotely, but must be available for meetings during business hours (10am-7pm Japan Standard Time)

APPLY

Source: We Work Remotely, Tokyo Academics

NOW HIRING: Sales Development Representative

Company: Creatively Squared

Website: https://www.creativelysquared.com

Headquarters: Brisbane, Australia

Creatively Squared connects brands with content creators globally to produce visual content that’s fast, affordable, and scalable.

Our mission is to empower and inspire the world's creatives to do what they love and be paid fairly doing so. As a Sales Development Representative, you’ll be a key member of our Revenue Team, you will help make our mission a reality by delivering a pipeline of leads in our key markets, creating project opportunities for creatives, and enabling us to continue to scale.

Responsibilities

• You’ll be responsible for targeting, engaging, and converting new customers. You will work closely with your sales and demand generation teammates to create new leads, qualify opportunities and generate revenue growth.
• Contribute to the success of the company by strategically targeting and penetrating accounts utilizing outbound prospecting skills via email, LinkedIn, phone calls, personalized video, and whatever other channels you identify as suitable - you’re a hunter who’s not afraid of getting your hands dirty. In addition, you will work to qualify inbound leads to build quality pipelines.
• Conduct high-level conversations with marketers from brand managers through to senior executives in prospect accounts.
• Utilize tools such as Mixmax, Drift, Phantombuster, Sales Navigator, Pipedrive, ContactOut, and more to leverage your time and multiply your impact
• You will build on our existing processes, improving and optimizing our prospecting strategies

About You

• Natural networker: You’ve done this before in an enterprise SaaS environment, you know how to quickly build relationships with people from various backgrounds, cultures, and locations. You’re able to balance short term company priorities with what’s best for our customers and our long term relationship with them
• Researcher: You are experienced with researching markets and individuals to identify the best way to approach prospects
• Communicative: You have great active listening and empathy skills. You can take in other’s ideas and express your own thoughts well via written, phone, video, and in-person communication.
• Professional: You are a hard-working, autonomous individual with a deep sense of responsibility. You manage your tasks and time wisely.
• Learner & Teacher: You love learning and you’re always eager to pass on your new knowledge to other team members. You’re curious and enjoy tackling new challenges.
• Agile: You’ll be joining an early-stage company, you need to be adaptable, nimble, and able to build out your own systems and processes that may not exist yet

Bonus Points For

• Experience in creative, marketing, or advertising industries, familiarity with digital marketing and social media
• You have experience working in a startup environment, in particular, martech / adtech

Why Creatively Squared?

• We’re a purpose-driven organization, check out our Manifesto here
• We’re a rare beast - bootstrapped and profitable. We prefer our funding to come from customers
• We are a life-friendly team, balance is one of our core values. We know that people are not machines and each of us leads a family, friends, and community filled existence outside of work, as we believe happy team members leads to happy customers and creators
• Who you are is more important than where in the world you're located. We’re a fully remote team and you could be based anywhere.
• Everyone on the team receives an equity stake through our employee share program, you’re able to choose your preferred mix of salary & equity according to your risk tolerance
• Top brands in SE Asia, US, UK, and Australia such as Unilever, AB InBev, Google, Johnson & Johnson, General Mills, and many more, leverage Creatively Squared globally to create engaging visuals for modern marketers

We're looking for people who align with our values, are dedicated to good work, and can add to our team culture

Apply at https://www.creativelysquared.com/hiring

Source: We Work Remotely

NOW HIRING: Dev :: Senior Backend Engineer – NodeJS

Company: The Fabulous

Website: https://www.thefabulous.co

Headquarters: Remote

We’re looking for a very quick nimble and passionate, startup-style software engineer to support Fabulous growth. If that describes you, joining us means you’ll be working closely with an experienced CTO to build innovative new features (e.g. marketing optimizations engines, billing reporting, etc.) Do you have great expertise in designing and implementing software? Do you feel that helping people around the world achieve healthy habits is an important and meaningful mission for you? Then you should join the Fabulous engineering team.

What We’re Looking For:

• Strong coding skills with nodejs, eslint, unit testing and e2e tests
• Experience with developing, releasing and maintaining modern API layer
• Experience with object-oriented languages (preferred kotlin)
• Architect services using well-accepted patterns to allow autonomous development and future scaling
• Experience with an event-driven microservice architecture inside of the Google Cloud ecosystem to help our web and mobile products give the best experience to its users.
• If you’d like to join a startup with a great product, and more importantly, great potential: drop us a line at jobs@thefabulous.co

Source: We Work Remotely, The Fabulous

NOW HIRING: Email Designer

Company: MailerLite

Website: https://www.mailerlite.com

Headquarters: Vilnius, Lithuania

MailerLite is one of the fastest-growing email marketing services. We help more than 1 million businesses around the world to keep in touch with their customers.

Emails play a huge role at MailerLite. Our customers send more than 30,000,000 emails each month, we need to make sure that all emails look great, complies with industry standards, and are innovative.

Your job will include making new email templates for us and for customers, introduce new layouts and design ideas. You will work together in a team with other designers, copywriters and developers.

Why MailerLite?

Wondering why we think you’ll love working for MailerLite? Here are 6 reasons!

We value great design
Great design plays a major role in everything we do, from our products to communication and internal processes.

Take ownership and responsibility
We don’t micromanage and try not to interrupt your work with random tasks.

Work and learn
We encourage you to try new things and work with the latest tools to increase productivity and reach outstanding results.

You will be challenged
Our products are global leaders in their category and compete with the best companies in the world.

You’ll have experts at hand
Whenever you’re stuck, your teammates are eager to help you grow.

Pick where you want to work
Every day you get to choose what environment makes you most productive.

Requirements

• Experience in a similar role.
• HTML & CSS skills and responsive email design.
• A good understanding of email coding best practices.
• Expert in Adobe Photoshop.
• Experience in Sketch or Figma.
• Practical knowledge of colour theory, grid layout, typography and graphic design.
• Great verbal and written communication skills in English.
• Outstanding attention to detail (when you apply, include the phrase "love my job" somewhere in your newsletter).

What we offer

• Salary: $35,000 - $50,000 (gross).
• Company-paid retreats. We gather twice a year for a week in an exotic location to work, learn and have fun together.
• Generous vacation policy. Take time off when you need it. We trust you.
• Annual benefits, which include a budget for home office setup, personal development, leisure trips, etc.
• Company-paid creative days. Go out explore and share your discoveries with the team afterward.
• MacBook and other tools that'll help you to do your job efficiently.
• Remote-first culture.

Interested?

Don't send us a CV. We like to do things differently.

Instead, here is how we would like you to apply:

• Sign up for a free MailerLite account
• Go to "Campaigns", create a newsletter and send the preview URL to jobs@remotecompany.com. You'll find this URL in the editor under "Preview and test" and then "Preview mode"
• If you have any questions, write us at jobs@mailerlite.com.

Things we want to see in your newsletter:

• The title of this role in your email subject line.
• How you heard about this job.
• Links to your Dribbble, Behance, Linkedin, Twitter, Facebook or personal homepage.
• Previous companies you worked for, your role, projects you worked on.
• Why you want to join MailerLite.
• Your remote work experience.
• Your description of a project or product that you loved working on and why.
• Expected salary.

Need Help? You can find the manual here.

We wish you all the best of luck!

APPLY

Source: We Work Remotely, MailerLite

NOW HIRING: Lead Web Designer

 

Company: SureSwift Capital
Website: http://sureswiftcapital.com
Headquarter: Minneapolis, Minnesota, United States

About SureSwift Capital

You made it. You found the dream job you’re looking for where people and culture come first. If that’s as important to you as it is to us then please keep reading.

At SureSwift, we’re building the company we want to work for, and we’d like to give you the opportunity to join our fully remote team of 70+ people in 14 time zones around the world.

While we do work hard, we all work remote, and according to our own schedules that make the most sense for ourselves and our families. There are no cubicles, no offices, and there is zero commute time…unless you decide to work from the beach or a coffee shop, and that’s up to you.

Your Daily Challenges

When we welcome you aboard we’ll introduce you to the Design Team. These are the people you’ll work closely with day-to-day.

Once you get settled in and learn more about the team, your activities will look something like this:

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows, and sitemaps
• Design graphic user interface elements, like menus, tabs, and widgets
• Develop UI mockups and prototypes that clearly illustrate how sites function, look and feel
• Create original graphic designs (e.g. images, sketches, tables, etc.)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images

Your Experience

• Proven work experience in a similar design role
• Mastery of color theory, typography, and iconography
• Understanding of responsive design>
• Strong front-end fundamentals
• Strong background in HTML/CSS/SCSS
• Experience with WordPress (custom themes, child themes, and Divi page builder)
• Experience building HTML Emails
• Experience using Git
• Experience with functional testing and troubleshooting (browser, device, accessibility, etc.)
• Experience working on B2C and B2B UX/UI projects
• Ability to understand complex user flows with numerous variables and impacts
• Knowledge of prototyping, testing and development processes
• Knowledge of wireframing tools
• Up-to-date knowledge of design software (Illustrator, Photoshop, Sketch, Figma, InVision, etc.)
• Strong communication skills to collaborate with various stakeholders
• Experience working with and communicating with software engineers
• Good time-management skills
• Excellent and clear communication skills, both written and verbal>
• Data analysis
• Experience working in an entrepreneurial/startup environment
• Experience working with remote teams

Your Compensation

The compensation varies with experience and qualifications. This job is a remote / work from home position.

Background checks will be conducted on final candidates.

Thanks for the time you took to read about this opportunity.

APPLY

Source: We Work Remotely, SureSwift Capital

NOW HIRING: Lead Backend Software Engineer

Company: ConnectedHealth Pte Ltd

Website: https://connhealth.com

Headquarters: Ayer Rajah Crescent, Singapore

We seek an experienced and motivated full-time Lead Software Engineer with an emphasis on Backend Web / API development and Third-Party integrations. You will lead the Engineering team in launching our flagship product in the coming months and extend its transformational approach to other diseases.

You will work on both new software development and upgrade of existing products. This will require collaboration with engineers and product owners in Singapore and around the world.

The role and the company provide significant growth opportunities and autonomy in engineering decisions and implementation as well as progression to team leadership and project management.

CORE TECHNOLOGIES

• PHP 7 (Laravel)
• MySQL
• Chart.js / Google Charts
• Git (BitBucket)
• AWS

RESPONSIBILITIES

• Develop innovative features for existing and future products based on user feedback and opportunities to differentiate products through technology.
• Design and implement with security, reusability and scalability as the core focus.
• Lead writing and maintaining the documentation of code and architecture.
• Review other engineer’s code and guide architecture decisions.
• Develop a core architectural understanding of the product and lead the implementation of the required technical integrations in the end to end flow.
• Contribute creatively to the future product roadmap.

REQUIREMENTS

Must have:

• Minimum of 5 years’ experience in a Backend Software Development role.
• Experience with Amazon Web Services.
• Experience with secure programming and architecture practices (we manage patient data).
• Good understanding of RDBMSes.
• A proactive approach to problem-solving.

Good to have:

• Some knowledge of medical specifications/regulation, such as HL7, HIPAA would be viewed very positively.
• Knowledge of AWS Lambda (Serverless framework), API Gateway, RDS, Cognito.
• Understanding of front-end JavaScript frameworks like Vue, React, and Angular.
• Understanding of Linux administration.
• Understanding of data analysis and machine learning.

INDUSTRY

Health, Wellness & Fitness

Salary
$90,000 — $110,000

Location
🌏 Worldwide

APPLY

Source: Remote OK

NOW HIRING: Director of Content Marketing

Company: InVision

Website: https://www.invisionapp.com

Headquarters: New York, United States

InVision is the digital product design platform used to make the world’s best customer experiences. We provide design tools and educational resources for teams to navigate every stage of the product design process, from ideation to development. Today, more than 5 million people use InVision to create a repeatable and streamlined design workflow; rapidly design and prototype products before writing code, and collaborate across their entire organization. That includes 100% of the Fortune 100, and organizations like Airbnb, Amazon, HBO, Netflix, Slack, Starbucks and Uber, who are now able to design better products, faster.

Our team is in search of a Director of Content Marketing to help us change the way digital products are designed.

About the Team:

At InVision, the Director of Content Marketing will be tasked with the creation of high-quality, relevant, and engaging content across multiple mediums, with a specific focus on down funnel audience engagement, and will support our Growth Marketing team globally.

What you’ll do:

• Understand InVision’s business, its buyers, their challenges, and potential product solutions. Work with the sales and success teams, product marketing, and others who are regularly in touch with our customers to identify the key trends, themes, and content opportunities that support product and sales goals.
• Guide the content strategy and editorial calendar to align with marketing and sales goals.
• Create engaging content across all formats and channels that help our buyers unlock the status quo and understand the value and impact of our products and services.
• Manage writers, editors, partners, and customers in the creation of content and oversee the use of content budgets to achieve goals.
• Serve as a chief content evangelist to internally educate others and promote our content plans and strategies.
• Work closely with the broader marketing team to assess content usage and promotion strategy and regularly report on the performance of content assets.
• Identify ways to creatively repurpose, repackage and reuse content for distribution to broader audiences.

What you’ll bring:

• Minimum 7-10 years’ experience in B2B content marketing
• Background in technology and software preferred
• Exceptional writing skills
• Pro project management skills
• Proven ability to understand and work with buyer personas
• Ability to manage down, up, and across in the team and organization

About InVision:

InVision offers an incredibly unique work environment. The company employs a diverse team all over the world. Each InVision team member is given the freedom and tools to do their best work from wherever they choose.

The benefits we offer in the United States and Canada include competitive health plans and retirement plans. Some InVision-wide benefits offered to all employees across the globe include a flexible vacation policy, monthly coffee shop stipends, annual allowances for books related to your profession, and home office setup & wellness reimbursements. InVision is an international employer so some benefit offerings will vary from country to country.

InVision is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

APPLY

Source: Remote Global, InVision

NOW HIRING: Visual & Graphic Production Artist

Company: Nathan James

Website: http://www.nathanajames.com

Headquarters: Montreal, Canada

Nathan James is looking for a Visual & Graphic Production Artist to join our team to support the Brand Division’s e-commerce and e-interior design initiatives.

We are a design-first, home furnishing company focusing on the habits of urban dwellers and first time home buyers. We pride ourselves on the best in class customer happiness, providing the highest possible quality products that are affordable for the majority and assembly that isn’t dreadful.

ABOUT THE ROLE

The role will report to the Chief Design Officer and you will work collaboratively with the Product Team to curate beautiful virtual room designs for our products to be displayed in. Photography is required when we launch a new wave of products. These images will be published on our retailer partner websites such as Amazon, Wayfair, Home Depot, Walmart etc. Once the room designs are completed, you will hand off the design spec to our 3D team who use 3D technology to create lifelike imagery.

During the period when photography is not required, our Brand team acts as a service provider for our Digital Marketing and Product teams. The Visual & Graphic Production Artist will work on requests which can range from website landing page assets, tear sheets, additional product photography for holiday’s, vendor instruction sheet improvements and short ‘brand-voice’ copywriting. As well as actively posting on our social media channels (currently focused on Instagram + Pinterest).

ABOUT US

We have a rhythm to our work and a very low turnover rate — we have yet to have a single team member opt out. Your voice matters to us. We make change from fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up about your values and goals.

We’re ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career. Our values, workplace and our benefits are designed to support a sustainable, healthy relationship with your work. Our operating values provide the framework we use in building a healthy, resilient organization.

You can expect a mindful onboarding process with ramp-up and time to learn. You can expect a team that listens, and to be heard. You can expect to give and provide direct feedback. You can expect to work with good people. You can expect to be counted on. You can expect to do your best work and build a career here.

ABOUT YOU

We’re looking for someone that has a full range understanding and passion for design with a background in graphic design (web) and e-commerce photography. Expert knowledge of Adobe Suite (Photoshop and Indesign) is required.

Having an interior design ‘eye’ is required for this role as you will be designing virtual rooms.

You will be joining a team of 3 remote designers, which will require outstanding communication and organization abilities, both verbal and written.

For this role we do require that your normal workday has at least 4 hours overlap with both PST & EST workday without impinging on your personal/family life.

This is a remote role, since we are a remote company! You’re free to work where you work best, anywhere in the world: home office, coworking space, or coffee shops. That hinges on effective writing, self-discipline, and comfort with open communication.

BENEFITS & PERKS

Our benefits are all aimed at supporting a life well lived both at work and away from work.

We’re all about reasonable working hours, sharing, ample vacation time, wellness, education, comfort, and giving back. We offer competitive salaries, for a similar role in the country you will be working from.

HOW TO APPLY

Please submit an application here that speaks directly to this position. There are no right answers or cookie-cutter expectations. A cover letter is not required, but those that clearly demonstrate how Nathan James would be a great fit for you and how you would be a great fit for us will be given full attention and are highly appreciated.

We expect to take two weeks to review all applications. You’ll hear from us about advancement to a work sample review. You’ll get a chance to see the types of challenges you would be solving in this role. Then on to an interview. Our interviews are all remote by Whereby video chat (no software needed), with your future colleagues, on your schedule.

We aim to make an offer by February with a start date in beginning of March

We appreciate your consideration of having Nathan James be part of your career.

Our open conversation starts with this post. We look forward to hearing from you.

APPLY

Source: We Work Remotely, Nathan James

NOW HIRING: Portfolio Quality and Content Manager

Company: Hometime

Website: https://hometime.io

Headquarters: Sydney, New South Wales, Australia

Hometime is the largest and fastest-growing platform for flexible rental providers in the APAC region.

We partner with local hosting businesses and empower them with industry-leading technology, supporting infrastructure and scale normally reserved for large companies. Our unique business model means that our local Partners’ success is our success, which we strive for across all teams on a daily basis.

We currently operate throughout Australia and New Zealand, and our team is growing fast as we consistently add new markets.

About the role:

Day to day you’ll be:

• Developing and implementing listing content & quality enhancement programs to ensure listings are set up for maximum success on our channels (Airbnb, booking.com…)
• Managing Hometime’s Photographer & Content Writer Network
• Assessing, editing, and creating listing or marketing content as required
• Analyzing portfolio listing performance using internal and 3rd party data
• Improving property onboarding processes to streamline Partner operations and to enable a seamless Homeowner experience
• Working with Hometime’s Product Team to improve and launch new features
• Creating and presenting Partner training materials
• Responding to Partner queries and providing supplementary support as required

Your impact:

This means you’ll be actively contributing to our mission to empower a global network of micro-entrepreneurs to build successful hosting businesses, by developing the processes, features, and standards for a seamless property onboarding experience; setting up listings for multi-channel marketing success.

About you:

We value transferable skills and strengths over experience. We’re looking for someone who ticks off most of the boxes below, but we don’t mind where you developed these skills. This role could be performed remotely as long as you have a good internet connection and are able to work some overlap during Australian business hours.

Your skills:

• Marketing: You’re able to identify how to sell a product through advertising and market research, and deliver an effective program that increases sales
• Writing: You’re proficient in creative and persuasive writing; and able to write documents that make decisions and clearly explain the reasoning behind those decisions
• Project management: You're able to plan, organize, and direct the completion of specific projects while ensuring these projects are on time, on budget, and within the scope
• Quality Control: You’re able to prevent systemic oversights and mistakes by conducting a systematic evaluation of operations and processes, improving them where needed
• Data analysis: You're able to accurately interpret performance data, understand the takeaways and use it to inform the decisions you make

Must haves:

• Experience in content marketing
• Previous experience helping productize services
• Understanding of the core principles of Airbnb
• Time management, prioritization, and business judgment skills
• Excellent written and verbal communication in English
• Strong attention to detail
• A strong team player who inspires and motivates those around them
• A resourceful and results-driven can-do attitude

Nice to haves:

• Australia / New Zealand market knowledge
• A keen interest in design & photography
• Tertiary qualification

About our Company & Culture:

Perks:

You will get a competitive salary, paid time off once eligible, and control over your day

Lifestyle:

We empower people to do their best work in the locations and setting that suits them - whether this is at home or in a coworking space; we’ll make it work

Community & transparency:

We believe a great business starts with great people and we leverage talent across the organisation to drive our strategy, solve complex scaling challenges and adapt to the market
We have a fantastic team who are genuinely a pleasure to work with

Career Growth:

Incredible learning opportunities in building and scaling a hyper growth technology business
Our success depends on your success

APPLY

Source: We Work Remotely, Hometime

NOW HIRING: Systems Engineer

Company: WordPress VIP

Website: https://wpvip.com

Headquarters: Remote

WordPress VIP is the digital platform of choice for the world’s top brands and publishers. Our expertise running performant, secure, and stable applications at scale enables our clients to power high-touch digital experiences with ease. Our platform combines the unparalleled WordPress user experience with enterprise-grade infrastructure and world-class support, serving billions of web requests per day. As one of the most used and ubiquitous software platforms on Earth, security and reliability are critical.

We’re looking for Systems Engineers to join our fully remote team, where you’ll play an essential role in developing, building, and maintaining our growing global infrastructure. If you enjoy solving complex problems and are eager to empower development teams working at some of the most high-profile, high-traffic sites out there, come and join us.

We’d love to chat with you if you have:

• Experience with implementing and supporting Kubernetes-based infrastructure.
• Experience working on a large-scale system to make it performant, highly scalable, and fault-tolerant.
• Experience in Linux systems administration and a deep understanding of how web-related services (load balancers, high availability solutions, web servers, databases, caching daemons, etc.) work.
• Proficiency in information systems concepts, system administration, and cloud platforms.
• Proficiency with some or all of: NGINX, Docker, PHP, Golang, LUA, MySQL, ELK.
• Working knowledge of network technologies such as TCP/IP stack, IPv6, DNS, Anycast, firewalls (iptables), and TLS.
• A passion for open-source software.
• A willingness to learn!

Bonus points if you can guess what each dot represents on the map below and tell us the methodology you used to figure it out.
http://automattic.com/automattic-data-centers

Curious who works in engineering at Automattic? Meet our Code Wranglers Brandon, Jeremy, Mark, Jennifer, Roy and Kat at https://youtu.be/jyhYkuuzL_0 ! These are exciting times at WordPress VIP and you’ll have a unique opportunity to shape the future of our platform. Join us! We look forward to hearing from you.

If you have some time and want to learn more about how we do things, watch this ScaleConf video.

Diversity, Equity, and Inclusion at Automattic

We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Read more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.

Benefits

• Open vacation policy (no set number of days per year). We encourage all employees to take the time they need for vacation, to pursue their own interests, to stay healthy, and to spend time with friends and family.
• Home office setup and coworking allowances. Working from a coffee shop? You can use your coworking allowance for the requisite latte!
• We happily provide or reimburse hardware and software you’ll need, as well as books or conferences that promote continued learning.
• Company-sponsored life insurance.
• Open parental leave (includes maternity, paternity, and adoption). If you’ve been with us for 12 months, your leave is fully paid.
• WordPress-branded laptop at your four-year anniversary. A spiffy set of wireless headphones at your seven-year anniversary.
• Paid two to three-month sabbatical encouraged every five years.
• We cover all costs of company travel, so dust off that passport! Your team will get together one to three times per year in locations around the globe. Note: All company travel is currently suspended due to COVID-19.
• Other benefits are country-specific, and include health, vision, and dental insurance; matching retirement/pension contributions; childcare vouchers; income protection; travel insurance; and discount offers.

What to Expect

We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about what to expect from our process. We’ve outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

APPLY

Source: We Work Remotely, WordPress VIP

NOW HIRING: Customer Support Rep

Company: RescueTime

Website: https://www.rescuetime.com

Headquarters: Seattle, Washington, United States

The 10,000-foot view:

What’s RescueTime? RescueTime is like Fitbit for your digital life–we measure how people spend their time across all their devices and then give them tools and insights to help them spend it more productively. Our hundreds of thousands of customers are almost entirely individuals who are looking to be more effective. * Hours and schedule: 15 hours/week to start (we’re open to expanding the role to full-time for the right candidate). You’ll have lots of flexibility in which hours you work. * Compensation: $30/hr * Location: Work from anywhere (RescueTime has been all-remote since before Covid)

Here’s what your average day will look like:

Each day, you’ll assist people through our support channels (mostly a ticket system, but some live chat), lend a hand on Twitter and Facebook, and be on the lookout for opportunities to improve the customer experience.

Having successful customers isn’t just important to our business, but is a core part of the value RescueTime brings into the world. As a tech support rep, you’ll help smart people do more work that’s personally meaningful and important to them. It’s fulfilling but also demanding.

Responsibilities

• Respond to support requests from our customers via our help desk platform, phone, live chat, and occasionally social media.
• Pay attention to customer feedback and work directly with the rest of our CS team to improve our processes and product. Our customers have a lot to say and we need to absorb it.
• Track customer support effectiveness by developing systems to help us understand how we’re responding to customers and track areas where we can improve.
• Work closely with the engineering team to solve bugs and system issues affecting users.
• Create and maintain our user knowledge base.

Who’s a good fit for this position?

You’ll be an ideal new coworker at RescueTime if you get satisfaction from:

• Getting to the root of a customer’s problems and finding solutions that make them smile
• Learning and mastering new software
• Speaking up and being a part of a collaborative team
• Being focused and efficient–support requests can occasionally pile up and we’re looking for someone who is organized and cool under occasional pressure
• Finding more efficient ways to help our customers whether that’s through live chat or developing a library of templates for the most common customer issues

This is a front-line position with lots of direct interaction with our customers. You should be able to manage lots of conversations and be patient enough to deal with the occasional customer who is just having a really bad day.

You’ll need these qualifications

• 2 or more years of experience in a customer support/success capacity (ideally with lots of written and online interaction).
• You’re a pro at diagnosing peculiar software issues and helping less (and sometimes more!) technical folks navigate their way to success.
• A proven track record of efficient written communication
• An even and cheerful temperament.
• A fast and reliable internet connection, a quiet place to have occasional video calls, and a solid desktop/laptop computer (Mac or Windows).

It would be great if:

• You’re excited about personal development–stuff like Fitbit, RescueTime, etc.
• You are genuinely interested in fiddling with technology–software, hardware, mobile, desktop, you name it!
• You’re a RescueTime user (or you are at least familiar with it)
• You’re familiar with any of the other tools we use, like Slack, Google Docs, Help Scout, and Coda.
• You have a keen interest in software usability.
• You know how things work on social media (Twitter, Facebook, Reddit, etc) and have an interest in marketing and community management there.

We are committed to building a diverse and inclusive team

We think solving the hard problems around meaningful work takes all sorts of perspectives. We are an equal opportunity employer and welcome people of different backgrounds, experiences, and abilities.

Location
🌏 Worldwide

How do you apply?

Send an email to hello@rescuetime.com with the subject line “Customer Support Representative”.

Please include a PDF resume or link to an online profile (LinkedIn) as well as a brief description of your most relevant experience. Also, be sure to tell us a bit about your availability. When can you start? Are you interested in part-time or full-time work?

In addition to the standard stuff, please tell us the following:

What new software have you used over the past 5 years that has changed how you work?
If you were a CS rep at RescueTime and a customer requested a new feature that was on our roadmap, how would you reply?

What unusual qualities do you have that would make you stand out from other people interested in this position?

Source: Remote OK

NOW HIRING: Full Stack Engineer

Company: Railsware

Website: https://railsware.com

Headquarters: Krakow, Poland

We're looking for a curious Software Engineer to join our team! The position will include building great products, tackling interesting challenges, and contributing to our engineering culture. We expect you to work in pairs, use test-driven development, be experienced in building complex web applications, and write both clean and maintainable code.

WHAT YOU WILL WORK ON We expect you to work on both Railsware products and solutions designed for our clients:

Mailtrap.io - our headliner in the world of safe email testing (with over 550,000 users) Coupler.io - a tool for data import between different systems to build smooth data flows Calendly - one of the most popular scheduling tools in the world BrightBytes - a platform that empowers school-wide improvement through data-driven insights OfficeSpace - a powerfully simple facility management software used by well-known companies in Silicon Valley and outside of it

We write Ruby and JS code a lot. Our codebases, however, are often polyglot, and we keep on experimenting with technologies like Elixir or GO in real production. Therefore, additional experience in other languages and frameworks is, of course, a plus.

REQUIRED SKILLS AND EXPERIENCE

• Excellent general programming skills, ability to work with complex codebases
• Extensive knowledge of Ruby, Ruby on Rails, and its testing frameworks
• Experience in writing JavaScript applications using modern frameworks
• Practical experience in different DBs (e.g. RDBMS, Key Value / Tuple Store, Wide Column Store / Column Families, Document Store)
• Experience with cloud hosting providers (e.g. AWS, Google Cloud, Digital Ocean, Heroku)
• Comfortable with the UNIX/Linux command line
• Experience in test-driven development and pair programming (good to have)
• Comfortable taking the lead on projects and working without lots of oversight
• Good English (both written and spoken)

YOUR RESPONSIBILITIES

• End-to-end product development
• Write reusable and maintainable code
• Write tests to thoroughly validate the correctness of your code
• Actively contribute to the identification of problems and their solutions
• Collaborate in a cross-functional team to ensure the project meets business objectives and compliance standards
• Work in a flat-structured company

WE OFFER

• Collaborate with us remotely from any location
• Flexible hours
• Get competitive compensation, yearly bonus, access to savings program and microcredits
• Thanks to our hardware policy, we use the best equipment and can regularly update it
• 34 days a year as a paid time off (24 standard days + 10 more to cover public holidays)
• Health policy budget will cover your private sports and healthcare expenses
• Participate in local and international conferences
• Every year we go for a 7-day company trip with our families.

Location
🌏 Worldwide

APPLY

Source: Remote OK

NOW HIRING: Copywriter

Company: Ellipsis Marketing LTD

Website: https://getellipsis.com

Headquarters: Oxford, United Kingdom

Ellipsis Marketing is a forward-thinking agency for WordPress businesses. WordPress powers 37% of the internet and we support its product and service economy with digital marketing.

We sit at the intersection of digital marketing and the WordPress ecosystem, serving agencies who sell websites to the biggest companies in the world, and product businesses who sell functionality to WordPress users. We help our clients reach millions of users and are helping make the web more powerful and easier to use.

As a 100% remote team, we carefully balance collaboration with an environment that enables everyone to do their best work.

We're looking for freelance copywriters to collaborate with us on creating conversion-focused copy for high-level email marketing campaigns, as well as product/sales pages for our digital clients. You’ll work alongside our Conversions Manager and marketing team to create engaging content that supports our clients’ conversion goals.

If you are a great copywriter and have experience working on digital products/SaaS, please read on!

Requirements: hard skills

• Excellent conversion-focused writing skills that drive results for our clients
• Expert-level CRO
• Proven experience writing, proofreading and editing
• Availability to work ad-hoc on freelance projects, with scope for a guaranteed minimum number of projects per month after completion of trial period
• Meticulous attention to detail (near-perfect spelling and grammar)
• Native-level English

Requirements: soft skills

• Fantastic communication skills: Remote work relies on mutual trust, so frequent and clear written communication is essential
• Receptive to feedback and solutions-oriented: We share and learn from each other honestly, openly, and easily
• Proven organisational skills: You must be obsessive with deadlines, managing and updating tasks, and totally reliable
• Self-driven work ethic: You need to be self-motivated, comfortable taking the initiative, and see projects through to completion

Bonus points if you have:

• Experience writing for social media
• Knowledge of the WordPress product industry, or SaaS industry
• SEO expertise beyond basic keyword research
• Familiarity with project management and remote-work tools, e.g. Basecamp
• Knowledge of email marketing platforms like MailChimp/Drip/Jilt
• WordPress user (advanced usage desirable but not essential), Ahrefs, Google Analytics, GSuite

How you'll work

Our aim is to get great results for our clients, which typically means higher conversions. Our clients are either WordPress product businesses selling WordPress plugins, or WordPress agencies selling websites to clients.

We'd like to work with you on a freelance, ad-hoc project basis. Upon completion of a (paid) trial project, our working process involves discovery to start, followed by copy creation. We'll work with you on edits, and then take it from there.

We'd love to send you regular work, and work with you for a long time. We're fully remote, and this freelance role is fully remote too. If you think you’d be a good fit, we'd love to hear from you.

You can apply here. We look forward to hearing from you!

Please note: we're specifically after product page and email copy here, not blog posts. We do also work with freelancers on blog posts, and welcome applications through this form.

Thanks!

Alex and the Ellipsis team

APPLY

Source: We Work Remotely